Audience-Based Indicators for News Media Performance: A Conceptual Framework and Findings from Germany

Many attempts to conceptualize and to assess the performance of media systems or single news media outlets focus on the “supply side” of public communication, operationalized as characteristics of the news content and the form of presentation. These characteristics indicate the potential performance...

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Main Authors: Uwe Hasebrink, Sascha Hölig
Format: Article
Language:English
Published: Cogitatio 2020-08-01
Series:Media and Communication
Subjects:
Online Access:https://www.cogitatiopress.com/mediaandcommunication/article/view/3191
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author Uwe Hasebrink
Sascha Hölig
author_facet Uwe Hasebrink
Sascha Hölig
author_sort Uwe Hasebrink
collection DOAJ
description Many attempts to conceptualize and to assess the performance of media systems or single news media outlets focus on the “supply side” of public communication, operationalized as characteristics of the news content and the form of presentation. These characteristics indicate the potential performance of news media; they are a necessary but not a sufficient condition for media performance. In order to assess the actual performance of news media we need to know what kind of audiences they reach, how they fulfil their users’ news-related interests and needs, and how they contribute to their users’ perceptions of the news environment. In this article, we propose a conceptual framework for the definition of audience-based indicators for news media performance. We apply this framework to data gathered as part of the 2019 Reuters Institute Digital News Survey for Germany. We compare 42 news media, both online and offline, in regard to their reach in different parts of the population, and to their audiences’ interest in news and politics, their trust in media, and their perceptions of the overall performance of German news media. The findings underline that news media performance is a multidimensional concept and that there are different ways in which news media can perform. Furthermore, the particular type of media, technically or organizationally, still matters when it comes to audiences’ expectations and perceived functions.
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spelling doaj.art-275b3c5964c74c02a8f8b40a9d8195282022-12-22T02:15:11ZengCogitatioMedia and Communication2183-24392020-08-018329330310.17645/mac.v8i3.31911607Audience-Based Indicators for News Media Performance: A Conceptual Framework and Findings from GermanyUwe Hasebrink0Sascha Hölig1Leibniz Institute for Media Research | Hans-Bredow-Institut, GermanyLeibniz Institute for Media Research | Hans-Bredow-Institut, GermanyMany attempts to conceptualize and to assess the performance of media systems or single news media outlets focus on the “supply side” of public communication, operationalized as characteristics of the news content and the form of presentation. These characteristics indicate the potential performance of news media; they are a necessary but not a sufficient condition for media performance. In order to assess the actual performance of news media we need to know what kind of audiences they reach, how they fulfil their users’ news-related interests and needs, and how they contribute to their users’ perceptions of the news environment. In this article, we propose a conceptual framework for the definition of audience-based indicators for news media performance. We apply this framework to data gathered as part of the 2019 Reuters Institute Digital News Survey for Germany. We compare 42 news media, both online and offline, in regard to their reach in different parts of the population, and to their audiences’ interest in news and politics, their trust in media, and their perceptions of the overall performance of German news media. The findings underline that news media performance is a multidimensional concept and that there are different ways in which news media can perform. Furthermore, the particular type of media, technically or organizationally, still matters when it comes to audiences’ expectations and perceived functions.https://www.cogitatiopress.com/mediaandcommunication/article/view/3191media performancemedia usenews audiencesnews mediatrust
spellingShingle Uwe Hasebrink
Sascha Hölig
Audience-Based Indicators for News Media Performance: A Conceptual Framework and Findings from Germany
Media and Communication
media performance
media use
news audiences
news media
trust
title Audience-Based Indicators for News Media Performance: A Conceptual Framework and Findings from Germany
title_full Audience-Based Indicators for News Media Performance: A Conceptual Framework and Findings from Germany
title_fullStr Audience-Based Indicators for News Media Performance: A Conceptual Framework and Findings from Germany
title_full_unstemmed Audience-Based Indicators for News Media Performance: A Conceptual Framework and Findings from Germany
title_short Audience-Based Indicators for News Media Performance: A Conceptual Framework and Findings from Germany
title_sort audience based indicators for news media performance a conceptual framework and findings from germany
topic media performance
media use
news audiences
news media
trust
url https://www.cogitatiopress.com/mediaandcommunication/article/view/3191
work_keys_str_mv AT uwehasebrink audiencebasedindicatorsfornewsmediaperformanceaconceptualframeworkandfindingsfromgermany
AT saschaholig audiencebasedindicatorsfornewsmediaperformanceaconceptualframeworkandfindingsfromgermany