The Effectiveness of Employee Performance Appraisal System in Health Sector: Evidence from Iranian organizations
Introduction: Performance appraisal is a formal process to review and improve the organizational performance of employees regularly. Despite the appropriate organizational frameworks for performance appraisal, they are not apparently addressing the operational realities of health care organizations....
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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ACHSM
2021-12-01
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| Series: | Asia Pacific Journal of Health Management |
| Subjects: | |
| Online Access: | https://journal.achsm.org.au/index.php/achsm/article/view/813 |
| _version_ | 1818893242446381056 |
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| author | Abbas Homauni Ali Mohammad Mosadeghrad Ebrahim Jaafaripooyan |
| author_facet | Abbas Homauni Ali Mohammad Mosadeghrad Ebrahim Jaafaripooyan |
| author_sort | Abbas Homauni |
| collection | DOAJ |
| description | Introduction: Performance appraisal is a formal process to review and improve the organizational performance of employees regularly. Despite the appropriate organizational frameworks for performance appraisal, they are not apparently addressing the operational realities of health care organizations. This study thus aimed to examine the effectiveness of the current performance appraisal system of employees at Tehran University of Medical Sciences (TUMS) from the perspective of employees.
Methods: The data were collected from 504 TUMS employees using researcher-developed questionnaire following the validation. It consisted of 46 questions covering such various dimensions as performance expectations, communication of performance objectives to employees, self-assessment, performance metrics, surveyors, and performance appraisal results. ANOVA, t-test, Post hoc and Tukey statistical tests were used during analysis process by SPSS 22.
Results: The performance appraisal system was not found as effective as expected from the employees’ perspective and the scores for all its dimensions dropped below the average. The overall performance appraisal score was 2.71 (out of 5). There was also a significant correlation between the employees’ education and organizational job group and the score of performance appraisal (p<0.0001).
Conclusion: The current appraisal system according to the results is not well functioning. Therefore, it seems necessary to make urgent changes. The lack of active participation from employees and managers in performance appraisal development process, and the subsequent low motivation to improve their performance seems to be a persistent challenge. A fairly desirable solution might be to decentralize the appraisal processes rendering more authority to managers and supervisors along with empowering managers. |
| first_indexed | 2024-12-19T18:09:29Z |
| format | Article |
| id | doaj.art-27a4156979ef40749106e56eb97b601d |
| institution | Directory Open Access Journal |
| issn | 1833-3818 2204-3136 |
| language | English |
| last_indexed | 2024-12-19T18:09:29Z |
| publishDate | 2021-12-01 |
| publisher | ACHSM |
| record_format | Article |
| series | Asia Pacific Journal of Health Management |
| spelling | doaj.art-27a4156979ef40749106e56eb97b601d2022-12-21T20:11:22ZengACHSMAsia Pacific Journal of Health Management1833-38182204-31362021-12-0116410.24083/apjhm.v16i4.813The Effectiveness of Employee Performance Appraisal System in Health Sector: Evidence from Iranian organizationsAbbas Homauni 0Ali Mohammad Mosadeghrad1Ebrahim Jaafaripooyan2Department Of Health Economic And Management, School Of Public Health And Institute Of Public Health Research, Tehran University Of Medical Sciences, Tehran, IranDepartment of Health Economics And Management, School of Public Health And Institute of Public Health Research, Tehran University of Medical Sciences, Tehran, IranDepartment of Health Management & Economics, School of Public Health, Tehran University of Medical Science, Tehran, IranIntroduction: Performance appraisal is a formal process to review and improve the organizational performance of employees regularly. Despite the appropriate organizational frameworks for performance appraisal, they are not apparently addressing the operational realities of health care organizations. This study thus aimed to examine the effectiveness of the current performance appraisal system of employees at Tehran University of Medical Sciences (TUMS) from the perspective of employees. Methods: The data were collected from 504 TUMS employees using researcher-developed questionnaire following the validation. It consisted of 46 questions covering such various dimensions as performance expectations, communication of performance objectives to employees, self-assessment, performance metrics, surveyors, and performance appraisal results. ANOVA, t-test, Post hoc and Tukey statistical tests were used during analysis process by SPSS 22. Results: The performance appraisal system was not found as effective as expected from the employees’ perspective and the scores for all its dimensions dropped below the average. The overall performance appraisal score was 2.71 (out of 5). There was also a significant correlation between the employees’ education and organizational job group and the score of performance appraisal (p<0.0001). Conclusion: The current appraisal system according to the results is not well functioning. Therefore, it seems necessary to make urgent changes. The lack of active participation from employees and managers in performance appraisal development process, and the subsequent low motivation to improve their performance seems to be a persistent challenge. A fairly desirable solution might be to decentralize the appraisal processes rendering more authority to managers and supervisors along with empowering managers.https://journal.achsm.org.au/index.php/achsm/article/view/813Performance appraisal; Effectiveness; Health system |
| spellingShingle | Abbas Homauni Ali Mohammad Mosadeghrad Ebrahim Jaafaripooyan The Effectiveness of Employee Performance Appraisal System in Health Sector: Evidence from Iranian organizations Asia Pacific Journal of Health Management Performance appraisal; Effectiveness; Health system |
| title | The Effectiveness of Employee Performance Appraisal System in Health Sector: Evidence from Iranian organizations |
| title_full | The Effectiveness of Employee Performance Appraisal System in Health Sector: Evidence from Iranian organizations |
| title_fullStr | The Effectiveness of Employee Performance Appraisal System in Health Sector: Evidence from Iranian organizations |
| title_full_unstemmed | The Effectiveness of Employee Performance Appraisal System in Health Sector: Evidence from Iranian organizations |
| title_short | The Effectiveness of Employee Performance Appraisal System in Health Sector: Evidence from Iranian organizations |
| title_sort | effectiveness of employee performance appraisal system in health sector evidence from iranian organizations |
| topic | Performance appraisal; Effectiveness; Health system |
| url | https://journal.achsm.org.au/index.php/achsm/article/view/813 |
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