Fight for Flight: The Narratives of Human Versus Machine Following Two Aviation Tragedies
This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A sub...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Communication and Social Robotics Labs
2022-04-01
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| Series: | Human-Machine Communication Journal |
| Subjects: | |
| Online Access: | https://stars.library.ucf.edu/hmc/vol4/iss1/2/ |
| Summary: | This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A subsequent narrative analysis reveals dominant arguments of human versus machine as zero-sum, surrender to machines, and an epidemic of mistrust. Results are discussed in the context of current issues in human-machine communication, and we discuss what other quickly automating industries can learn from aviation’s experience. |
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| ISSN: | 2638-602X 2638-6038 |