Smart pumps improve medication safety but increase alert burden in neonatal care

Abstract Background Smart pumps have been widely adopted but there is limited evidence to understand and support their use in pediatric populations. Our objective was to assess whether smart pumps are effective at reducing medication errors in the neonatal population and determine whether they are a...

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Main Authors: Kristin R. Melton, Kristen Timmons, Kathleen E. Walsh, Jareen K. Meinzen-Derr, Eric Kirkendall
Format: Article
Language:English
Published: BMC 2019-11-01
Series:BMC Medical Informatics and Decision Making
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12911-019-0945-2
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author Kristin R. Melton
Kristen Timmons
Kathleen E. Walsh
Jareen K. Meinzen-Derr
Eric Kirkendall
author_facet Kristin R. Melton
Kristen Timmons
Kathleen E. Walsh
Jareen K. Meinzen-Derr
Eric Kirkendall
author_sort Kristin R. Melton
collection DOAJ
description Abstract Background Smart pumps have been widely adopted but there is limited evidence to understand and support their use in pediatric populations. Our objective was to assess whether smart pumps are effective at reducing medication errors in the neonatal population and determine whether they are a source of alert burden and alert fatigue in an intensive care environment. Methods Using smart pump records, over 370,000 infusion starts for continuously infused medications used in neonates and infants hospitalized in a level IV NICU from 2014 to 2016 were evaluated. Attempts to exceed preset soft and hard maximum limits, percent variance from those limits, and pump alert frequency, patterns and salience were evaluated. Results Smart pumps prevented 160 attempts to exceed the hard maximum limit for doses that were as high as 7–29 times the maximum dose and resulted in the reprogramming or cancellation of 2093 infusions after soft maximum alerts. While the overall alert burden from smart pumps for continuous infusions was not high, alerts clustered around specific patients and medications, and a small portion (17%) of infusions generated the majority of alerts. Soft maximum alerts were often overridden (79%), consistent with low alert salience. Conclusions Smart pumps have the ability to improve neonatal medication safety when compliance with dose error reducing software is high. Numerous attempts to administer high doses were intercepted by dosing alerts. Clustered alerts may generate a high alert burden and limit safety benefit by desensitizing providers to alerts. Future efforts should address ways to improve alert salience.
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spelling doaj.art-2852ab396d174acfaf737df05ed8dbc72022-12-21T22:46:47ZengBMCBMC Medical Informatics and Decision Making1472-69472019-11-0119111110.1186/s12911-019-0945-2Smart pumps improve medication safety but increase alert burden in neonatal careKristin R. Melton0Kristen Timmons1Kathleen E. Walsh2Jareen K. Meinzen-Derr3Eric Kirkendall4Division of Neonatology and Pulmonary Biology, Cincinnati Children’s Hospital Medical CenterDivision of Hospital Medicine, Cincinnati Children’s Hospital Medical CenterDepartment of Pediatrics, College of Medicine, University of CincinnatiDepartment of Pediatrics, College of Medicine, University of CincinnatiDepartment of Pediatrics, College of Medicine, University of CincinnatiAbstract Background Smart pumps have been widely adopted but there is limited evidence to understand and support their use in pediatric populations. Our objective was to assess whether smart pumps are effective at reducing medication errors in the neonatal population and determine whether they are a source of alert burden and alert fatigue in an intensive care environment. Methods Using smart pump records, over 370,000 infusion starts for continuously infused medications used in neonates and infants hospitalized in a level IV NICU from 2014 to 2016 were evaluated. Attempts to exceed preset soft and hard maximum limits, percent variance from those limits, and pump alert frequency, patterns and salience were evaluated. Results Smart pumps prevented 160 attempts to exceed the hard maximum limit for doses that were as high as 7–29 times the maximum dose and resulted in the reprogramming or cancellation of 2093 infusions after soft maximum alerts. While the overall alert burden from smart pumps for continuous infusions was not high, alerts clustered around specific patients and medications, and a small portion (17%) of infusions generated the majority of alerts. Soft maximum alerts were often overridden (79%), consistent with low alert salience. Conclusions Smart pumps have the ability to improve neonatal medication safety when compliance with dose error reducing software is high. Numerous attempts to administer high doses were intercepted by dosing alerts. Clustered alerts may generate a high alert burden and limit safety benefit by desensitizing providers to alerts. Future efforts should address ways to improve alert salience.http://link.springer.com/article/10.1186/s12911-019-0945-2Patient safetyMedication administration errorsSmart infusion pumpsInfusion pump alertsAlert fatigue
spellingShingle Kristin R. Melton
Kristen Timmons
Kathleen E. Walsh
Jareen K. Meinzen-Derr
Eric Kirkendall
Smart pumps improve medication safety but increase alert burden in neonatal care
BMC Medical Informatics and Decision Making
Patient safety
Medication administration errors
Smart infusion pumps
Infusion pump alerts
Alert fatigue
title Smart pumps improve medication safety but increase alert burden in neonatal care
title_full Smart pumps improve medication safety but increase alert burden in neonatal care
title_fullStr Smart pumps improve medication safety but increase alert burden in neonatal care
title_full_unstemmed Smart pumps improve medication safety but increase alert burden in neonatal care
title_short Smart pumps improve medication safety but increase alert burden in neonatal care
title_sort smart pumps improve medication safety but increase alert burden in neonatal care
topic Patient safety
Medication administration errors
Smart infusion pumps
Infusion pump alerts
Alert fatigue
url http://link.springer.com/article/10.1186/s12911-019-0945-2
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