Human resource strategies and organizational performance in the hotel sector: the role of organizational capabilities

The general objective of this research was to establish relationships among the settings of human resource strategies, organizational capabilities and organizational performance in the hotel sector. A descriptive and relational study, with a quantitative approach, was developed in hotels of the prin...

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Main Authors: Leilianne Michelle Trindade da Silva Barreto, Lindolfo Galvão de Albuquerque, Carlos Alberto Freire Medeiros
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação em Turismo 2014-09-01
Series:Revista Brasileira de Pesquisa em Turismo
Subjects:
Online Access:https://rbtur.org.br/rbtur/article/view/727
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author Leilianne Michelle Trindade da Silva Barreto
Lindolfo Galvão de Albuquerque
Carlos Alberto Freire Medeiros
author_facet Leilianne Michelle Trindade da Silva Barreto
Lindolfo Galvão de Albuquerque
Carlos Alberto Freire Medeiros
author_sort Leilianne Michelle Trindade da Silva Barreto
collection DOAJ
description The general objective of this research was to establish relationships among the settings of human resource strategies, organizational capabilities and organizational performance in the hotel sector. A descriptive and relational study, with a quantitative approach, was developed in hotels of the principal tourist destinations of four states in the Northeast Region of Brazil. The relationships discovered confirm the super positioning proposed by Cameron and Quinn (2006) between the human resource strategies of the Competing Values Model and the organizational capabilities of Ulrich’s (1998) Multiple Roles Model. Complementary analyses present testimony that hotels that are able to develop the four organizational capabilities in a equilibrated form, manage to reach higher performance.
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spelling doaj.art-285b2646de1c44959e791fa56e0913682022-12-22T02:27:58ZengAssociação Nacional de Pós-Graduação em TurismoRevista Brasileira de Pesquisa em Turismo1982-61252014-09-018234036010.7784/rbtur.v8i2.727462Human resource strategies and organizational performance in the hotel sector: the role of organizational capabilitiesLeilianne Michelle Trindade da Silva Barreto0Lindolfo Galvão de Albuquerque1Carlos Alberto Freire Medeiros2Universidade Federal do Rio Grande do Norte - UFRN, Natal, BrasilUniversidade de São Paulo - USP, São Paulo, BrasilUniversidade Federal do Rio Grande do Norte - UFRN, Natal, BrasilThe general objective of this research was to establish relationships among the settings of human resource strategies, organizational capabilities and organizational performance in the hotel sector. A descriptive and relational study, with a quantitative approach, was developed in hotels of the principal tourist destinations of four states in the Northeast Region of Brazil. The relationships discovered confirm the super positioning proposed by Cameron and Quinn (2006) between the human resource strategies of the Competing Values Model and the organizational capabilities of Ulrich’s (1998) Multiple Roles Model. Complementary analyses present testimony that hotels that are able to develop the four organizational capabilities in a equilibrated form, manage to reach higher performance.https://rbtur.org.br/rbtur/article/view/727Gestão Estratégica de PessoasEstratégias de Gestão de PessoasCapacidades OrganizacionaisDesempenho OrganizacionalHotelaria.
spellingShingle Leilianne Michelle Trindade da Silva Barreto
Lindolfo Galvão de Albuquerque
Carlos Alberto Freire Medeiros
Human resource strategies and organizational performance in the hotel sector: the role of organizational capabilities
Revista Brasileira de Pesquisa em Turismo
Gestão Estratégica de Pessoas
Estratégias de Gestão de Pessoas
Capacidades Organizacionais
Desempenho Organizacional
Hotelaria.
title Human resource strategies and organizational performance in the hotel sector: the role of organizational capabilities
title_full Human resource strategies and organizational performance in the hotel sector: the role of organizational capabilities
title_fullStr Human resource strategies and organizational performance in the hotel sector: the role of organizational capabilities
title_full_unstemmed Human resource strategies and organizational performance in the hotel sector: the role of organizational capabilities
title_short Human resource strategies and organizational performance in the hotel sector: the role of organizational capabilities
title_sort human resource strategies and organizational performance in the hotel sector the role of organizational capabilities
topic Gestão Estratégica de Pessoas
Estratégias de Gestão de Pessoas
Capacidades Organizacionais
Desempenho Organizacional
Hotelaria.
url https://rbtur.org.br/rbtur/article/view/727
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