Generalized Trust, Need for Cognitive Closure, and the Perceived Acceptability of Personal Data Collection

This vignette-based study examines how generalized trust and the need for cognitive closure relate to the perceived acceptability of contemporary business methods of personal data collection. Subjects are exposed to four scenarios that describe a method of personal data collection, involving either...

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Main Author: David Chavanne
Format: Article
Language:English
Published: MDPI AG 2018-04-01
Series:Games
Subjects:
Online Access:http://www.mdpi.com/2073-4336/9/2/18
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author David Chavanne
author_facet David Chavanne
author_sort David Chavanne
collection DOAJ
description This vignette-based study examines how generalized trust and the need for cognitive closure relate to the perceived acceptability of contemporary business methods of personal data collection. Subjects are exposed to four scenarios that describe a method of personal data collection, involving either brand-name companies or generic descriptors of companies. After each scenario, subjects rate how acceptable they find the practice of data collection, along with the frequency and quality of experiences that they have had with the company (for brand names) or type of company (for generic descriptors). Judgments of perceived acceptability are analyzed, both across the portfolio of judgments and within each separate scenario. While analyses of each separate scenario point to the context-dependency of the perceived acceptability of data collection, several results stand out when analyzing the subjects’ portfolios of responses in the aggregate. Higher generalized trust is linked to a higher average acceptability rating, and the effect is stronger when companies are described with brand names rather than generic descriptors. Uniformly, however, no relationship is found between need for cognitive closure and perceived acceptability. Additionally, positive experiences are found to be a stronger predictor of perceived acceptability of data collection than frequency of use.
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spelling doaj.art-28725629e54349e2808ddba0c38080c82022-12-21T23:59:06ZengMDPI AGGames2073-43362018-04-01921810.3390/g9020018g9020018Generalized Trust, Need for Cognitive Closure, and the Perceived Acceptability of Personal Data CollectionDavid Chavanne0Department of Economics, Connecticut College, 270 Mohegan Ave, New London, CT 06320, USAThis vignette-based study examines how generalized trust and the need for cognitive closure relate to the perceived acceptability of contemporary business methods of personal data collection. Subjects are exposed to four scenarios that describe a method of personal data collection, involving either brand-name companies or generic descriptors of companies. After each scenario, subjects rate how acceptable they find the practice of data collection, along with the frequency and quality of experiences that they have had with the company (for brand names) or type of company (for generic descriptors). Judgments of perceived acceptability are analyzed, both across the portfolio of judgments and within each separate scenario. While analyses of each separate scenario point to the context-dependency of the perceived acceptability of data collection, several results stand out when analyzing the subjects’ portfolios of responses in the aggregate. Higher generalized trust is linked to a higher average acceptability rating, and the effect is stronger when companies are described with brand names rather than generic descriptors. Uniformly, however, no relationship is found between need for cognitive closure and perceived acceptability. Additionally, positive experiences are found to be a stronger predictor of perceived acceptability of data collection than frequency of use.http://www.mdpi.com/2073-4336/9/2/18privacytrustpersonal databrandingdata collection
spellingShingle David Chavanne
Generalized Trust, Need for Cognitive Closure, and the Perceived Acceptability of Personal Data Collection
Games
privacy
trust
personal data
branding
data collection
title Generalized Trust, Need for Cognitive Closure, and the Perceived Acceptability of Personal Data Collection
title_full Generalized Trust, Need for Cognitive Closure, and the Perceived Acceptability of Personal Data Collection
title_fullStr Generalized Trust, Need for Cognitive Closure, and the Perceived Acceptability of Personal Data Collection
title_full_unstemmed Generalized Trust, Need for Cognitive Closure, and the Perceived Acceptability of Personal Data Collection
title_short Generalized Trust, Need for Cognitive Closure, and the Perceived Acceptability of Personal Data Collection
title_sort generalized trust need for cognitive closure and the perceived acceptability of personal data collection
topic privacy
trust
personal data
branding
data collection
url http://www.mdpi.com/2073-4336/9/2/18
work_keys_str_mv AT davidchavanne generalizedtrustneedforcognitiveclosureandtheperceivedacceptabilityofpersonaldatacollection