Effect of Employee Nationality on Job Performance of Food and Beverage Operations in Hotels
The current research aims to investigate the effect of nationality diversity among food and beverage employees on core competencies and performance outcome in Saudi Arabia Hotels. The study addressed five nationalities of workplace in Makkah Hotels as an independent variable (Egyptian, Indians, Pa...
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| Format: | Article |
| Language: | English |
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AfricaJournals
2022-08-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
| Subjects: | |
| Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_15_11_3_1143-1157_2_.pdf |
| _version_ | 1811309973232156672 |
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| author | Mohamed Talaat Mohamed Abdelhalim |
| author_facet | Mohamed Talaat Mohamed Abdelhalim |
| author_sort | Mohamed Talaat Mohamed Abdelhalim |
| collection | DOAJ |
| description | The current research aims to investigate the effect of nationality diversity among food and beverage employees
on core competencies and performance outcome in Saudi Arabia Hotels. The study addressed five nationalities of
workplace in Makkah Hotels as an independent variable (Egyptian, Indians, Pakistani, Indonesians, and
Moroccans); on the other side, Job performance as a dependent variable, was judged by three dimensions:
Accomplishments, Performance Impact, and Career Development, as opposed food and beverage supervisor’s
nationality background. The research population (sample) comprises of some F&B executives and managers
working at Saudi hotels; 261 managers were chosen to represent the study sample. A questionnaire based on the
strength of prior research was used to collect data. A descriptive statistics, one way Anova, and Multiple
Comparisons were used to determine the factors that influence employee performance according to their
nationalities. The study's findings validated the assumptions that nationalities had a beneficial effect on job
performance. A Tukey post hoc test revealed that the Egyptians’ outcome performance was statistically
significantly lower than Indians were. Based on the findings of the study, the researchers propose that hotel
managers and decision makers should develop stronger nationality diversity action plans in order to better
accommodate the changing business environment. |
| first_indexed | 2024-04-13T09:50:47Z |
| format | Article |
| id | doaj.art-287e68ce9dae4688872d5fc2c3ba37ab |
| institution | Directory Open Access Journal |
| issn | 2223-814X |
| language | English |
| last_indexed | 2024-04-13T09:50:47Z |
| publishDate | 2022-08-01 |
| publisher | AfricaJournals |
| record_format | Article |
| series | African Journal of Hospitality, Tourism and Leisure |
| spelling | doaj.art-287e68ce9dae4688872d5fc2c3ba37ab2022-12-22T02:51:36ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2022-08-0111311431157https://doi.org/10.46222/ajhtl.19770720.281Effect of Employee Nationality on Job Performance of Food and Beverage Operations in HotelsMohamed Talaat Mohamed Abdelhalim0https://orcid.org/0000-0002-8315-1896Helwan University,Cairo, EgyptThe current research aims to investigate the effect of nationality diversity among food and beverage employees on core competencies and performance outcome in Saudi Arabia Hotels. The study addressed five nationalities of workplace in Makkah Hotels as an independent variable (Egyptian, Indians, Pakistani, Indonesians, and Moroccans); on the other side, Job performance as a dependent variable, was judged by three dimensions: Accomplishments, Performance Impact, and Career Development, as opposed food and beverage supervisor’s nationality background. The research population (sample) comprises of some F&B executives and managers working at Saudi hotels; 261 managers were chosen to represent the study sample. A questionnaire based on the strength of prior research was used to collect data. A descriptive statistics, one way Anova, and Multiple Comparisons were used to determine the factors that influence employee performance according to their nationalities. The study's findings validated the assumptions that nationalities had a beneficial effect on job performance. A Tukey post hoc test revealed that the Egyptians’ outcome performance was statistically significantly lower than Indians were. Based on the findings of the study, the researchers propose that hotel managers and decision makers should develop stronger nationality diversity action plans in order to better accommodate the changing business environment.https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_15_11_3_1143-1157_2_.pdfworkforce diversityjob performanceaccomplishmentscareer |
| spellingShingle | Mohamed Talaat Mohamed Abdelhalim Effect of Employee Nationality on Job Performance of Food and Beverage Operations in Hotels African Journal of Hospitality, Tourism and Leisure workforce diversity job performance accomplishments career |
| title | Effect of Employee Nationality on Job Performance of Food and Beverage Operations in Hotels |
| title_full | Effect of Employee Nationality on Job Performance of Food and Beverage Operations in Hotels |
| title_fullStr | Effect of Employee Nationality on Job Performance of Food and Beverage Operations in Hotels |
| title_full_unstemmed | Effect of Employee Nationality on Job Performance of Food and Beverage Operations in Hotels |
| title_short | Effect of Employee Nationality on Job Performance of Food and Beverage Operations in Hotels |
| title_sort | effect of employee nationality on job performance of food and beverage operations in hotels |
| topic | workforce diversity job performance accomplishments career |
| url | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_15_11_3_1143-1157_2_.pdf |
| work_keys_str_mv | AT mohamedtalaatmohamedabdelhalim effectofemployeenationalityonjobperformanceoffoodandbeverageoperationsinhotels |