Does Grade Level Matter for the Assessment of Business Process Management Maturity?
The purpose of this paper is to create and test the practical application of a business process management maturity assessment conducted at two different grade levels (management and professional level) in an organization. The conceptual framework for this research includes creating a business proce...
| Main Author: | |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2016-06-01
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| Series: | Naše Gospodarstvo |
| Subjects: | |
| Online Access: | https://doi.org/10.1515/ngoe-2016-0007 |
| _version_ | 1828902875371143168 |
|---|---|
| author | Gabryelczyk Renata |
| author_facet | Gabryelczyk Renata |
| author_sort | Gabryelczyk Renata |
| collection | DOAJ |
| description | The purpose of this paper is to create and test the practical application of a business process management maturity assessment conducted at two different grade levels (management and professional level) in an organization. The conceptual framework for this research includes creating a business process maturity indicator (BPMI) for six process areas: strategy, documentation, optimization, implementation, execution, and controlling. The comparative analysis of the business process management maturity is performed using the BPMI on two cases: inside a single organization and the sector internally. |
| first_indexed | 2024-12-13T16:25:26Z |
| format | Article |
| id | doaj.art-28c2a52fbd3a463c83e3c33196314089 |
| institution | Directory Open Access Journal |
| issn | 2385-8052 |
| language | English |
| last_indexed | 2024-12-13T16:25:26Z |
| publishDate | 2016-06-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Naše Gospodarstvo |
| spelling | doaj.art-28c2a52fbd3a463c83e3c331963140892022-12-21T23:38:37ZengSciendoNaše Gospodarstvo2385-80522016-06-0162231110.1515/ngoe-2016-0007ngoe-2016-0007Does Grade Level Matter for the Assessment of Business Process Management Maturity?Gabryelczyk Renata0University of Warsaw, Faculty of Economic Sciences, PolandThe purpose of this paper is to create and test the practical application of a business process management maturity assessment conducted at two different grade levels (management and professional level) in an organization. The conceptual framework for this research includes creating a business process maturity indicator (BPMI) for six process areas: strategy, documentation, optimization, implementation, execution, and controlling. The comparative analysis of the business process management maturity is performed using the BPMI on two cases: inside a single organization and the sector internally.https://doi.org/10.1515/ngoe-2016-0007business process managementmaturity of business process managementmaturity modelsgrade levels in the maturity assessment |
| spellingShingle | Gabryelczyk Renata Does Grade Level Matter for the Assessment of Business Process Management Maturity? Naše Gospodarstvo business process management maturity of business process management maturity models grade levels in the maturity assessment |
| title | Does Grade Level Matter for the Assessment of Business Process Management Maturity? |
| title_full | Does Grade Level Matter for the Assessment of Business Process Management Maturity? |
| title_fullStr | Does Grade Level Matter for the Assessment of Business Process Management Maturity? |
| title_full_unstemmed | Does Grade Level Matter for the Assessment of Business Process Management Maturity? |
| title_short | Does Grade Level Matter for the Assessment of Business Process Management Maturity? |
| title_sort | does grade level matter for the assessment of business process management maturity |
| topic | business process management maturity of business process management maturity models grade levels in the maturity assessment |
| url | https://doi.org/10.1515/ngoe-2016-0007 |
| work_keys_str_mv | AT gabryelczykrenata doesgradelevelmatterfortheassessmentofbusinessprocessmanagementmaturity |