Barriers of healthcare professionals in utilizing the service of drugs and poison information Centre: A cross-sectional study

Background: Health care professionals (HCPs) have been using drugs and poison information centre (DIC) less frequently in recent years. The purpose of this study was to identify the barriers that inhibit HCPs from using the DIC service in a tertiary care hospital, as well as the factors that assist...

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Main Authors: Harini Muralidharan, Arthi Venkatesan, Rishitha Venati, Indrani Devi Dhanasekaran, Teshini Suthahar, Abrar Ahmed, Arushi Salhotra, Bijisha Baburaj Nair, Mohana Krishnan, Muhasaparur Ganesan Rajanandh
Format: Article
Language:English
Published: Elsevier 2022-06-01
Series:Exploratory Research in Clinical and Social Pharmacy
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2667276622000415
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author Harini Muralidharan
Arthi Venkatesan
Rishitha Venati
Indrani Devi Dhanasekaran
Teshini Suthahar
Abrar Ahmed
Arushi Salhotra
Bijisha Baburaj Nair
Mohana Krishnan
Muhasaparur Ganesan Rajanandh
author_facet Harini Muralidharan
Arthi Venkatesan
Rishitha Venati
Indrani Devi Dhanasekaran
Teshini Suthahar
Abrar Ahmed
Arushi Salhotra
Bijisha Baburaj Nair
Mohana Krishnan
Muhasaparur Ganesan Rajanandh
author_sort Harini Muralidharan
collection DOAJ
description Background: Health care professionals (HCPs) have been using drugs and poison information centre (DIC) less frequently in recent years. The purpose of this study was to identify the barriers that inhibit HCPs from using the DIC service in a tertiary care hospital, as well as the factors that assist HCPs in using DIC more effectively. Methods: A cross-sectional study was conducted among HCPs in Sri Ramachandra Institute of Higher Education and Research, Chennai. HCPs were given a semi-structured questionnaire that was developed and validated by a subject expert, a public health expert, and a clinical psychologist, and their barriers and facilitators in accessing drug information services were recorded. Findings: A total of 405 HCPs responded to the survey. Among the identified barriers, the top 3 were: HCPs found it easier to use mobile internet (31%) and the department's reference library (25%) instead of contacting DIC for any drug/poison information. In addition, 17% of HCPs stated that they were too busy. The factors that may assist HCPs utilize DIC more effectively were more awareness is required to demonstrate the functionalities of DIC (24%), and a mobile application is required (23%). Conclusion: Today's HCPs have easy access to a variety of drug information resources, and many prefer to do their own drug/poison research. As current generation HCPs find it more convenient to use mobile internet than contacting DIC, the creation of a mobile application for drug information service may enhance the number of questions from HCPs.
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spelling doaj.art-28e062ef09544775b61e3be23316628f2022-12-22T03:04:28ZengElsevierExploratory Research in Clinical and Social Pharmacy2667-27662022-06-016100142Barriers of healthcare professionals in utilizing the service of drugs and poison information Centre: A cross-sectional studyHarini Muralidharan0Arthi Venkatesan1Rishitha Venati2Indrani Devi Dhanasekaran3Teshini Suthahar4Abrar Ahmed5Arushi Salhotra6Bijisha Baburaj Nair7Mohana Krishnan8Muhasaparur Ganesan Rajanandh9Department of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaDepartment of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaDepartment of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaDepartment of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaDepartment of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaDepartment of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaDepartment of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaDepartment of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaDepartment of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaCorresponding author.; Department of Pharmacy Practice, Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research, Deemed to be University, Porur, Chennai, IndiaBackground: Health care professionals (HCPs) have been using drugs and poison information centre (DIC) less frequently in recent years. The purpose of this study was to identify the barriers that inhibit HCPs from using the DIC service in a tertiary care hospital, as well as the factors that assist HCPs in using DIC more effectively. Methods: A cross-sectional study was conducted among HCPs in Sri Ramachandra Institute of Higher Education and Research, Chennai. HCPs were given a semi-structured questionnaire that was developed and validated by a subject expert, a public health expert, and a clinical psychologist, and their barriers and facilitators in accessing drug information services were recorded. Findings: A total of 405 HCPs responded to the survey. Among the identified barriers, the top 3 were: HCPs found it easier to use mobile internet (31%) and the department's reference library (25%) instead of contacting DIC for any drug/poison information. In addition, 17% of HCPs stated that they were too busy. The factors that may assist HCPs utilize DIC more effectively were more awareness is required to demonstrate the functionalities of DIC (24%), and a mobile application is required (23%). Conclusion: Today's HCPs have easy access to a variety of drug information resources, and many prefer to do their own drug/poison research. As current generation HCPs find it more convenient to use mobile internet than contacting DIC, the creation of a mobile application for drug information service may enhance the number of questions from HCPs.http://www.sciencedirect.com/science/article/pii/S2667276622000415Pharmaceutical careClinical pharmacy servicesEvidence based medicineDrug related queriesPoison information
spellingShingle Harini Muralidharan
Arthi Venkatesan
Rishitha Venati
Indrani Devi Dhanasekaran
Teshini Suthahar
Abrar Ahmed
Arushi Salhotra
Bijisha Baburaj Nair
Mohana Krishnan
Muhasaparur Ganesan Rajanandh
Barriers of healthcare professionals in utilizing the service of drugs and poison information Centre: A cross-sectional study
Exploratory Research in Clinical and Social Pharmacy
Pharmaceutical care
Clinical pharmacy services
Evidence based medicine
Drug related queries
Poison information
title Barriers of healthcare professionals in utilizing the service of drugs and poison information Centre: A cross-sectional study
title_full Barriers of healthcare professionals in utilizing the service of drugs and poison information Centre: A cross-sectional study
title_fullStr Barriers of healthcare professionals in utilizing the service of drugs and poison information Centre: A cross-sectional study
title_full_unstemmed Barriers of healthcare professionals in utilizing the service of drugs and poison information Centre: A cross-sectional study
title_short Barriers of healthcare professionals in utilizing the service of drugs and poison information Centre: A cross-sectional study
title_sort barriers of healthcare professionals in utilizing the service of drugs and poison information centre a cross sectional study
topic Pharmaceutical care
Clinical pharmacy services
Evidence based medicine
Drug related queries
Poison information
url http://www.sciencedirect.com/science/article/pii/S2667276622000415
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