The Effect of Information Technology and Total Quality Management on Organizational Performance

This study discovers the effect of information technology and total quality management (TQM) on organizational performance. The unit of analysis is state-owned enterprises in Padang city, Indonesia. The study utilized primary data which is obtained through the questionnaire. Total sampling is used...

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Main Authors: Sigit Sanjaya, Liga Mayola
Format: Article
Language:English
Published: EconJournals 2019-11-01
Series:International Review of Management and Marketing
Online Access:http://mail.econjournals.com/index.php/irmm/article/view/8858
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author Sigit Sanjaya
Liga Mayola
author_facet Sigit Sanjaya
Liga Mayola
author_sort Sigit Sanjaya
collection DOAJ
description This study discovers the effect of information technology and total quality management (TQM) on organizational performance. The unit of analysis is state-owned enterprises in Padang city, Indonesia. The study utilized primary data which is obtained through the questionnaire. Total sampling is used in this study. 90 questionnaires were returned as a final sample. Data were analyzed by Multiple Regression Analysis performed by SPSS 25 software. The result shows that information technology has a positive and significant effect on organizational performance. Total quality management has a positive and significant effect on organizational performance. Keywords: Information Technology; Total Quality Management; Organizational Performance JEL Classifications: D83, L86, M15 DOI: https://doi.org/10.32479/irmm.8858
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spelling doaj.art-29174fe50f5349fdbdcf2af62b7656ab2023-02-15T16:10:36ZengEconJournalsInternational Review of Management and Marketing2146-44052019-11-0196The Effect of Information Technology and Total Quality Management on Organizational PerformanceSigit Sanjaya0Liga MayolaUniversitas Putra Indonesia YPTK This study discovers the effect of information technology and total quality management (TQM) on organizational performance. The unit of analysis is state-owned enterprises in Padang city, Indonesia. The study utilized primary data which is obtained through the questionnaire. Total sampling is used in this study. 90 questionnaires were returned as a final sample. Data were analyzed by Multiple Regression Analysis performed by SPSS 25 software. The result shows that information technology has a positive and significant effect on organizational performance. Total quality management has a positive and significant effect on organizational performance. Keywords: Information Technology; Total Quality Management; Organizational Performance JEL Classifications: D83, L86, M15 DOI: https://doi.org/10.32479/irmm.8858 http://mail.econjournals.com/index.php/irmm/article/view/8858
spellingShingle Sigit Sanjaya
Liga Mayola
The Effect of Information Technology and Total Quality Management on Organizational Performance
International Review of Management and Marketing
title The Effect of Information Technology and Total Quality Management on Organizational Performance
title_full The Effect of Information Technology and Total Quality Management on Organizational Performance
title_fullStr The Effect of Information Technology and Total Quality Management on Organizational Performance
title_full_unstemmed The Effect of Information Technology and Total Quality Management on Organizational Performance
title_short The Effect of Information Technology and Total Quality Management on Organizational Performance
title_sort effect of information technology and total quality management on organizational performance
url http://mail.econjournals.com/index.php/irmm/article/view/8858
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