Understanding satisfaction essentials of E-learning in higher education: A multi-generational cohort perspective
Despite the increasingly critical role of e-learning in higher education, there is limited understanding of the satisfaction essentials of multi-generational students' cohorts undertaking online courses. In this study, we examine the perceived value of educational experiences of multi-generatio...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Elsevier
2020-11-01
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| Series: | Heliyon |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844020323628 |
| _version_ | 1818880239253585920 |
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| author | David Eshun Yawson Fred Amofa Yamoah |
| author_facet | David Eshun Yawson Fred Amofa Yamoah |
| author_sort | David Eshun Yawson |
| collection | DOAJ |
| description | Despite the increasingly critical role of e-learning in higher education, there is limited understanding of the satisfaction essentials of multi-generational students' cohorts undertaking online courses. In this study, we examine the perceived value of educational experiences of multi-generational students' cohorts studying via an online learning management system (Moodle). The study analysed survey responses from multi-generational students (N = 611) on a core subject in an undergraduate business school programme. The results show that Generations X, Y and Z students produce different students' satisfaction levels in distinct components of the online programme; namely, course design, course delivery, course delivery environment and preference of the mode of delivery. Generations cohorts account for remarkable effects in the total satisfaction of students on the online learning programme. The results suggest that contextualising online teaching based on multi-generational students' cohort composition could be one strategy to enhance student learning experience and satisfaction. |
| first_indexed | 2024-12-19T14:42:48Z |
| format | Article |
| id | doaj.art-29195cd9e19f47cda9b129dd140ace23 |
| institution | Directory Open Access Journal |
| issn | 2405-8440 |
| language | English |
| last_indexed | 2024-12-19T14:42:48Z |
| publishDate | 2020-11-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Heliyon |
| spelling | doaj.art-29195cd9e19f47cda9b129dd140ace232022-12-21T20:17:01ZengElsevierHeliyon2405-84402020-11-01611e05519Understanding satisfaction essentials of E-learning in higher education: A multi-generational cohort perspectiveDavid Eshun Yawson0Fred Amofa Yamoah1Business School, Ghana Institute of Management and Public Administration (GIMPA), P.O. Box AH 50, Achimota, Accra, Ghana; Corresponding author.Department of Management, Birkbeck University of London, Malet Street, Bloomsbury, London WC1E 7HX, UKDespite the increasingly critical role of e-learning in higher education, there is limited understanding of the satisfaction essentials of multi-generational students' cohorts undertaking online courses. In this study, we examine the perceived value of educational experiences of multi-generational students' cohorts studying via an online learning management system (Moodle). The study analysed survey responses from multi-generational students (N = 611) on a core subject in an undergraduate business school programme. The results show that Generations X, Y and Z students produce different students' satisfaction levels in distinct components of the online programme; namely, course design, course delivery, course delivery environment and preference of the mode of delivery. Generations cohorts account for remarkable effects in the total satisfaction of students on the online learning programme. The results suggest that contextualising online teaching based on multi-generational students' cohort composition could be one strategy to enhance student learning experience and satisfaction.http://www.sciencedirect.com/science/article/pii/S2405844020323628EducationGender studiesHuman-computer interfacePedagogical issuesTeaching/learning strategiesOnline learning |
| spellingShingle | David Eshun Yawson Fred Amofa Yamoah Understanding satisfaction essentials of E-learning in higher education: A multi-generational cohort perspective Heliyon Education Gender studies Human-computer interface Pedagogical issues Teaching/learning strategies Online learning |
| title | Understanding satisfaction essentials of E-learning in higher education: A multi-generational cohort perspective |
| title_full | Understanding satisfaction essentials of E-learning in higher education: A multi-generational cohort perspective |
| title_fullStr | Understanding satisfaction essentials of E-learning in higher education: A multi-generational cohort perspective |
| title_full_unstemmed | Understanding satisfaction essentials of E-learning in higher education: A multi-generational cohort perspective |
| title_short | Understanding satisfaction essentials of E-learning in higher education: A multi-generational cohort perspective |
| title_sort | understanding satisfaction essentials of e learning in higher education a multi generational cohort perspective |
| topic | Education Gender studies Human-computer interface Pedagogical issues Teaching/learning strategies Online learning |
| url | http://www.sciencedirect.com/science/article/pii/S2405844020323628 |
| work_keys_str_mv | AT davideshunyawson understandingsatisfactionessentialsofelearninginhighereducationamultigenerationalcohortperspective AT fredamofayamoah understandingsatisfactionessentialsofelearninginhighereducationamultigenerationalcohortperspective |