Creating and Sustaining Service Industry Relationships and Families: Theorizing How Personal Workplace Relationships Both Build Community and Perpetuate Organizational Violence

Creating and Sustaining Service Industry Relationships and Families: Theorizing How Personal Workplace Relationships Both Build Community and Perpetuate Organizational Violence

Service industry workers experience challenging labor conditions in the United States, including pay below the minimum wage, expected emotional labor, and harassment. Additionally, in part because they work long shifts in high stress environments in restaurants and bars, many build and form personal...

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Detalhes bibliográficos
Main Authors: Elizabeth K. Eger, Emily Pollard, Hannah E. Jones, Riki Van Meter
Formato: Artigo
Idioma:English
Publicado em: MDPI AG 2022-06-01
Colecção:Behavioral Sciences
Assuntos:
personal workplace relationships
service industry
occupational identification
organizations as families
organizational violence
organizational communication
Acesso em linha:https://www.mdpi.com/2076-328X/12/6/184

Internet

https://www.mdpi.com/2076-328X/12/6/184

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