Balance Scorecard as An Effective Tool to Develop Strategic Planning in Public Sector Organizations: Evidence From Community Health Center

Health is primary needs for people in many countries. Indonesia, with more than 250 million citizens, needs to organize this sector well. Since it has vast area, government decentralize this sector through local government to establish a mass public health unit in every region. It called with Commun...

Full description

Bibliographic Details
Main Authors: Farkhan Wisnu Wardhono, Rudy M Harahap
Format: Article
Language:English
Published: Strategic Public Management Journal 2020-05-01
Series:Strategic Public Management Journal
Subjects:
Online Access:https://dergipark.org.tr/tr/download/article-file/1129243
_version_ 1797366187302060032
author Farkhan Wisnu Wardhono
Rudy M Harahap
author_facet Farkhan Wisnu Wardhono
Rudy M Harahap
author_sort Farkhan Wisnu Wardhono
collection DOAJ
description Health is primary needs for people in many countries. Indonesia, with more than 250 million citizens, needs to organize this sector well. Since it has vast area, government decentralize this sector through local government to establish a mass public health unit in every region. It called with Community Health Center or we called it “Puskesmas”.  As a public organization which receive budget from government, a Community Health Center must accountable to government from using their budget. From this point, government must ensure that community or public organizations reach their objectives providing health care to the citizen. Tambakaji Community Health Center has strategic plan as a guidance to reach their obligation. They use balance scorecard as a evaluating tools to measure their performance. The result from evaluating performance through balance scorecard are used by management to establish a new strategic planning for next period. This paper review Tambakaji Community Health Center’s Strategic Planning for the year 2016-2020, the vision and mission, strategic objectives, and evaluation of strategic plan. Also, assessing the balance scorecrd model in their objctives achievement whether effective or not. At the last, this paper also make suggestions that may be helpful to improve or make a better plan.
first_indexed 2024-03-08T17:00:41Z
format Article
id doaj.art-297d3f3a304f47ac97aed09d73ff1821
institution Directory Open Access Journal
issn 2149-9543
language English
last_indexed 2024-03-08T17:00:41Z
publishDate 2020-05-01
publisher Strategic Public Management Journal
record_format Article
series Strategic Public Management Journal
spelling doaj.art-297d3f3a304f47ac97aed09d73ff18212024-01-04T13:46:16ZengStrategic Public Management JournalStrategic Public Management Journal2149-95432020-05-0161111410.25069/spmj.585302852Balance Scorecard as An Effective Tool to Develop Strategic Planning in Public Sector Organizations: Evidence From Community Health CenterFarkhan Wisnu Wardhono0Rudy M Harahap1Sekolah Tinggi Akuntansi NegaraSekolah Tinggi Akuntansi NegaraHealth is primary needs for people in many countries. Indonesia, with more than 250 million citizens, needs to organize this sector well. Since it has vast area, government decentralize this sector through local government to establish a mass public health unit in every region. It called with Community Health Center or we called it “Puskesmas”.  As a public organization which receive budget from government, a Community Health Center must accountable to government from using their budget. From this point, government must ensure that community or public organizations reach their objectives providing health care to the citizen. Tambakaji Community Health Center has strategic plan as a guidance to reach their obligation. They use balance scorecard as a evaluating tools to measure their performance. The result from evaluating performance through balance scorecard are used by management to establish a new strategic planning for next period. This paper review Tambakaji Community Health Center’s Strategic Planning for the year 2016-2020, the vision and mission, strategic objectives, and evaluation of strategic plan. Also, assessing the balance scorecrd model in their objctives achievement whether effective or not. At the last, this paper also make suggestions that may be helpful to improve or make a better plan.https://dergipark.org.tr/tr/download/article-file/1129243balance scorecard; strategy plan; strategy evaluation; health; publicbilanço kartı; strateji planı; strateji değerlendirmesi; sağlık; halka açık
spellingShingle Farkhan Wisnu Wardhono
Rudy M Harahap
Balance Scorecard as An Effective Tool to Develop Strategic Planning in Public Sector Organizations: Evidence From Community Health Center
Strategic Public Management Journal
balance scorecard; strategy plan; strategy evaluation; health; public
bilanço kartı; strateji planı; strateji değerlendirmesi; sağlık; halka açık
title Balance Scorecard as An Effective Tool to Develop Strategic Planning in Public Sector Organizations: Evidence From Community Health Center
title_full Balance Scorecard as An Effective Tool to Develop Strategic Planning in Public Sector Organizations: Evidence From Community Health Center
title_fullStr Balance Scorecard as An Effective Tool to Develop Strategic Planning in Public Sector Organizations: Evidence From Community Health Center
title_full_unstemmed Balance Scorecard as An Effective Tool to Develop Strategic Planning in Public Sector Organizations: Evidence From Community Health Center
title_short Balance Scorecard as An Effective Tool to Develop Strategic Planning in Public Sector Organizations: Evidence From Community Health Center
title_sort balance scorecard as an effective tool to develop strategic planning in public sector organizations evidence from community health center
topic balance scorecard; strategy plan; strategy evaluation; health; public
bilanço kartı; strateji planı; strateji değerlendirmesi; sağlık; halka açık
url https://dergipark.org.tr/tr/download/article-file/1129243
work_keys_str_mv AT farkhanwisnuwardhono balancescorecardasaneffectivetooltodevelopstrategicplanninginpublicsectororganizationsevidencefromcommunityhealthcenter
AT rudymharahap balancescorecardasaneffectivetooltodevelopstrategicplanninginpublicsectororganizationsevidencefromcommunityhealthcenter