Insights from Regulatory Data on Development Needs of Community Pharmacy Professionals

The aim of this study was to use data available to a Canadian health professions regulator (Ontario College of Pharmacists) to identify areas of opportunity where practitioners (pharmacists and pharmacy technicians) could benefit from further development, in order to optimize practice and improve th...

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Main Authors: Katherine Morris, Anita Arzoomanian
Format: Article
Language:English
Published: MDPI AG 2020-07-01
Series:Pharmacy
Subjects:
Online Access:https://www.mdpi.com/2226-4787/8/3/111
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author Katherine Morris
Anita Arzoomanian
author_facet Katherine Morris
Anita Arzoomanian
author_sort Katherine Morris
collection DOAJ
description The aim of this study was to use data available to a Canadian health professions regulator (Ontario College of Pharmacists) to identify areas of opportunity where practitioners (pharmacists and pharmacy technicians) could benefit from further development, in order to optimize practice and improve the quality of care. Four de-identified datasets were used to extract themes from areas of jurisprudence (1969 exam records), member practice assessments (2610 records), pharmacy assessments (2024 records) and conduct (640 case records). Outcome measures included performance in examinations and assessments and competency gaps identified in conduct investigations. Thematic analysis of outcomes was done in two stages. First, the four outcomes were derived independently for each dataset. Second, the top five issues were extracted for each dataset. It was hypothesized that common themes in competency gaps across all four datasets would emerge from this top five selection. We found three main common areas of opportunity where practitioners could benefit from further development: patient assessment and safety; documentation; and ethical, legal and professional responsibilities.
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spelling doaj.art-298da2afef944c0989618f01bd7c64bf2023-11-20T06:01:49ZengMDPI AGPharmacy2226-47872020-07-018311110.3390/pharmacy8030111Insights from Regulatory Data on Development Needs of Community Pharmacy ProfessionalsKatherine Morris0Anita Arzoomanian1Information and Data Management, Ontario College of Pharmacists, Toronto, ON M5R 2R4, CanadaRegistrant Competence, Ontario College of Pharmacists, Toronto, ON M5R 2R4, CanadaThe aim of this study was to use data available to a Canadian health professions regulator (Ontario College of Pharmacists) to identify areas of opportunity where practitioners (pharmacists and pharmacy technicians) could benefit from further development, in order to optimize practice and improve the quality of care. Four de-identified datasets were used to extract themes from areas of jurisprudence (1969 exam records), member practice assessments (2610 records), pharmacy assessments (2024 records) and conduct (640 case records). Outcome measures included performance in examinations and assessments and competency gaps identified in conduct investigations. Thematic analysis of outcomes was done in two stages. First, the four outcomes were derived independently for each dataset. Second, the top five issues were extracted for each dataset. It was hypothesized that common themes in competency gaps across all four datasets would emerge from this top five selection. We found three main common areas of opportunity where practitioners could benefit from further development: patient assessment and safety; documentation; and ethical, legal and professional responsibilities.https://www.mdpi.com/2226-4787/8/3/111continuing professional developmentcontinuing educationpharmacy educationpharmacy workforce developmentpharmacy practice change managementscope of practice
spellingShingle Katherine Morris
Anita Arzoomanian
Insights from Regulatory Data on Development Needs of Community Pharmacy Professionals
Pharmacy
continuing professional development
continuing education
pharmacy education
pharmacy workforce development
pharmacy practice change management
scope of practice
title Insights from Regulatory Data on Development Needs of Community Pharmacy Professionals
title_full Insights from Regulatory Data on Development Needs of Community Pharmacy Professionals
title_fullStr Insights from Regulatory Data on Development Needs of Community Pharmacy Professionals
title_full_unstemmed Insights from Regulatory Data on Development Needs of Community Pharmacy Professionals
title_short Insights from Regulatory Data on Development Needs of Community Pharmacy Professionals
title_sort insights from regulatory data on development needs of community pharmacy professionals
topic continuing professional development
continuing education
pharmacy education
pharmacy workforce development
pharmacy practice change management
scope of practice
url https://www.mdpi.com/2226-4787/8/3/111
work_keys_str_mv AT katherinemorris insightsfromregulatorydataondevelopmentneedsofcommunitypharmacyprofessionals
AT anitaarzoomanian insightsfromregulatorydataondevelopmentneedsofcommunitypharmacyprofessionals