Research Progress of Workplace Violence among General Practitioners at Home and Abroad: Prevalence, Influencing Factors, and Intervention Strategies

General practitioners are medical personnel with high integrated degree, and are the "gatekeepers" of residents' health. Violent incidents affecting health care not only seriously harm the the physical and psychological health of general practitioners, also affect the qual...

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Main Author: LI Xinyan, FENG Jing, LEI Zihui, QU Ge, GAN Yong
Format: Article
Language:zho
Published: Chinese General Practice Publishing House Co., Ltd 2023-07-01
Series:Zhongguo quanke yixue
Subjects:
Online Access:https://www.chinagp.net/fileup/1007-9572/PDF/zx20220767.pdf
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author LI Xinyan, FENG Jing, LEI Zihui, QU Ge, GAN Yong
author_facet LI Xinyan, FENG Jing, LEI Zihui, QU Ge, GAN Yong
author_sort LI Xinyan, FENG Jing, LEI Zihui, QU Ge, GAN Yong
collection DOAJ
description General practitioners are medical personnel with high integrated degree, and are the "gatekeepers" of residents' health. Violent incidents affecting health care not only seriously harm the the physical and psychological health of general practitioners, also affect the quality and level of basic medical services, which increases the turnover of general practitioners and the economic burden on the health care system. Previous studies have shown that more than half of general practitioners had experienced workplace violence, with the most common types including verbal violence and threats, followed by physical violence, sexual harassment and assault, patients and their family members were the main perpetrators. The failure of the medical services quality to meet the demands of patients, alcohol abuse, drug abuse and mental disorders of perpetrators, poor physician-patient communication were important factors associated with workplace violence. It is suggested to improve policies and regulations, norms of conduct related to workplace violence of healthcare workers, establish and improve the reporting and punishment mechanisms, enhance the capacity of healthcare workers and health care institutions to provide medical services and prevent workplace violence, give proper play to the role of the public media, promote the establishment of "zero-tolerance" system for violence.
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spelling doaj.art-299a7f8ce33044daa4193cc824e7d7112024-04-09T08:06:55ZzhoChinese General Practice Publishing House Co., LtdZhongguo quanke yixue1007-95722023-07-0126192318232210.12114/j.issn.1007-9572.2022.0767Research Progress of Workplace Violence among General Practitioners at Home and Abroad: Prevalence, Influencing Factors, and Intervention StrategiesLI Xinyan, FENG Jing, LEI Zihui, QU Ge, GAN Yong0School of Public Health, Tongji Medical College of Huazhong University of Science & Technology, Wuhan 430030, ChinaGeneral practitioners are medical personnel with high integrated degree, and are the "gatekeepers" of residents' health. Violent incidents affecting health care not only seriously harm the the physical and psychological health of general practitioners, also affect the quality and level of basic medical services, which increases the turnover of general practitioners and the economic burden on the health care system. Previous studies have shown that more than half of general practitioners had experienced workplace violence, with the most common types including verbal violence and threats, followed by physical violence, sexual harassment and assault, patients and their family members were the main perpetrators. The failure of the medical services quality to meet the demands of patients, alcohol abuse, drug abuse and mental disorders of perpetrators, poor physician-patient communication were important factors associated with workplace violence. It is suggested to improve policies and regulations, norms of conduct related to workplace violence of healthcare workers, establish and improve the reporting and punishment mechanisms, enhance the capacity of healthcare workers and health care institutions to provide medical services and prevent workplace violence, give proper play to the role of the public media, promote the establishment of "zero-tolerance" system for violence.https://www.chinagp.net/fileup/1007-9572/PDF/zx20220767.pdfgeneral practitioners|workplace violence|occupational stress|root cause analysis|intervention strategies
spellingShingle LI Xinyan, FENG Jing, LEI Zihui, QU Ge, GAN Yong
Research Progress of Workplace Violence among General Practitioners at Home and Abroad: Prevalence, Influencing Factors, and Intervention Strategies
Zhongguo quanke yixue
general practitioners|workplace violence|occupational stress|root cause analysis|intervention strategies
title Research Progress of Workplace Violence among General Practitioners at Home and Abroad: Prevalence, Influencing Factors, and Intervention Strategies
title_full Research Progress of Workplace Violence among General Practitioners at Home and Abroad: Prevalence, Influencing Factors, and Intervention Strategies
title_fullStr Research Progress of Workplace Violence among General Practitioners at Home and Abroad: Prevalence, Influencing Factors, and Intervention Strategies
title_full_unstemmed Research Progress of Workplace Violence among General Practitioners at Home and Abroad: Prevalence, Influencing Factors, and Intervention Strategies
title_short Research Progress of Workplace Violence among General Practitioners at Home and Abroad: Prevalence, Influencing Factors, and Intervention Strategies
title_sort research progress of workplace violence among general practitioners at home and abroad prevalence influencing factors and intervention strategies
topic general practitioners|workplace violence|occupational stress|root cause analysis|intervention strategies
url https://www.chinagp.net/fileup/1007-9572/PDF/zx20220767.pdf
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