Maintenance priority towards the features and facilities in Malaysian public parks: Visitors’ perspective versus actual experience

The potential of public parks being able to promote mental and physical health of the public is widely discussed in recent years. However, the report for public park issues becomes a norm too. One of the issues being debated is the maintenance drawback in Malaysian public parks, implicating underuti...

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Main Authors: Cheong Peng Au-Yong, Xing Ni Gan, Nur Farhana Azmi, Rosilawati Zainol, Indera Syahrul Mat Radzuan
Format: Article
Language:English
Published: Elsevier 2023-09-01
Series:Ain Shams Engineering Journal
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2090447923000229
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author Cheong Peng Au-Yong
Xing Ni Gan
Nur Farhana Azmi
Rosilawati Zainol
Indera Syahrul Mat Radzuan
author_facet Cheong Peng Au-Yong
Xing Ni Gan
Nur Farhana Azmi
Rosilawati Zainol
Indera Syahrul Mat Radzuan
author_sort Cheong Peng Au-Yong
collection DOAJ
description The potential of public parks being able to promote mental and physical health of the public is widely discussed in recent years. However, the report for public park issues becomes a norm too. One of the issues being debated is the maintenance drawback in Malaysian public parks, implicating underutilisation of the parks. To address the issue, this paper aims to examine the maintenance priority towards public park’s features and facilities in Malaysia by considering the park visitors’ expectation and demand. A questionnaire survey was distributed to the park users and visitors with 1658 valid questionnaire responses. A mean analysis was performed to rank the maintenance of park features and facilities in both visitors’ perspective and actual experience. Subsequently, Wilcoxon signed-rank test was deployed to examine the difference between visitors’ perspective and actual experience towards maintenance of the park features and facilities. The findings determine ten park features and facilities that should be prioritised in respect to their maintenance. Furthermore, it is proven that significant difference occurs between visitors’ perspective and actual experience towards all park features and facilities. As a result, the study confirms the need of improving the park maintenance process and recommends the introduction of maintenance prioritisation towards the park features and facilities.
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spelling doaj.art-29b237dc69f94d73933aae590f3adb642023-09-24T05:14:53ZengElsevierAin Shams Engineering Journal2090-44792023-09-01149102133Maintenance priority towards the features and facilities in Malaysian public parks: Visitors’ perspective versus actual experienceCheong Peng Au-Yong0Xing Ni Gan1Nur Farhana Azmi2Rosilawati Zainol3Indera Syahrul Mat Radzuan4Centre for Building, Construction & Tropical Architecture (BuCTA), Department of Building Surveying, Faculty of Built Environment, Universiti Malaya, 50603 Kuala Lumpur, Malaysia; Corresponding author.Centre for Building, Construction & Tropical Architecture (BuCTA), Department of Building Surveying, Faculty of Built Environment, Universiti Malaya, 50603 Kuala Lumpur, MalaysiaCentre for Building, Construction & Tropical Architecture (BuCTA), Department of Building Surveying, Faculty of Built Environment, Universiti Malaya, 50603 Kuala Lumpur, MalaysiaCentre for Sustainable Urban Planning & Real Estate (SUPRE), Department of Urban & Regional Planning, Faculty of Built Environment, Universiti Malaya, 50603 Kuala Lumpur, MalaysiaDepartment of Real Estate Management, Faculty of Technology Management & Business, Universiti Tun Hussien Onn Malaysia, 86400 Parit Raja, Batu Pahat, Johor, MalaysiaThe potential of public parks being able to promote mental and physical health of the public is widely discussed in recent years. However, the report for public park issues becomes a norm too. One of the issues being debated is the maintenance drawback in Malaysian public parks, implicating underutilisation of the parks. To address the issue, this paper aims to examine the maintenance priority towards public park’s features and facilities in Malaysia by considering the park visitors’ expectation and demand. A questionnaire survey was distributed to the park users and visitors with 1658 valid questionnaire responses. A mean analysis was performed to rank the maintenance of park features and facilities in both visitors’ perspective and actual experience. Subsequently, Wilcoxon signed-rank test was deployed to examine the difference between visitors’ perspective and actual experience towards maintenance of the park features and facilities. The findings determine ten park features and facilities that should be prioritised in respect to their maintenance. Furthermore, it is proven that significant difference occurs between visitors’ perspective and actual experience towards all park features and facilities. As a result, the study confirms the need of improving the park maintenance process and recommends the introduction of maintenance prioritisation towards the park features and facilities.http://www.sciencedirect.com/science/article/pii/S2090447923000229Maintenance priorityPublic parkPark featuresPark facilitiesVisitors’ preference
spellingShingle Cheong Peng Au-Yong
Xing Ni Gan
Nur Farhana Azmi
Rosilawati Zainol
Indera Syahrul Mat Radzuan
Maintenance priority towards the features and facilities in Malaysian public parks: Visitors’ perspective versus actual experience
Ain Shams Engineering Journal
Maintenance priority
Public park
Park features
Park facilities
Visitors’ preference
title Maintenance priority towards the features and facilities in Malaysian public parks: Visitors’ perspective versus actual experience
title_full Maintenance priority towards the features and facilities in Malaysian public parks: Visitors’ perspective versus actual experience
title_fullStr Maintenance priority towards the features and facilities in Malaysian public parks: Visitors’ perspective versus actual experience
title_full_unstemmed Maintenance priority towards the features and facilities in Malaysian public parks: Visitors’ perspective versus actual experience
title_short Maintenance priority towards the features and facilities in Malaysian public parks: Visitors’ perspective versus actual experience
title_sort maintenance priority towards the features and facilities in malaysian public parks visitors perspective versus actual experience
topic Maintenance priority
Public park
Park features
Park facilities
Visitors’ preference
url http://www.sciencedirect.com/science/article/pii/S2090447923000229
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