Impacts of adopting a new management practice: Operational Coaching™
Purpose – This article reports the results of a randomized field experiment that tested the effects of a new business intervention among managers of small- and medium-sized enterprises (SMEs) in England. Design/methodology/approach – Individual managers (learners) were randomly assigned in clusters...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2023-04-01
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| Series: | Journal of Work-Applied Management |
| Subjects: | |
| Online Access: | https://www.emerald.com/insight/content/doi/10.1108/JWAM-12-2022-0084/full/pdf |
| _version_ | 1797787977762471936 |
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| author | Michela Tinelli Dominic Ashley-Timms Laura Ashley-Timms Ruth Phillips |
| author_facet | Michela Tinelli Dominic Ashley-Timms Laura Ashley-Timms Ruth Phillips |
| author_sort | Michela Tinelli |
| collection | DOAJ |
| description | Purpose – This article reports the results of a randomized field experiment that tested the effects of a new business intervention among managers of small- and medium-sized enterprises (SMEs) in England. Design/methodology/approach – Individual managers (learners) were randomly assigned in clusters (companies) to either an intervention group (265 learners; 40 SMEs) receiving a novel virtual, blended training program designed to stimulate a change in management behavior or a no-intervention group (118 learners; 22 SMEs). Findings – The results show that the primary objective of changing management behavior to use more of an Operational Coaching™ style of management has been achieved (to a statistically significant level), and this is against the backdrop of the devastating COVID-19 pandemic. Positive trends in SME productivity metrics were also observed in the intervention group companies. Originality/value – These important results could be indicative of the economic and productivity impact that a change in management behavior could have, and they warrant serious further investigation. |
| first_indexed | 2024-03-13T01:29:50Z |
| format | Article |
| id | doaj.art-29c7c240c76244698d570f2fa36ef315 |
| institution | Directory Open Access Journal |
| issn | 2205-2062 |
| language | English |
| last_indexed | 2024-03-13T01:29:50Z |
| publishDate | 2023-04-01 |
| publisher | Emerald Publishing |
| record_format | Article |
| series | Journal of Work-Applied Management |
| spelling | doaj.art-29c7c240c76244698d570f2fa36ef3152023-07-04T08:57:10ZengEmerald PublishingJournal of Work-Applied Management2205-20622023-04-0115114816510.1108/JWAM-12-2022-0084Impacts of adopting a new management practice: Operational Coaching™Michela Tinelli0Dominic Ashley-Timms1Laura Ashley-Timms2Ruth Phillips3Care Policy Evaluation Centre, The London School of Economics and Political Science, London, UKNotion Limited, Leamington Spa, UKNotion Limited, Leamington Spa, UKNotion Limited, Leamington Spa, UKPurpose – This article reports the results of a randomized field experiment that tested the effects of a new business intervention among managers of small- and medium-sized enterprises (SMEs) in England. Design/methodology/approach – Individual managers (learners) were randomly assigned in clusters (companies) to either an intervention group (265 learners; 40 SMEs) receiving a novel virtual, blended training program designed to stimulate a change in management behavior or a no-intervention group (118 learners; 22 SMEs). Findings – The results show that the primary objective of changing management behavior to use more of an Operational Coaching™ style of management has been achieved (to a statistically significant level), and this is against the backdrop of the devastating COVID-19 pandemic. Positive trends in SME productivity metrics were also observed in the intervention group companies. Originality/value – These important results could be indicative of the economic and productivity impact that a change in management behavior could have, and they warrant serious further investigation.https://www.emerald.com/insight/content/doi/10.1108/JWAM-12-2022-0084/full/pdfLearningCoachingManagementBehaviorTraining |
| spellingShingle | Michela Tinelli Dominic Ashley-Timms Laura Ashley-Timms Ruth Phillips Impacts of adopting a new management practice: Operational Coaching™ Journal of Work-Applied Management Learning Coaching Management Behavior Training |
| title | Impacts of adopting a new management practice: Operational Coaching™ |
| title_full | Impacts of adopting a new management practice: Operational Coaching™ |
| title_fullStr | Impacts of adopting a new management practice: Operational Coaching™ |
| title_full_unstemmed | Impacts of adopting a new management practice: Operational Coaching™ |
| title_short | Impacts of adopting a new management practice: Operational Coaching™ |
| title_sort | impacts of adopting a new management practice operational coaching™ |
| topic | Learning Coaching Management Behavior Training |
| url | https://www.emerald.com/insight/content/doi/10.1108/JWAM-12-2022-0084/full/pdf |
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