Impact of leadership on interpersonal trust at work in enterprises in Bosnia and Herzegovina

The paper presents theoretical basics and results of concrete research of the influence of leadership dimensions on dimensions of interpersonal trust at work in enterprises in Bosnia and Herzegovina. In addition, the moderating effects of the ownership structure and the national origin of enterprise...

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Main Authors: Strukan Edin, Terek Edit, Nikolić Milan
Format: Article
Language:English
Published: University of Novi Sad, Technical faculty Mihajlo Pupin, Zrenjanin 2019-01-01
Series:Journal of Engineering Management and Competitiveness
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/2334-9638/2019/2334-96381901048S.pdf
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author Strukan Edin
Terek Edit
Nikolić Milan
author_facet Strukan Edin
Terek Edit
Nikolić Milan
author_sort Strukan Edin
collection DOAJ
description The paper presents theoretical basics and results of concrete research of the influence of leadership dimensions on dimensions of interpersonal trust at work in enterprises in Bosnia and Herzegovina. In addition, the moderating effects of the ownership structure and the national origin of enterprises on the observed relationships were examined. The data were obtained by surveying 334 medium level managers from 103 enterprises in Bosnia and Herzegovina. The aim of this research was to determine the extent to which leadership influences interpersonal trust at work as one of the indicators of the overall effectiveness of business process management, which directly influences the scope and intensity of organizational and business performance of the enterprise. Also, the task of this research was to provide certain recommendations and guidelines for leaders and managers in order to plot future plans according to these data. The basic conclusions of this research are that leaders need to lower their performance expectations, reduce punishment, improve their relationship with employees, increase rewards in line with opportunities, and refine their strategic knowledge, thinking, and action.
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spelling doaj.art-29ca585ac399401ca9abc7e53aec47582022-12-21T20:08:51ZengUniversity of Novi Sad, Technical faculty Mihajlo Pupin, ZrenjaninJournal of Engineering Management and Competitiveness2334-96382217-81472019-01-019148592334-96381901048SImpact of leadership on interpersonal trust at work in enterprises in Bosnia and HerzegovinaStrukan Edin0Terek Edit1Nikolić Milan2JU Pedagogical Institute of Una-Sana Canton, Bihać, Bosnia and HerzegovinaThe University of Novi Sad, Technical Faculty "Mihajlo Pupin", ZrenjaninThe University of Novi Sad, Technical Faculty "Mihajlo Pupin", ZrenjaninThe paper presents theoretical basics and results of concrete research of the influence of leadership dimensions on dimensions of interpersonal trust at work in enterprises in Bosnia and Herzegovina. In addition, the moderating effects of the ownership structure and the national origin of enterprises on the observed relationships were examined. The data were obtained by surveying 334 medium level managers from 103 enterprises in Bosnia and Herzegovina. The aim of this research was to determine the extent to which leadership influences interpersonal trust at work as one of the indicators of the overall effectiveness of business process management, which directly influences the scope and intensity of organizational and business performance of the enterprise. Also, the task of this research was to provide certain recommendations and guidelines for leaders and managers in order to plot future plans according to these data. The basic conclusions of this research are that leaders need to lower their performance expectations, reduce punishment, improve their relationship with employees, increase rewards in line with opportunities, and refine their strategic knowledge, thinking, and action.https://scindeks-clanci.ceon.rs/data/pdf/2334-9638/2019/2334-96381901048S.pdfleadershipLMXinterpersonal trust at workperformanceBosnia and Herzegovina
spellingShingle Strukan Edin
Terek Edit
Nikolić Milan
Impact of leadership on interpersonal trust at work in enterprises in Bosnia and Herzegovina
Journal of Engineering Management and Competitiveness
leadership
LMX
interpersonal trust at work
performance
Bosnia and Herzegovina
title Impact of leadership on interpersonal trust at work in enterprises in Bosnia and Herzegovina
title_full Impact of leadership on interpersonal trust at work in enterprises in Bosnia and Herzegovina
title_fullStr Impact of leadership on interpersonal trust at work in enterprises in Bosnia and Herzegovina
title_full_unstemmed Impact of leadership on interpersonal trust at work in enterprises in Bosnia and Herzegovina
title_short Impact of leadership on interpersonal trust at work in enterprises in Bosnia and Herzegovina
title_sort impact of leadership on interpersonal trust at work in enterprises in bosnia and herzegovina
topic leadership
LMX
interpersonal trust at work
performance
Bosnia and Herzegovina
url https://scindeks-clanci.ceon.rs/data/pdf/2334-9638/2019/2334-96381901048S.pdf
work_keys_str_mv AT strukanedin impactofleadershiponinterpersonaltrustatworkinenterprisesinbosniaandherzegovina
AT terekedit impactofleadershiponinterpersonaltrustatworkinenterprisesinbosniaandherzegovina
AT nikolicmilan impactofleadershiponinterpersonaltrustatworkinenterprisesinbosniaandherzegovina