Pengaruh Penerapan Adopsi Model Citizen’s Charter Terhadap Profesionalisme Kerja Aparat dan Kualitas Pelayanan Publik

Pengaruh Penerapan Adopsi Model Citizen’s Charter Terhadap Profesionalisme Kerja Aparat dan Kualitas Pelayanan Publik

This study aims to analyze the influence of Citizen's Charter  on the professionalism of the Workers Apparatus and the Quality of Public Service in Purwosari Sub-District, Pasuruan Regency. The research method used is quantitative with the entire population of Purwosari Subdistrict Apparatus wh...

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Bibliographic Details
Main Authors: Ismatul Mardiyah, M. Daimul Abror
Format: Article
Language:English
Published: Program Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri Makassar 2017-12-01
Series:Jurnal Ilmiah Ilmu Administrasi Publik
Subjects:
citizen's charter, working professionalism, quality of public service
Online Access:https://ojs.unm.ac.id/iap/article/view/4952

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