An integrated approach towards Sharia compliance E-commerce trust

The Sharia compliance trust concerns over the conventional e-commerce systems among devoted Muslims causes reluctance and abstinence to partake in e-commerce transactions. Although e-commerce trust building mechanisms have been highlighted in the extant literature, there has not been any integrative...

Full description

Bibliographic Details
Main Authors: Mohammed Bashir Ribadu, Wan Nurhayati Wan Ab. Rahman
Format: Article
Language:English
Published: Emerald Publishing 2019-01-01
Series:Applied Computing and Informatics
Online Access:http://www.sciencedirect.com/science/article/pii/S2210832717302375
_version_ 1797764707249029120
author Mohammed Bashir Ribadu
Wan Nurhayati Wan Ab. Rahman
author_facet Mohammed Bashir Ribadu
Wan Nurhayati Wan Ab. Rahman
author_sort Mohammed Bashir Ribadu
collection DOAJ
description The Sharia compliance trust concerns over the conventional e-commerce systems among devoted Muslims causes reluctance and abstinence to partake in e-commerce transactions. Although e-commerce trust building mechanisms have been highlighted in the extant literature, there has not been any integrative or exhaustive solution to the Sharia compliance trust concerns of Muslims. Therefore, it became necessary to develop a framework that will provide a guide towards achieving Sharia compliance e-commerce trust (SCE-C). Consequently, relevant literature on e-commerce trust from a conventional perspective and the Sharia perspective were reviewed to gain a background. It provided the basis for proffering a framework for SCE-C trust with a view to enhancing e-commerce adoption and use by Muslims around the world. The framework for SCE-C Trust highlights that e-commerce vendor trustworthiness factors comprising of Sharia compliance, integrity, benevolence, competence, website quality, and third-party assurance if positively moderated by consumer trust propensity and religious commitment will ensure SCE-C trust. Keywords: E-commerce trust, Sharia compliance, Islamic law of contract, E-commerce trustworthiness, Muslim consumers
first_indexed 2024-03-12T19:59:38Z
format Article
id doaj.art-2a013b38639b4eeeba6c591769d44a27
institution Directory Open Access Journal
issn 2210-8327
language English
last_indexed 2024-03-12T19:59:38Z
publishDate 2019-01-01
publisher Emerald Publishing
record_format Article
series Applied Computing and Informatics
spelling doaj.art-2a013b38639b4eeeba6c591769d44a272023-08-02T02:31:26ZengEmerald PublishingApplied Computing and Informatics2210-83272019-01-0115116An integrated approach towards Sharia compliance E-commerce trustMohammed Bashir Ribadu0Wan Nurhayati Wan Ab. Rahman1Faculty of Computer Science and Information Technology, Universiti Putra Malaysia, Serdang, Selangor, Malaysia; Department of Information Technology, Modibbo Adama University of Technology Yola, Adamawa State, Nigeria; Corresponding author at: Faculty of Computer Science and Information Technology, Universiti Putra Malaysia, Serdang, Selangor, Malaysia.Faculty of Computer Science and Information Technology, Universiti Putra Malaysia, Serdang, Selangor, MalaysiaThe Sharia compliance trust concerns over the conventional e-commerce systems among devoted Muslims causes reluctance and abstinence to partake in e-commerce transactions. Although e-commerce trust building mechanisms have been highlighted in the extant literature, there has not been any integrative or exhaustive solution to the Sharia compliance trust concerns of Muslims. Therefore, it became necessary to develop a framework that will provide a guide towards achieving Sharia compliance e-commerce trust (SCE-C). Consequently, relevant literature on e-commerce trust from a conventional perspective and the Sharia perspective were reviewed to gain a background. It provided the basis for proffering a framework for SCE-C trust with a view to enhancing e-commerce adoption and use by Muslims around the world. The framework for SCE-C Trust highlights that e-commerce vendor trustworthiness factors comprising of Sharia compliance, integrity, benevolence, competence, website quality, and third-party assurance if positively moderated by consumer trust propensity and religious commitment will ensure SCE-C trust. Keywords: E-commerce trust, Sharia compliance, Islamic law of contract, E-commerce trustworthiness, Muslim consumershttp://www.sciencedirect.com/science/article/pii/S2210832717302375
spellingShingle Mohammed Bashir Ribadu
Wan Nurhayati Wan Ab. Rahman
An integrated approach towards Sharia compliance E-commerce trust
Applied Computing and Informatics
title An integrated approach towards Sharia compliance E-commerce trust
title_full An integrated approach towards Sharia compliance E-commerce trust
title_fullStr An integrated approach towards Sharia compliance E-commerce trust
title_full_unstemmed An integrated approach towards Sharia compliance E-commerce trust
title_short An integrated approach towards Sharia compliance E-commerce trust
title_sort integrated approach towards sharia compliance e commerce trust
url http://www.sciencedirect.com/science/article/pii/S2210832717302375
work_keys_str_mv AT mohammedbashirribadu anintegratedapproachtowardsshariacomplianceecommercetrust
AT wannurhayatiwanabrahman anintegratedapproachtowardsshariacomplianceecommercetrust
AT mohammedbashirribadu integratedapproachtowardsshariacomplianceecommercetrust
AT wannurhayatiwanabrahman integratedapproachtowardsshariacomplianceecommercetrust