Smart management services for high-rise apartments in Beijing, China

High-rise apartments are one representative form in the era of urbanization. However, the management of the high-rise apartment is not easy because of large household densities and the complex structures. Advanced technologies have permeated our daily lives and management services are becoming more...

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Main Authors: Xiao Wen Tong, Li Na Lee, Mi Jeong Kim
Format: Article
Language:English
Published: Taylor & Francis Group 2022-09-01
Series:Journal of Asian Architecture and Building Engineering
Subjects:
Online Access:http://dx.doi.org/10.1080/13467581.2021.1964974
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author Xiao Wen Tong
Li Na Lee
Mi Jeong Kim
author_facet Xiao Wen Tong
Li Na Lee
Mi Jeong Kim
author_sort Xiao Wen Tong
collection DOAJ
description High-rise apartments are one representative form in the era of urbanization. However, the management of the high-rise apartment is not easy because of large household densities and the complex structures. Advanced technologies have permeated our daily lives and management services are becoming more intelligent. The aim of this study is to explore the smart management service model of high-rise apartments by investigating the current state of management services and residents’ consciousness of it, as well as to identify necessary management services. A survey was conducted in two apartment complexes with a focus on the actual users’ demands and preferences. The results show that the characteristics of the common space would be decided by considering residents’ diverse needs for these common spaces. Further, residents of high-rise apartments lack awareness and experience of technologies for smart management. This suggests that smart management services should be developed in consideration of the perspectives of the residents to satisfy their psychological and safety needs. Virtual social spaces would be provided to create a sense of neighborhood among the residents. With a human-centered approach, this study would be a basis for the development of smart management services supporting the quality of residential life in high-rise apartments.
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spelling doaj.art-2a038e589f5b43358246ff5585e5580e2022-12-22T04:30:57ZengTaylor & Francis GroupJournal of Asian Architecture and Building Engineering1347-28522022-09-012151792180010.1080/13467581.2021.19649741964974Smart management services for high-rise apartments in Beijing, ChinaXiao Wen Tong0Li Na Lee1Mi Jeong Kim2Hanyang UniversityCollege of Music and Media, Loyola University New OrleansHanyang UniversityHigh-rise apartments are one representative form in the era of urbanization. However, the management of the high-rise apartment is not easy because of large household densities and the complex structures. Advanced technologies have permeated our daily lives and management services are becoming more intelligent. The aim of this study is to explore the smart management service model of high-rise apartments by investigating the current state of management services and residents’ consciousness of it, as well as to identify necessary management services. A survey was conducted in two apartment complexes with a focus on the actual users’ demands and preferences. The results show that the characteristics of the common space would be decided by considering residents’ diverse needs for these common spaces. Further, residents of high-rise apartments lack awareness and experience of technologies for smart management. This suggests that smart management services should be developed in consideration of the perspectives of the residents to satisfy their psychological and safety needs. Virtual social spaces would be provided to create a sense of neighborhood among the residents. With a human-centered approach, this study would be a basis for the development of smart management services supporting the quality of residential life in high-rise apartments.http://dx.doi.org/10.1080/13467581.2021.1964974high-rise apartmentscommon spacemanagement service evaluationsmart management services
spellingShingle Xiao Wen Tong
Li Na Lee
Mi Jeong Kim
Smart management services for high-rise apartments in Beijing, China
Journal of Asian Architecture and Building Engineering
high-rise apartments
common space
management service evaluation
smart management services
title Smart management services for high-rise apartments in Beijing, China
title_full Smart management services for high-rise apartments in Beijing, China
title_fullStr Smart management services for high-rise apartments in Beijing, China
title_full_unstemmed Smart management services for high-rise apartments in Beijing, China
title_short Smart management services for high-rise apartments in Beijing, China
title_sort smart management services for high rise apartments in beijing china
topic high-rise apartments
common space
management service evaluation
smart management services
url http://dx.doi.org/10.1080/13467581.2021.1964974
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