Short-Message Service as a Digital Disruptor of Industry

Short-Message Service as a Digital Disruptor of Industry

Short-message service (SMS) has disrupted several communications ecosystem stakeholders. With this new technology, consumers have adopted new ways to communicate with each other and companies have radically improved their existing processes and ways to deliver their services. Furthermore, SMS has en...

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Bibliographic Details
Main Authors: Jarno Lähteenmäki, Heikki Hämmäinen, Kalevi Kilkki, Petteri Alahuhta
Format: Article
Language:English
Published: Universidade do Porto, Faculdade de Engenharia (FEUP) 2017-11-01
Series:Journal of Innovation Management
Subjects:
short-message service
disruption framework
Online Access:https://journalsojs3.fe.up.pt/index.php/jim/article/view/422

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