Quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in Riyadh, Saudi Arabia
The fabrication of a clinically acceptable dental prosthesis requires proper communication between the dentist and the dental technician. Prosthodontic educators have been concerned with this interaction and communication. Fixed prosthodontics laboratories revealed that the technicians are often dis...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2017-07-01
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| Series: | Saudi Dental Journal |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S1013905217300378 |
| _version_ | 1818131769298255872 |
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| author | Huda Tulbah Eman AlHamdan Amal AlQahtani Asma AlShahrani Mona AlShaye |
| author_facet | Huda Tulbah Eman AlHamdan Amal AlQahtani Asma AlShahrani Mona AlShaye |
| author_sort | Huda Tulbah |
| collection | DOAJ |
| description | The fabrication of a clinically acceptable dental prosthesis requires proper communication between the dentist and the dental technician. Prosthodontic educators have been concerned with this interaction and communication. Fixed prosthodontics laboratories revealed that the technicians are often dissatisfied with the information provided in work authorizations. Objective: To evaluate the quality of communication between dentists and laboratory technicians via work authorizations for fixed prosthodontics in both governmental and private dental laboratories in Riyadh area from the technician’s perspective. Methods: A sample of 66 dental laboratories, including all government dental laboratories and a selected number of randomly chosen private dental laboratories from each district of Riyadh (40%), participated in the survey.A questionnaire was developed to include questions related to the following areas of work authorization: clarity and accuracy of instructions, patient information, type of prosthesis, choice of materials, design and shade of the prosthesis and type of porcelain glaze. The questionnaire was answered in a face-to-face interview by technicians who were qualified in fixed prosthetic work. Data were analyzed through parametric tests (T-test and one-way ANOVA) to identify significant values (P < 0.05). Results: This survey showed a lack of communication between dentists and dental laboratories regarding the following: marginal design, pontic design, staining diagram, type of porcelain and glaze needed for the prosthesis. Significant differences were observed between the government and private dental laboratories. There was a greater lack of communication between the dentists and government laboratory technicians in Riyadh.There was no statistically significant difference between private laboratories of different areas in Riyadh city (P < 0.05). Conclusion: The quality of communication between dentists and dental technicians in Riyadh can sometimes be inadequate, and governmental laboratories have a lower level of communication. Keywords: Dentist, Dental technician, Fixed prosthodontics, Communication, Work authorization form |
| first_indexed | 2024-12-11T08:26:12Z |
| format | Article |
| id | doaj.art-2a5c20a26e614e0fb5c483844dcb96f3 |
| institution | Directory Open Access Journal |
| issn | 1013-9052 |
| language | English |
| last_indexed | 2024-12-11T08:26:12Z |
| publishDate | 2017-07-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Saudi Dental Journal |
| spelling | doaj.art-2a5c20a26e614e0fb5c483844dcb96f32022-12-22T01:14:32ZengElsevierSaudi Dental Journal1013-90522017-07-01293111116Quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in Riyadh, Saudi ArabiaHuda Tulbah0Eman AlHamdan1Amal AlQahtani2Asma AlShahrani3Mona AlShaye4Department of Prosthetic Dental Sciences, College of Dentistry, King Saud University, P.O. Box 60169, Riyadh 11545, Saudi Arabia; Corresponding author.Department of Prosthetic Dental Sciences, College of Dentistry, King Saud University, P.O. Box 21069, Riyadh 11475, Saudi ArabiaDepartment of Prosthetic Dental Sciences, College of Dentistry, King Saud University, P.O. Box 60169, Riyadh 11545, Saudi ArabiaCollege of Dentistry, King Saud bin Abdulaziz for Health Sciences, P.O. Box 22490, Riyadh 11426, Saudi ArabiaCollege of Dentistry, Princess Nourah bint Abdulrahman University, P.O. Box 84428, Riyadh 11671, Saudi ArabiaThe fabrication of a clinically acceptable dental prosthesis requires proper communication between the dentist and the dental technician. Prosthodontic educators have been concerned with this interaction and communication. Fixed prosthodontics laboratories revealed that the technicians are often dissatisfied with the information provided in work authorizations. Objective: To evaluate the quality of communication between dentists and laboratory technicians via work authorizations for fixed prosthodontics in both governmental and private dental laboratories in Riyadh area from the technician’s perspective. Methods: A sample of 66 dental laboratories, including all government dental laboratories and a selected number of randomly chosen private dental laboratories from each district of Riyadh (40%), participated in the survey.A questionnaire was developed to include questions related to the following areas of work authorization: clarity and accuracy of instructions, patient information, type of prosthesis, choice of materials, design and shade of the prosthesis and type of porcelain glaze. The questionnaire was answered in a face-to-face interview by technicians who were qualified in fixed prosthetic work. Data were analyzed through parametric tests (T-test and one-way ANOVA) to identify significant values (P < 0.05). Results: This survey showed a lack of communication between dentists and dental laboratories regarding the following: marginal design, pontic design, staining diagram, type of porcelain and glaze needed for the prosthesis. Significant differences were observed between the government and private dental laboratories. There was a greater lack of communication between the dentists and government laboratory technicians in Riyadh.There was no statistically significant difference between private laboratories of different areas in Riyadh city (P < 0.05). Conclusion: The quality of communication between dentists and dental technicians in Riyadh can sometimes be inadequate, and governmental laboratories have a lower level of communication. Keywords: Dentist, Dental technician, Fixed prosthodontics, Communication, Work authorization formhttp://www.sciencedirect.com/science/article/pii/S1013905217300378 |
| spellingShingle | Huda Tulbah Eman AlHamdan Amal AlQahtani Asma AlShahrani Mona AlShaye Quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in Riyadh, Saudi Arabia Saudi Dental Journal |
| title | Quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in Riyadh, Saudi Arabia |
| title_full | Quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in Riyadh, Saudi Arabia |
| title_fullStr | Quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in Riyadh, Saudi Arabia |
| title_full_unstemmed | Quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in Riyadh, Saudi Arabia |
| title_short | Quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in Riyadh, Saudi Arabia |
| title_sort | quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in riyadh saudi arabia |
| url | http://www.sciencedirect.com/science/article/pii/S1013905217300378 |
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