Automating Attended Home Deliveries with Smart Contracts: A Blockchain-based Solution for E-commerce Logistics

The rapid growth of e-commerce has placed considerable strain on traditional logistics systems, prompting a need for innovative solutions to optimize delivery processes and enhance customer satisfaction. This research paper presents a decentralized crowdsourced delivery application that leverages bl...

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Main Authors: Nadime Kadim Lahcen, Benhra Jamal, Benabbou Rajaa, Mouatassim Salma
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/106/e3sconf_icegc2023_00026.pdf
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author Nadime Kadim Lahcen
Benhra Jamal
Benabbou Rajaa
Mouatassim Salma
author_facet Nadime Kadim Lahcen
Benhra Jamal
Benabbou Rajaa
Mouatassim Salma
author_sort Nadime Kadim Lahcen
collection DOAJ
description The rapid growth of e-commerce has placed considerable strain on traditional logistics systems, prompting a need for innovative solutions to optimize delivery processes and enhance customer satisfaction. This research paper presents a decentralized crowdsourced delivery application that leverages blockchain technology and smart contracts to address the challenges faced by centralized logistics models. The proposed system allows e-commerce companies to outsource product deliveries to carriers from a diverse pool, offering greater flexibility and cost-effectiveness while also enhancing transparency and trust among all parties involved. Built on the Ethereum blockchain, the application manages both the delivery and return processes, generating verifiable proofs of delivery (PoD) and proofs of return (PoR) for each transaction. The paper provides a comprehensive analysis of the system architecture and the implementation of the application using smart contracts. Furthermore, it explores the potential impact of the proposed system on e-commerce companies, carriers, and customers, and identifies challenges and future directions for research and development in this field. The findings of this study contribute to the ongoing discourse on the transformative potential of blockchain technology and crowdsourcing in the e-commerce logistics industry, offering valuable insights into the design and real-world application of a decentralized delivery system.
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spelling doaj.art-2a6f1d737b6f44418e5c75e7e8a9161c2024-01-26T10:45:10ZengEDP SciencesE3S Web of Conferences2267-12422023-01-014690002610.1051/e3sconf/202346900026e3sconf_icegc2023_00026Automating Attended Home Deliveries with Smart Contracts: A Blockchain-based Solution for E-commerce LogisticsNadime Kadim Lahcen0Benhra Jamal1Benabbou Rajaa2Mouatassim Salma3LARILE, ENSEM, University Hassan II of CasablancaLARILE, ENSEM, University Hassan II of CasablancaLARILE, ENSEM, University Hassan II of CasablancaLARILE, ENSEM, University Hassan II of CasablancaThe rapid growth of e-commerce has placed considerable strain on traditional logistics systems, prompting a need for innovative solutions to optimize delivery processes and enhance customer satisfaction. This research paper presents a decentralized crowdsourced delivery application that leverages blockchain technology and smart contracts to address the challenges faced by centralized logistics models. The proposed system allows e-commerce companies to outsource product deliveries to carriers from a diverse pool, offering greater flexibility and cost-effectiveness while also enhancing transparency and trust among all parties involved. Built on the Ethereum blockchain, the application manages both the delivery and return processes, generating verifiable proofs of delivery (PoD) and proofs of return (PoR) for each transaction. The paper provides a comprehensive analysis of the system architecture and the implementation of the application using smart contracts. Furthermore, it explores the potential impact of the proposed system on e-commerce companies, carriers, and customers, and identifies challenges and future directions for research and development in this field. The findings of this study contribute to the ongoing discourse on the transformative potential of blockchain technology and crowdsourcing in the e-commerce logistics industry, offering valuable insights into the design and real-world application of a decentralized delivery system.https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/106/e3sconf_icegc2023_00026.pdf
spellingShingle Nadime Kadim Lahcen
Benhra Jamal
Benabbou Rajaa
Mouatassim Salma
Automating Attended Home Deliveries with Smart Contracts: A Blockchain-based Solution for E-commerce Logistics
E3S Web of Conferences
title Automating Attended Home Deliveries with Smart Contracts: A Blockchain-based Solution for E-commerce Logistics
title_full Automating Attended Home Deliveries with Smart Contracts: A Blockchain-based Solution for E-commerce Logistics
title_fullStr Automating Attended Home Deliveries with Smart Contracts: A Blockchain-based Solution for E-commerce Logistics
title_full_unstemmed Automating Attended Home Deliveries with Smart Contracts: A Blockchain-based Solution for E-commerce Logistics
title_short Automating Attended Home Deliveries with Smart Contracts: A Blockchain-based Solution for E-commerce Logistics
title_sort automating attended home deliveries with smart contracts a blockchain based solution for e commerce logistics
url https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/106/e3sconf_icegc2023_00026.pdf
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AT benabbourajaa automatingattendedhomedeliverieswithsmartcontractsablockchainbasedsolutionforecommercelogistics
AT mouatassimsalma automatingattendedhomedeliverieswithsmartcontractsablockchainbasedsolutionforecommercelogistics