Managing Digital Transformation: A Case Study in a Higher Education Institution

The new paradigms derived from technological innovations lead to the digital transformation of organisations. Higher Education Institutions cannot ignore these changes, which affect them like any other organisation, but especially because of their activity: training professionals who need to learn t...

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Main Authors: Vicente Díaz-Garcia, Antonio Montero-Navarro, José-Luis Rodríguez-Sánchez, Rocío Gallego-Losada
Format: Article
Language:English
Published: MDPI AG 2023-06-01
Series:Electronics
Subjects:
Online Access:https://www.mdpi.com/2079-9292/12/11/2522
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author Vicente Díaz-Garcia
Antonio Montero-Navarro
José-Luis Rodríguez-Sánchez
Rocío Gallego-Losada
author_facet Vicente Díaz-Garcia
Antonio Montero-Navarro
José-Luis Rodríguez-Sánchez
Rocío Gallego-Losada
author_sort Vicente Díaz-Garcia
collection DOAJ
description The new paradigms derived from technological innovations lead to the digital transformation of organisations. Higher Education Institutions cannot ignore these changes, which affect them like any other organisation, but especially because of their activity: training professionals who need to learn to manage and lead organisations in this new information society. This article aims to identify the main factors that can drive and facilitate the digital transformation of Higher Education Institutions from the point of view of internal stakeholders. In terms of methodology and due to the complexity of this phenomenon, the case method was considered the most appropriate for this study. As the results show, it is necessary to implement technological innovations according to the needs, establish adequate channels to communicate the process and transform the current traditional culture into a digital one. Data-driven decision-making and the development of a participative leadership style will allow the organisation to adapt to changes over time. It will also enable the retention of digital talent, which is critical to the success of the organisation’s transformation. This will ensure the development and survival of the institution.
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spelling doaj.art-2a7ea27ef27748d2abf34281fe6bb4a32023-11-18T07:46:03ZengMDPI AGElectronics2079-92922023-06-011211252210.3390/electronics12112522Managing Digital Transformation: A Case Study in a Higher Education InstitutionVicente Díaz-Garcia0Antonio Montero-Navarro1José-Luis Rodríguez-Sánchez2Rocío Gallego-Losada3Departament of Marketing, Esic Business and Marketing School, Pozuelo de Alarcón, 28223 Madrid, SpainDepartment of Business Economics (Adm., Dir. and Org.), Applied Economics II and Fundamentals of Economic Analysis, Facultad de Ciencias Jurídicas y Sociales, Universidad Rey Juan Carlos, Paseo de los Artilleros, s/n, 28032 Madrid, SpainDepartment of Business Economics (Adm., Dir. and Org.), Applied Economics II and Fundamentals of Economic Analysis, Facultad de Ciencias Jurídicas y Sociales, Universidad Rey Juan Carlos, Paseo de los Artilleros, s/n, 28032 Madrid, SpainDepartment of Financial Economy and Accountancy, Facultad de Ciencias Jurídicas y Sociales, Universidad Rey Juan Carlos, Paseo de los Artilleros, s/n, 28032 Madrid, SpainThe new paradigms derived from technological innovations lead to the digital transformation of organisations. Higher Education Institutions cannot ignore these changes, which affect them like any other organisation, but especially because of their activity: training professionals who need to learn to manage and lead organisations in this new information society. This article aims to identify the main factors that can drive and facilitate the digital transformation of Higher Education Institutions from the point of view of internal stakeholders. In terms of methodology and due to the complexity of this phenomenon, the case method was considered the most appropriate for this study. As the results show, it is necessary to implement technological innovations according to the needs, establish adequate channels to communicate the process and transform the current traditional culture into a digital one. Data-driven decision-making and the development of a participative leadership style will allow the organisation to adapt to changes over time. It will also enable the retention of digital talent, which is critical to the success of the organisation’s transformation. This will ensure the development and survival of the institution.https://www.mdpi.com/2079-9292/12/11/2522digital transformationhigher education institutionsinternal stakeholderscase methoddigitisationparticipatory leadership
spellingShingle Vicente Díaz-Garcia
Antonio Montero-Navarro
José-Luis Rodríguez-Sánchez
Rocío Gallego-Losada
Managing Digital Transformation: A Case Study in a Higher Education Institution
Electronics
digital transformation
higher education institutions
internal stakeholders
case method
digitisation
participatory leadership
title Managing Digital Transformation: A Case Study in a Higher Education Institution
title_full Managing Digital Transformation: A Case Study in a Higher Education Institution
title_fullStr Managing Digital Transformation: A Case Study in a Higher Education Institution
title_full_unstemmed Managing Digital Transformation: A Case Study in a Higher Education Institution
title_short Managing Digital Transformation: A Case Study in a Higher Education Institution
title_sort managing digital transformation a case study in a higher education institution
topic digital transformation
higher education institutions
internal stakeholders
case method
digitisation
participatory leadership
url https://www.mdpi.com/2079-9292/12/11/2522
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