Does brand community participation lead to early new product adoption? The roles of networking behavior and prior purchase experience

IntroductionConsumers’ adoption behavior is critical to the success of new products, but the effects of brand communities on new product adoption have rarely been investigated. In this study, we draw on network theory to examine how consumer participation in brand communities (in terms of participat...

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Main Authors: Ying Jiang, Junyun Liao, Jiecong Pang, Hsin-Li Hu
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-03-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1014825/full
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author Ying Jiang
Junyun Liao
Jiecong Pang
Hsin-Li Hu
author_facet Ying Jiang
Junyun Liao
Jiecong Pang
Hsin-Li Hu
author_sort Ying Jiang
collection DOAJ
description IntroductionConsumers’ adoption behavior is critical to the success of new products, but the effects of brand communities on new product adoption have rarely been investigated. In this study, we draw on network theory to examine how consumer participation in brand communities (in terms of participation intensity and social networking behaviors) affects the adoption of new products.MethodsWe collected longitudinal data from 8,296 members of an online community of a well-known smartphone brand to assess the factors influencing new product adoption.ResultsThe results from applying a hazard model indicated that brand community participation increases the speed of adoption of new products. The positive effect of members’ out-degree centrality on new product adoption was found to be significant, but in-degree centrality only had an effect when users had previous purchasing experience.DiscussionThese findings extend the literature by revealing how new products are disseminated across brand communities. The study also makes theoretical and practical contributions to the literature on brand community management and product marketing.
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spelling doaj.art-2a8dd5ce32d14c11a368a84aced071e92023-03-08T13:30:34ZengFrontiers Media S.A.Frontiers in Psychology1664-10782023-03-011410.3389/fpsyg.2023.10148251014825Does brand community participation lead to early new product adoption? The roles of networking behavior and prior purchase experienceYing Jiang0Junyun Liao1Jiecong Pang2Hsin-Li Hu3Economics and Management School, Wuhan University, Wuhan, ChinaResearch Institute on Brand Innovation and Development of Guangzhou, School of Management, Jinan University, Guangzhou, ChinaResearch Institute on Brand Innovation and Development of Guangzhou, School of Management, Jinan University, Guangzhou, ChinaSchool of Communication, The Hang Seng University of Hong Kong, Hong Kong, Hong Kong SAR, ChinaIntroductionConsumers’ adoption behavior is critical to the success of new products, but the effects of brand communities on new product adoption have rarely been investigated. In this study, we draw on network theory to examine how consumer participation in brand communities (in terms of participation intensity and social networking behaviors) affects the adoption of new products.MethodsWe collected longitudinal data from 8,296 members of an online community of a well-known smartphone brand to assess the factors influencing new product adoption.ResultsThe results from applying a hazard model indicated that brand community participation increases the speed of adoption of new products. The positive effect of members’ out-degree centrality on new product adoption was found to be significant, but in-degree centrality only had an effect when users had previous purchasing experience.DiscussionThese findings extend the literature by revealing how new products are disseminated across brand communities. The study also makes theoretical and practical contributions to the literature on brand community management and product marketing.https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1014825/fullbrand communitysocial networksin-degree centralityout-degree centralitynew product adoption brand communitynew product adoption
spellingShingle Ying Jiang
Junyun Liao
Jiecong Pang
Hsin-Li Hu
Does brand community participation lead to early new product adoption? The roles of networking behavior and prior purchase experience
Frontiers in Psychology
brand community
social networks
in-degree centrality
out-degree centrality
new product adoption brand community
new product adoption
title Does brand community participation lead to early new product adoption? The roles of networking behavior and prior purchase experience
title_full Does brand community participation lead to early new product adoption? The roles of networking behavior and prior purchase experience
title_fullStr Does brand community participation lead to early new product adoption? The roles of networking behavior and prior purchase experience
title_full_unstemmed Does brand community participation lead to early new product adoption? The roles of networking behavior and prior purchase experience
title_short Does brand community participation lead to early new product adoption? The roles of networking behavior and prior purchase experience
title_sort does brand community participation lead to early new product adoption the roles of networking behavior and prior purchase experience
topic brand community
social networks
in-degree centrality
out-degree centrality
new product adoption brand community
new product adoption
url https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1014825/full
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