| Summary: | This paper presents the results of a qualitative study conducted between April and
July 2020, aiming to identify the new trends in the communication process between social
workers and beneficiaries, social workers and colleagues in multidisciplinary team, as well as
among social workers and other specialists from public and/or private institutions in Timiş
County (Romania), specific to the COVID-19 pandemic. The research method used was the
semi-structured interview addressed to 23 social workers in Timiş County. The main results of
the study revealed certain communication barriers during the state of emergency between
social workers and other social actors with which they interacted, as well as new adaptation
strategies in the communication process.
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