Benchmarking and its applications in organizations (Case study: Designing the characteristics of organized inner- city area in Tehran city)
Tehran municipality, at the lowest level, has been divided to many inner- city areas. If the municipality is going to provide desired services to citizens, it is necessary to design the characteristics of organized inner-city areas. This research is designed to identify the characteristics of organi...
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| Materyal Türü: | Makale |
| Dil: | fas |
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University of Tehran
2015-06-01
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| Seri Bilgileri: | مدیریت دولتی |
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| Online Erişim: | https://jipa.ut.ac.ir/article_54675_7e81761f9d23c399ff19a4d166f00929.pdf |
| _version_ | 1831839818296852480 |
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| author | Behzad Mashali |
| author_facet | Behzad Mashali |
| author_sort | Behzad Mashali |
| collection | DOAJ |
| description | Tehran municipality, at the lowest level, has been divided to many inner- city areas. If the municipality is going to provide desired services to citizens, it is necessary to design the characteristics of organized inner-city areas. This research is designed to identify the characteristics of organized inner-city areas in Tehran city- based on the benchmarking mechanism. Required data was gathered by interview and data has been analyzed by using Delphi Technique and Content Analysis. The results suggest that 1) to formulate the characteristics of organized inner-city area in city of Tehran, we can use the benchmarking mechanism; 2) to formulate the characteristics of organized inner-city area, the focus must be on both functions and the work processes; 3) the necessity to focus on within industry benchmarking; that is, we must focus on municipalities by using the mechanism of “sister city”; especially, sister city to large municipalities (such as New York, London, Tokyo, etc.). |
| first_indexed | 2024-12-23T06:00:19Z |
| format | Article |
| id | doaj.art-2acb494b51b44ba7869d37d78b8f8b6c |
| institution | Directory Open Access Journal |
| issn | 2008-5877 2423-5342 |
| language | fas |
| last_indexed | 2024-12-23T06:00:19Z |
| publishDate | 2015-06-01 |
| publisher | University of Tehran |
| record_format | Article |
| series | مدیریت دولتی |
| spelling | doaj.art-2acb494b51b44ba7869d37d78b8f8b6c2022-12-21T17:57:42ZfasUniversity of Tehranمدیریت دولتی2008-58772423-53422015-06-017235337210.22059/jipa.2015.5467554675Benchmarking and its applications in organizations (Case study: Designing the characteristics of organized inner- city area in Tehran city)Behzad Mashali0Assistant Prof., Faculty of Humanities, University of Science and Culture, Tehran, IranTehran municipality, at the lowest level, has been divided to many inner- city areas. If the municipality is going to provide desired services to citizens, it is necessary to design the characteristics of organized inner-city areas. This research is designed to identify the characteristics of organized inner-city areas in Tehran city- based on the benchmarking mechanism. Required data was gathered by interview and data has been analyzed by using Delphi Technique and Content Analysis. The results suggest that 1) to formulate the characteristics of organized inner-city area in city of Tehran, we can use the benchmarking mechanism; 2) to formulate the characteristics of organized inner-city area, the focus must be on both functions and the work processes; 3) the necessity to focus on within industry benchmarking; that is, we must focus on municipalities by using the mechanism of “sister city”; especially, sister city to large municipalities (such as New York, London, Tokyo, etc.).https://jipa.ut.ac.ir/article_54675_7e81761f9d23c399ff19a4d166f00929.pdfBenchmarkingexternal benchmarkinginner- town or inner- city areainternal benchmarking |
| spellingShingle | Behzad Mashali Benchmarking and its applications in organizations (Case study: Designing the characteristics of organized inner- city area in Tehran city) مدیریت دولتی Benchmarking external benchmarking inner- town or inner- city area internal benchmarking |
| title | Benchmarking and its applications in organizations (Case study: Designing the characteristics of organized inner- city area in Tehran city) |
| title_full | Benchmarking and its applications in organizations (Case study: Designing the characteristics of organized inner- city area in Tehran city) |
| title_fullStr | Benchmarking and its applications in organizations (Case study: Designing the characteristics of organized inner- city area in Tehran city) |
| title_full_unstemmed | Benchmarking and its applications in organizations (Case study: Designing the characteristics of organized inner- city area in Tehran city) |
| title_short | Benchmarking and its applications in organizations (Case study: Designing the characteristics of organized inner- city area in Tehran city) |
| title_sort | benchmarking and its applications in organizations case study designing the characteristics of organized inner city area in tehran city |
| topic | Benchmarking external benchmarking inner- town or inner- city area internal benchmarking |
| url | https://jipa.ut.ac.ir/article_54675_7e81761f9d23c399ff19a4d166f00929.pdf |
| work_keys_str_mv | AT behzadmashali benchmarkinganditsapplicationsinorganizationscasestudydesigningthecharacteristicsoforganizedinnercityareaintehrancity |