A Study of Application of TQM (Total Quality Management) in the Library, Museum and Documentation Center of the Islamic Parliament
Purpose: The present research aims to study the use of TQM in the Islamic parliament library, museum and documentation center. Method: A descriptive survey method was used as the research method. The data were collected by a questionnaire. The population included all the 180 managers and staff membe...
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| Format: | Article |
| Language: | fas |
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Iran Public Libraries Foundation
2012-11-01
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| Series: | تحقیقات اطلاعرسانی و کتابخانههای عمومی |
| Subjects: | |
| Online Access: | http://publij.ir/article-1-217-en.pdf |
| _version_ | 1797391973050482688 |
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| author | Leila Taherkhani Alireza Fathizadeh |
| author_facet | Leila Taherkhani Alireza Fathizadeh |
| author_sort | Leila Taherkhani |
| collection | DOAJ |
| description | Purpose: The present research aims to study the use of TQM in the Islamic parliament library, museum and documentation center.
Method: A descriptive survey method was used as the research method. The data were collected by a questionnaire. The population included all the 180 managers and staff members of the Islamic parliament library, museum and documentation center. Using a simple random sampling, 63 subjects were selected. The collected data were analyzed by means of descriptive and inferential statistics.
Findings: The findings show that the average of four leadership criteria equals 11.91, continuous improvement equals 10.98, process approach equals 9.9, and staff contributions equal 9.2. Compared with the average of 12.5 and according to the standards assigned for the 5 items, the obtained indexes are lower than the average level. The average of the three indexes of the systematic approach to management equals 8.4, the real approach to decision making equals 9.10, and the mutual and beneficial relation with suppliers equals 7.64 which are lower than the normal level compared with the standard average assigned for the 4 items. Just the index of "users' attention" is equal to 12.4 which nearly amounts to the average of 12.5. From the test of the research hypothesis, it emerged that use of TQM in the library, museum and documentation center of the Islamic parliament is significantly low.
Originality/ value: Regarding the poor and undesirable situation of the library, museum and documentation center of the Islamic parliament concerning the use of TQM, and in order to improve the current situation and achieve a desired level of fulfillment of a comprehensive system, this study offers some suggestions. |
| first_indexed | 2024-03-08T23:41:29Z |
| format | Article |
| id | doaj.art-2ad92e7e8ff34ee88212292d4345a0e1 |
| institution | Directory Open Access Journal |
| issn | 2645-5730 2645-6117 |
| language | fas |
| last_indexed | 2024-03-08T23:41:29Z |
| publishDate | 2012-11-01 |
| publisher | Iran Public Libraries Foundation |
| record_format | Article |
| series | تحقیقات اطلاعرسانی و کتابخانههای عمومی |
| spelling | doaj.art-2ad92e7e8ff34ee88212292d4345a0e12023-12-14T05:10:20ZfasIran Public Libraries Foundationتحقیقات اطلاعرسانی و کتابخانههای عمومی2645-57302645-61172012-11-01182267285A Study of Application of TQM (Total Quality Management) in the Library, Museum and Documentation Center of the Islamic ParliamentLeila Taherkhani0Alireza Fathizadeh1 Islamic Azad University, Takestan Branch Payamenoor University of Tehran Purpose: The present research aims to study the use of TQM in the Islamic parliament library, museum and documentation center. Method: A descriptive survey method was used as the research method. The data were collected by a questionnaire. The population included all the 180 managers and staff members of the Islamic parliament library, museum and documentation center. Using a simple random sampling, 63 subjects were selected. The collected data were analyzed by means of descriptive and inferential statistics. Findings: The findings show that the average of four leadership criteria equals 11.91, continuous improvement equals 10.98, process approach equals 9.9, and staff contributions equal 9.2. Compared with the average of 12.5 and according to the standards assigned for the 5 items, the obtained indexes are lower than the average level. The average of the three indexes of the systematic approach to management equals 8.4, the real approach to decision making equals 9.10, and the mutual and beneficial relation with suppliers equals 7.64 which are lower than the normal level compared with the standard average assigned for the 4 items. Just the index of "users' attention" is equal to 12.4 which nearly amounts to the average of 12.5. From the test of the research hypothesis, it emerged that use of TQM in the library, museum and documentation center of the Islamic parliament is significantly low. Originality/ value: Regarding the poor and undesirable situation of the library, museum and documentation center of the Islamic parliament concerning the use of TQM, and in order to improve the current situation and achieve a desired level of fulfillment of a comprehensive system, this study offers some suggestions.http://publij.ir/article-1-217-en.pdflibrarymuseum and documentation center of the islamic parliamenttqm |
| spellingShingle | Leila Taherkhani Alireza Fathizadeh A Study of Application of TQM (Total Quality Management) in the Library, Museum and Documentation Center of the Islamic Parliament تحقیقات اطلاعرسانی و کتابخانههای عمومی library museum and documentation center of the islamic parliament tqm |
| title | A Study of Application of TQM (Total Quality Management) in the Library, Museum and Documentation Center of the Islamic Parliament |
| title_full | A Study of Application of TQM (Total Quality Management) in the Library, Museum and Documentation Center of the Islamic Parliament |
| title_fullStr | A Study of Application of TQM (Total Quality Management) in the Library, Museum and Documentation Center of the Islamic Parliament |
| title_full_unstemmed | A Study of Application of TQM (Total Quality Management) in the Library, Museum and Documentation Center of the Islamic Parliament |
| title_short | A Study of Application of TQM (Total Quality Management) in the Library, Museum and Documentation Center of the Islamic Parliament |
| title_sort | study of application of tqm total quality management in the library museum and documentation center of the islamic parliament |
| topic | library museum and documentation center of the islamic parliament tqm |
| url | http://publij.ir/article-1-217-en.pdf |
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