Analysis and Evaluation of User Acceptance on the Use of Enterprise Resource Planning (ERP) Systems at PT Trisco Tailored Apparel Manufacturing

Enterprise Resource Planning is a system that connects business areas, which benefits companies by increasing productivity, reducing costs, and simplifying business processes. However, it also found a case that considers the use of ERP systems to fail. Therefore, the use of ERP systems needs to be o...

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Main Authors: Alma Syafira, Warih Puspitasari, Wahjoe Witjaksono
Format: Article
Language:English
Published: School of Applied Science, Telkom University 2021-03-01
Series:IJAIT (International Journal of Applied Information Technology)
Online Access:https://journals.telkomuniversity.ac.id/ijait/article/view/2852
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author Alma Syafira
Warih Puspitasari
Wahjoe Witjaksono
author_facet Alma Syafira
Warih Puspitasari
Wahjoe Witjaksono
author_sort Alma Syafira
collection DOAJ
description Enterprise Resource Planning is a system that connects business areas, which benefits companies by increasing productivity, reducing costs, and simplifying business processes. However, it also found a case that considers the use of ERP systems to fail. Therefore, the use of ERP systems needs to be optimized, one of which is in terms of users. This research will be analyzed and evaluated the factors that influence user acceptance using the TAM2 model. The variables used are 11 variables in TAM2, including moderator variables. This research was conducted at PT Trisco Tailored Apparel Manufacturing, with a sample of 43 and an online questionnaire as a data collection method. Data processing using SmartPLS. The analysis conducted in the analysis of inner models such as validity and reliability tests, and analysis of inner models such as the coefficient of determination and path coefficient. The final step is testing the hypothesis with the bootstrapping method. The results obtained are the most significant factor is the image of the perceived usefulness, then the perceived usefulness of the intention to use the system. It has also found that if the system were mandatory, voluntariness would not be significant. Therefore, the results of this study can use as a source of evaluation for the company.
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spelling doaj.art-2af969d238304ccc8dc63b7221d949942022-12-21T19:44:33ZengSchool of Applied Science, Telkom UniversityIJAIT (International Journal of Applied Information Technology)2581-12232021-03-01401172610.25124/ijait.v4i01.28522852Analysis and Evaluation of User Acceptance on the Use of Enterprise Resource Planning (ERP) Systems at PT Trisco Tailored Apparel ManufacturingAlma Syafira0Warih Puspitasari1Wahjoe Witjaksono2School of Industrial and System Engineering, Telkom University, Bandung, IndonesiaSchool of Industrial and System Engineering, Telkom University, Bandung, IndonesiaSchool of Industrial and System Engineering, Telkom University, Bandung, IndonesiaEnterprise Resource Planning is a system that connects business areas, which benefits companies by increasing productivity, reducing costs, and simplifying business processes. However, it also found a case that considers the use of ERP systems to fail. Therefore, the use of ERP systems needs to be optimized, one of which is in terms of users. This research will be analyzed and evaluated the factors that influence user acceptance using the TAM2 model. The variables used are 11 variables in TAM2, including moderator variables. This research was conducted at PT Trisco Tailored Apparel Manufacturing, with a sample of 43 and an online questionnaire as a data collection method. Data processing using SmartPLS. The analysis conducted in the analysis of inner models such as validity and reliability tests, and analysis of inner models such as the coefficient of determination and path coefficient. The final step is testing the hypothesis with the bootstrapping method. The results obtained are the most significant factor is the image of the perceived usefulness, then the perceived usefulness of the intention to use the system. It has also found that if the system were mandatory, voluntariness would not be significant. Therefore, the results of this study can use as a source of evaluation for the company.https://journals.telkomuniversity.ac.id/ijait/article/view/2852
spellingShingle Alma Syafira
Warih Puspitasari
Wahjoe Witjaksono
Analysis and Evaluation of User Acceptance on the Use of Enterprise Resource Planning (ERP) Systems at PT Trisco Tailored Apparel Manufacturing
IJAIT (International Journal of Applied Information Technology)
title Analysis and Evaluation of User Acceptance on the Use of Enterprise Resource Planning (ERP) Systems at PT Trisco Tailored Apparel Manufacturing
title_full Analysis and Evaluation of User Acceptance on the Use of Enterprise Resource Planning (ERP) Systems at PT Trisco Tailored Apparel Manufacturing
title_fullStr Analysis and Evaluation of User Acceptance on the Use of Enterprise Resource Planning (ERP) Systems at PT Trisco Tailored Apparel Manufacturing
title_full_unstemmed Analysis and Evaluation of User Acceptance on the Use of Enterprise Resource Planning (ERP) Systems at PT Trisco Tailored Apparel Manufacturing
title_short Analysis and Evaluation of User Acceptance on the Use of Enterprise Resource Planning (ERP) Systems at PT Trisco Tailored Apparel Manufacturing
title_sort analysis and evaluation of user acceptance on the use of enterprise resource planning erp systems at pt trisco tailored apparel manufacturing
url https://journals.telkomuniversity.ac.id/ijait/article/view/2852
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AT wahjoewitjaksono analysisandevaluationofuseracceptanceontheuseofenterpriseresourceplanningerpsystemsatpttriscotailoredapparelmanufacturing