What Does ePrescribing Mean for Patients? A Case Study of the Perspectives of Hospital Renal Patients

<p><strong>BACKGROUND:</strong> Hospital ePrescribing systems are expected to improve quality of care for patients, yet the perspectives of patients themselves have seldom been explored in the context of ePrescribing deployments.</p><p><strong>OBJECTIVE: </stro...

Full description

Bibliographic Details
Main Authors: Lisa Lee, Robin Williams, Aziz Sheikh
Format: Article
Language:English
Published: BCS, The Chartered Institute for IT 2015-11-01
Series:Journal of Innovation in Health Informatics
Subjects:
Online Access:http://hijournal.bcs.org/index.php/jhi/article/view/176
_version_ 1818519320722931712
author Lisa Lee
Robin Williams
Aziz Sheikh
author_facet Lisa Lee
Robin Williams
Aziz Sheikh
author_sort Lisa Lee
collection DOAJ
description <p><strong>BACKGROUND:</strong> Hospital ePrescribing systems are expected to improve quality of care for patients, yet the perspectives of patients themselves have seldom been explored in the context of ePrescribing deployments.</p><p><strong>OBJECTIVE: </strong>We sought to understand the significance of ePrescribing for patients through a case study of renal in-patients on a hospital ward, before and after the introduction of an ePrescribing system.</p><p><strong>METHODS: </strong>Three data sources were drawn on as part of the case study: interviews with representatives from national patient groups (<em>n</em> = 10), in-patients on a renal ward (<em>n</em> = 11 pre-implementation; <em>n</em> = 12 post-implementation) and fieldnotes (<em>n</em> = 25) of observations made on the case study ward. Data were analysed thematically focusing on: (1) perceived benefits of ePrescribing; (2) patient awareness and understanding of the medications prescribed and (3) patient views on medicines reconciliation at admission and discharge.</p><p><strong>RESULTS:</strong> While ePrescribing was viewed positively overall, its implementation in the case study site failed to address the lack of patient involvement in the prescribing process and poor medication counselling upon discharge. Importantly, the limited impact of the ePrescribing system in these particular areas appeared to be the result of institutional and cultural practices rather than solely technological factors.</p><p><strong>CONCLUSIONS: </strong>The introduction of ePrescribing systems offers new opportunities to improve sharing of knowledge and communication with all those involved in the patient’s care pathways, including patients, carers and healthcare professionals across diverse care settings. Achieving this will, first and foremost, require significant cultural and policy shifts in how the patient’s role is perceived by clinicians in relation to medicines management.</p>
first_indexed 2024-12-11T01:22:44Z
format Article
id doaj.art-2b3404466966421eb63baa9d65853966
institution Directory Open Access Journal
issn 2058-4555
2058-4563
language English
last_indexed 2024-12-11T01:22:44Z
publishDate 2015-11-01
publisher BCS, The Chartered Institute for IT
record_format Article
series Journal of Innovation in Health Informatics
spelling doaj.art-2b3404466966421eb63baa9d658539662022-12-22T01:25:38ZengBCS, The Chartered Institute for ITJournal of Innovation in Health Informatics2058-45552058-45632015-11-0122439139810.14236/jhi.v22i4.176775What Does ePrescribing Mean for Patients? A Case Study of the Perspectives of Hospital Renal PatientsLisa Lee0Robin Williams1Aziz Sheikh2eHealth Research Group, Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Medical SchoolInstitute for the Study of Science, Technology and Innovation, School of Social and Political Sciences, The University of EdinburgheHealth Research Group, Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Medical School<p><strong>BACKGROUND:</strong> Hospital ePrescribing systems are expected to improve quality of care for patients, yet the perspectives of patients themselves have seldom been explored in the context of ePrescribing deployments.</p><p><strong>OBJECTIVE: </strong>We sought to understand the significance of ePrescribing for patients through a case study of renal in-patients on a hospital ward, before and after the introduction of an ePrescribing system.</p><p><strong>METHODS: </strong>Three data sources were drawn on as part of the case study: interviews with representatives from national patient groups (<em>n</em> = 10), in-patients on a renal ward (<em>n</em> = 11 pre-implementation; <em>n</em> = 12 post-implementation) and fieldnotes (<em>n</em> = 25) of observations made on the case study ward. Data were analysed thematically focusing on: (1) perceived benefits of ePrescribing; (2) patient awareness and understanding of the medications prescribed and (3) patient views on medicines reconciliation at admission and discharge.</p><p><strong>RESULTS:</strong> While ePrescribing was viewed positively overall, its implementation in the case study site failed to address the lack of patient involvement in the prescribing process and poor medication counselling upon discharge. Importantly, the limited impact of the ePrescribing system in these particular areas appeared to be the result of institutional and cultural practices rather than solely technological factors.</p><p><strong>CONCLUSIONS: </strong>The introduction of ePrescribing systems offers new opportunities to improve sharing of knowledge and communication with all those involved in the patient’s care pathways, including patients, carers and healthcare professionals across diverse care settings. Achieving this will, first and foremost, require significant cultural and policy shifts in how the patient’s role is perceived by clinicians in relation to medicines management.</p>http://hijournal.bcs.org/index.php/jhi/article/view/176health information technology, medicines management, patient satisfaction
spellingShingle Lisa Lee
Robin Williams
Aziz Sheikh
What Does ePrescribing Mean for Patients? A Case Study of the Perspectives of Hospital Renal Patients
Journal of Innovation in Health Informatics
health information technology, medicines management, patient satisfaction
title What Does ePrescribing Mean for Patients? A Case Study of the Perspectives of Hospital Renal Patients
title_full What Does ePrescribing Mean for Patients? A Case Study of the Perspectives of Hospital Renal Patients
title_fullStr What Does ePrescribing Mean for Patients? A Case Study of the Perspectives of Hospital Renal Patients
title_full_unstemmed What Does ePrescribing Mean for Patients? A Case Study of the Perspectives of Hospital Renal Patients
title_short What Does ePrescribing Mean for Patients? A Case Study of the Perspectives of Hospital Renal Patients
title_sort what does eprescribing mean for patients a case study of the perspectives of hospital renal patients
topic health information technology, medicines management, patient satisfaction
url http://hijournal.bcs.org/index.php/jhi/article/view/176
work_keys_str_mv AT lisalee whatdoeseprescribingmeanforpatientsacasestudyoftheperspectivesofhospitalrenalpatients
AT robinwilliams whatdoeseprescribingmeanforpatientsacasestudyoftheperspectivesofhospitalrenalpatients
AT azizsheikh whatdoeseprescribingmeanforpatientsacasestudyoftheperspectivesofhospitalrenalpatients