A qualitative study exploring perceptions and attitudes of community pharmacists about extended pharmacy services in Lahore, Pakistan
Abstract Background In recent decades, community pharmacies reported a change of business model, whereby a shift from traditional services to the provision of extended roles was observed. However, such delivery of extended pharmacy services (EPS) is reported from the developed world, and there is sc...
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| Format: | Article |
| Language: | English |
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BMC
2017-07-01
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| Series: | BMC Health Services Research |
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| Online Access: | http://link.springer.com/article/10.1186/s12913-017-2442-6 |
| _version_ | 1818846856470331392 |
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| author | Furqan K. Hashmi Mohamed Azmi Hassali Adnan Khalid Fahad Saleem Hisham Aljadhey Zaheer ud Din Babar Mohammad Bashaar |
| author_facet | Furqan K. Hashmi Mohamed Azmi Hassali Adnan Khalid Fahad Saleem Hisham Aljadhey Zaheer ud Din Babar Mohammad Bashaar |
| author_sort | Furqan K. Hashmi |
| collection | DOAJ |
| description | Abstract Background In recent decades, community pharmacies reported a change of business model, whereby a shift from traditional services to the provision of extended roles was observed. However, such delivery of extended pharmacy services (EPS) is reported from the developed world, and there is scarcity of information from the developing nations. Within this context, the present study was aimed to explore knowledge, perception and attitude of community pharmacists (CPs) about EPS and their readiness and acceptance for practice change in the city of Lahore, Pakistan. Methods A qualitative approach was used to gain an in-depth knowledge of the issues. By using a semi-structured interview guide, 12 CPs practicing in the city of Lahore, Pakistan were conveniently selected. All interviews were audio-taped, transcribed verbatim, and were then analyzed for thematic contents by the standard content analysis framework. Results Thematic content analysis yielded five major themes. (1) Familiarity with EPS, (2) current practice of EPS, (3) training needed to provide EPS, (4) acceptance of EPS and (5) barriers toward EPS. Majority of the CPs were unaware of EPS and only a handful had the concept of extended services. Although majority of our study respondents were unaware of pharmaceutical care, they were ready to accept practice change if provided with the required skills and training. Lack of personal knowledge, poor public awareness, inadequate physician-pharmacist collaboration and deprived salary structures were reported as barriers towards the provision of EPS at the practice settings. Conclusion Although the study reported poor awareness towards EPS, the findings indicated a number of key themes that can be used in establishing the concept of EPS in Pakistan. Over all, CPs reported a positive attitude toward practice change provided to the support and facilitation of health and community based agencies in Pakistan. |
| first_indexed | 2024-12-19T05:52:12Z |
| format | Article |
| id | doaj.art-2b751dd214de46bb940e1959d8b31461 |
| institution | Directory Open Access Journal |
| issn | 1472-6963 |
| language | English |
| last_indexed | 2024-12-19T05:52:12Z |
| publishDate | 2017-07-01 |
| publisher | BMC |
| record_format | Article |
| series | BMC Health Services Research |
| spelling | doaj.art-2b751dd214de46bb940e1959d8b314612022-12-21T20:33:35ZengBMCBMC Health Services Research1472-69632017-07-011711910.1186/s12913-017-2442-6A qualitative study exploring perceptions and attitudes of community pharmacists about extended pharmacy services in Lahore, PakistanFurqan K. Hashmi0Mohamed Azmi Hassali1Adnan Khalid2Fahad Saleem3Hisham Aljadhey4Zaheer ud Din Babar5Mohammad Bashaar6School of Pharmaceutical Sciences, Universiti Sains MalaysiaSchool of Pharmaceutical Sciences, Universiti Sains MalaysiaCombined Military HospitalFaculty of Pharmacy & Health Sciences, University of BaluchistanCollege of Pharmacy, King Saud UniversityDepartment of Pharmacy, School of Applied Sciences, University of HuddersfieldSMART Afghan International Trainings & ConsultancyAbstract Background In recent decades, community pharmacies reported a change of business model, whereby a shift from traditional services to the provision of extended roles was observed. However, such delivery of extended pharmacy services (EPS) is reported from the developed world, and there is scarcity of information from the developing nations. Within this context, the present study was aimed to explore knowledge, perception and attitude of community pharmacists (CPs) about EPS and their readiness and acceptance for practice change in the city of Lahore, Pakistan. Methods A qualitative approach was used to gain an in-depth knowledge of the issues. By using a semi-structured interview guide, 12 CPs practicing in the city of Lahore, Pakistan were conveniently selected. All interviews were audio-taped, transcribed verbatim, and were then analyzed for thematic contents by the standard content analysis framework. Results Thematic content analysis yielded five major themes. (1) Familiarity with EPS, (2) current practice of EPS, (3) training needed to provide EPS, (4) acceptance of EPS and (5) barriers toward EPS. Majority of the CPs were unaware of EPS and only a handful had the concept of extended services. Although majority of our study respondents were unaware of pharmaceutical care, they were ready to accept practice change if provided with the required skills and training. Lack of personal knowledge, poor public awareness, inadequate physician-pharmacist collaboration and deprived salary structures were reported as barriers towards the provision of EPS at the practice settings. Conclusion Although the study reported poor awareness towards EPS, the findings indicated a number of key themes that can be used in establishing the concept of EPS in Pakistan. Over all, CPs reported a positive attitude toward practice change provided to the support and facilitation of health and community based agencies in Pakistan.http://link.springer.com/article/10.1186/s12913-017-2442-6Qualitative studyPerceptionAttitudesCommunity pharmacistsExtended pharmacy servicesPakistan |
| spellingShingle | Furqan K. Hashmi Mohamed Azmi Hassali Adnan Khalid Fahad Saleem Hisham Aljadhey Zaheer ud Din Babar Mohammad Bashaar A qualitative study exploring perceptions and attitudes of community pharmacists about extended pharmacy services in Lahore, Pakistan BMC Health Services Research Qualitative study Perception Attitudes Community pharmacists Extended pharmacy services Pakistan |
| title | A qualitative study exploring perceptions and attitudes of community pharmacists about extended pharmacy services in Lahore, Pakistan |
| title_full | A qualitative study exploring perceptions and attitudes of community pharmacists about extended pharmacy services in Lahore, Pakistan |
| title_fullStr | A qualitative study exploring perceptions and attitudes of community pharmacists about extended pharmacy services in Lahore, Pakistan |
| title_full_unstemmed | A qualitative study exploring perceptions and attitudes of community pharmacists about extended pharmacy services in Lahore, Pakistan |
| title_short | A qualitative study exploring perceptions and attitudes of community pharmacists about extended pharmacy services in Lahore, Pakistan |
| title_sort | qualitative study exploring perceptions and attitudes of community pharmacists about extended pharmacy services in lahore pakistan |
| topic | Qualitative study Perception Attitudes Community pharmacists Extended pharmacy services Pakistan |
| url | http://link.springer.com/article/10.1186/s12913-017-2442-6 |
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