SOME OBSERVATIONS ON GENDER AND WAGE DIFFERENCES IN THE INFORMATION TECHNOLOGY SECTOR

The research examines and compares crucial factors affecting consumer acceptance of Internet banking services (IBS) in two groups of culturally different countries i.e. the developed (the United States and Australia) and developing (Malaysia) countries. To date, no prior research considers cultural...

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Main Authors: Lai Liu, Kai Koong
Format: Article
Language:English
Published: IACIS 2003-01-01
Series:Issues in Information Systems
Online Access:http://iacis.org/iis/2003/LiuKoong.pdf
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author Lai Liu
Kai Koong
author_facet Lai Liu
Kai Koong
author_sort Lai Liu
collection DOAJ
description The research examines and compares crucial factors affecting consumer acceptance of Internet banking services (IBS) in two groups of culturally different countries i.e. the developed (the United States and Australia) and developing (Malaysia) countries. To date, no prior research considers cultural differences in studying IBS adoption of these countries although IBS is a global service. The research model is based on UTAUT model with two additional factors. A questionnaire was distributed to 766 respondents from the three countries. Results reveal that for both the developed and developing countries, attitude toward using IBS is the most important factor followed by performance expectancy. Due to cultural differences between the developed and developing countries (e.g. uncertainty avoidance, individualism, and power distance), perceived credibility of IBS is relevant only in the developed countries. This research helps banks promote their service globally. It also enhances UTAUT model.
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spelling doaj.art-2bf0fb73cfb74372b53b368ff06758a82022-12-22T01:36:16ZengIACISIssues in Information Systems1529-73142003-01-014582588657SOME OBSERVATIONS ON GENDER AND WAGE DIFFERENCES IN THE INFORMATION TECHNOLOGY SECTORLai LiuKai KoongThe research examines and compares crucial factors affecting consumer acceptance of Internet banking services (IBS) in two groups of culturally different countries i.e. the developed (the United States and Australia) and developing (Malaysia) countries. To date, no prior research considers cultural differences in studying IBS adoption of these countries although IBS is a global service. The research model is based on UTAUT model with two additional factors. A questionnaire was distributed to 766 respondents from the three countries. Results reveal that for both the developed and developing countries, attitude toward using IBS is the most important factor followed by performance expectancy. Due to cultural differences between the developed and developing countries (e.g. uncertainty avoidance, individualism, and power distance), perceived credibility of IBS is relevant only in the developed countries. This research helps banks promote their service globally. It also enhances UTAUT model.http://iacis.org/iis/2003/LiuKoong.pdf
spellingShingle Lai Liu
Kai Koong
SOME OBSERVATIONS ON GENDER AND WAGE DIFFERENCES IN THE INFORMATION TECHNOLOGY SECTOR
Issues in Information Systems
title SOME OBSERVATIONS ON GENDER AND WAGE DIFFERENCES IN THE INFORMATION TECHNOLOGY SECTOR
title_full SOME OBSERVATIONS ON GENDER AND WAGE DIFFERENCES IN THE INFORMATION TECHNOLOGY SECTOR
title_fullStr SOME OBSERVATIONS ON GENDER AND WAGE DIFFERENCES IN THE INFORMATION TECHNOLOGY SECTOR
title_full_unstemmed SOME OBSERVATIONS ON GENDER AND WAGE DIFFERENCES IN THE INFORMATION TECHNOLOGY SECTOR
title_short SOME OBSERVATIONS ON GENDER AND WAGE DIFFERENCES IN THE INFORMATION TECHNOLOGY SECTOR
title_sort some observations on gender and wage differences in the information technology sector
url http://iacis.org/iis/2003/LiuKoong.pdf
work_keys_str_mv AT lailiu someobservationsongenderandwagedifferencesintheinformationtechnologysector
AT kaikoong someobservationsongenderandwagedifferencesintheinformationtechnologysector