Perception of SME Management Regarding Islamic Banking: A Users vs. Non-users Comparative Analysis

Small and medium enterprises (SMEs) are playing a vital role in the Pakistani economy but they are facing a major constraint of lack of finance. The financial instruments being offered by Islamic banks can better meet the financial needs of SMEs but investment in Pakistani SMEs sector is not very h...

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Main Authors: Rabia Umar, Faid Gul
Format: Article
Language:English
Published: Shaheed Zulfikar Ali Bhutto Institute of Science and Technology 2019-06-01
Series:JISR Management and Social Sciences & Economics
Subjects:
Online Access:https://jisrmsse.szabist.edu.pk/index.php/szabist/article/view/89
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author Rabia Umar
Faid Gul
author_facet Rabia Umar
Faid Gul
author_sort Rabia Umar
collection DOAJ
description Small and medium enterprises (SMEs) are playing a vital role in the Pakistani economy but they are facing a major constraint of lack of finance. The financial instruments being offered by Islamic banks can better meet the financial needs of SMEs but investment in Pakistani SMEs sector is not very high. The current study investigates the difference in perceptions among users and non-users of Islamic banking instruments in Pakistani SMEs sector. This is a primary data based study and its sample size comprises of 110 entrepreneurs of SMEs in the twin cities of Pakistan i.e. Rawalpindi and Islamabad. The study has used independent sample t-test for comparing the difference in the mean values of users and non-users of the Islamic banking products to test the hypotheses of the study. The results of the study show that there is a significant difference in perception among SMEs regarding Shariah compliance by Islamic banks, service quality, business development service and level of awareness regarding Islamic banking instruments due to which Islamic banking is not commonly used by Pakistani’s SMEs. This study is helpful to the top management of Islamic banks to devise strategies to clarify the misperception of non-users SMEs management regarding Islamic banking products.
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spelling doaj.art-2bf2f735450146e8aa2ac3a818c16cf82023-04-14T10:32:38ZengShaheed Zulfikar Ali Bhutto Institute of Science and TechnologyJISR Management and Social Sciences & Economics2616-74761998-41622019-06-0117110.31384/jisrmsse/2019.17.1.3Perception of SME Management Regarding Islamic Banking: A Users vs. Non-users Comparative AnalysisRabia Umar0Faid Gul1Bahria University, Islamabad National University of Modern Languages, Islamabad Small and medium enterprises (SMEs) are playing a vital role in the Pakistani economy but they are facing a major constraint of lack of finance. The financial instruments being offered by Islamic banks can better meet the financial needs of SMEs but investment in Pakistani SMEs sector is not very high. The current study investigates the difference in perceptions among users and non-users of Islamic banking instruments in Pakistani SMEs sector. This is a primary data based study and its sample size comprises of 110 entrepreneurs of SMEs in the twin cities of Pakistan i.e. Rawalpindi and Islamabad. The study has used independent sample t-test for comparing the difference in the mean values of users and non-users of the Islamic banking products to test the hypotheses of the study. The results of the study show that there is a significant difference in perception among SMEs regarding Shariah compliance by Islamic banks, service quality, business development service and level of awareness regarding Islamic banking instruments due to which Islamic banking is not commonly used by Pakistani’s SMEs. This study is helpful to the top management of Islamic banks to devise strategies to clarify the misperception of non-users SMEs management regarding Islamic banking products. https://jisrmsse.szabist.edu.pk/index.php/szabist/article/view/89SMEscustomer perceptionIslamic bankingawarenessShariah complianceservice quality
spellingShingle Rabia Umar
Faid Gul
Perception of SME Management Regarding Islamic Banking: A Users vs. Non-users Comparative Analysis
JISR Management and Social Sciences & Economics
SMEs
customer perception
Islamic banking
awareness
Shariah compliance
service quality
title Perception of SME Management Regarding Islamic Banking: A Users vs. Non-users Comparative Analysis
title_full Perception of SME Management Regarding Islamic Banking: A Users vs. Non-users Comparative Analysis
title_fullStr Perception of SME Management Regarding Islamic Banking: A Users vs. Non-users Comparative Analysis
title_full_unstemmed Perception of SME Management Regarding Islamic Banking: A Users vs. Non-users Comparative Analysis
title_short Perception of SME Management Regarding Islamic Banking: A Users vs. Non-users Comparative Analysis
title_sort perception of sme management regarding islamic banking a users vs non users comparative analysis
topic SMEs
customer perception
Islamic banking
awareness
Shariah compliance
service quality
url https://jisrmsse.szabist.edu.pk/index.php/szabist/article/view/89
work_keys_str_mv AT rabiaumar perceptionofsmemanagementregardingislamicbankingausersvsnonuserscomparativeanalysis
AT faidgul perceptionofsmemanagementregardingislamicbankingausersvsnonuserscomparativeanalysis