Multimodal learning for emergency department triage implementation: experiences from Papua New Guinea during the COVID-19 pandemicResearch in context

Summary: Background: Triage implementation in resource-limited emergency departments (EDs) has traditionally relied on intensive in-person training. This study sought to evaluate the impact of a novel digital-based learning strategy focused on the Interagency Integrated Triage Tool, a three-tier tr...

Full description

Bibliographic Details
Main Authors: Rob Mitchell, Sarah Bornstein, Donna Piamnok, Wilma Sebby, Carl Kingston, Rayleen Tefatu, Mangu Kendino, Betty Josaiah, Jasper Pole, Sylvia Kuk, Sarah Körver, Jean-Philippe Miller, Travis Cole, Andrew Erbs, Gerard O'Reilly, Peter Cameron, Duncan Sengiromo, Colin Banks
Format: Article
Language:English
Published: Elsevier 2023-04-01
Series:The Lancet Regional Health. Western Pacific
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666606523000019
_version_ 1811169474831712256
author Rob Mitchell
Sarah Bornstein
Donna Piamnok
Wilma Sebby
Carl Kingston
Rayleen Tefatu
Mangu Kendino
Betty Josaiah
Jasper Pole
Sylvia Kuk
Sarah Körver
Jean-Philippe Miller
Travis Cole
Andrew Erbs
Gerard O'Reilly
Peter Cameron
Duncan Sengiromo
Colin Banks
author_facet Rob Mitchell
Sarah Bornstein
Donna Piamnok
Wilma Sebby
Carl Kingston
Rayleen Tefatu
Mangu Kendino
Betty Josaiah
Jasper Pole
Sylvia Kuk
Sarah Körver
Jean-Philippe Miller
Travis Cole
Andrew Erbs
Gerard O'Reilly
Peter Cameron
Duncan Sengiromo
Colin Banks
author_sort Rob Mitchell
collection DOAJ
description Summary: Background: Triage implementation in resource-limited emergency departments (EDs) has traditionally relied on intensive in-person training. This study sought to evaluate the impact of a novel digital-based learning strategy focused on the Interagency Integrated Triage Tool, a three-tier triage instrument recommended by the World Health Organization. Methods: A mixed methods study utilising pre-post intervention methods was conducted in two EDs in Papua New Guinea. The primary outcome was the mean change in knowledge before and after completion of a voluntary, multimodal training program, primarily delivered through a digital learning platform accessible via smartphone. Secondary outcomes included the change in confidence to perform selected clinical tasks, and acceptability of the learning methods. Findings: Among 136 eligible ED staff, 91 (66.9%) completed the digital learning program. The mean knowledge score on the post-training exam was 87.5% (SD 10.4), a mean increase of 12.9% (95% CI 10.7–15.1%, p < 0.0001) from the pre-training exam. There were statistically significant improvements in confidence for 13 of 15 clinical tasks, including undertaking a triage assessment and identifying an unwell patient.In an evaluation survey, 100% of 30 respondents agreed or strongly agreed the online learning platform was easy to access, use and navigate, and that the digital teaching methods were appropriate for their learning needs. In qualitative feedback, respondents reported that limited internet access and a lack of dedicated training time were barriers to participation. Interpretation: The use of digital learning to support triage implementation in resource-limited EDs is feasible and effective when accompanied by in-person mentoring. Adequate internet access is an essential pre-requisite. Funding: Development of the Kumul Helt Skul learning platform was undertaken as part of the Clinical Support Program (Phase II), facilitated by Johnstaff International Development on behalf of the Australian Government Department of Foreign Affairs and Trade through the PNG-Australia Partnership. RM is supported by a National Health and Medical Research Council Postgraduate Scholarship and a Monash Graduate Excellence Scholarship, while PC is supported by a Medical Research Future Fund Practitioner Fellowship. Funders had no role in study design, results analysis or manuscript preparation.
first_indexed 2024-04-10T16:43:01Z
format Article
id doaj.art-2cafc52f2e5147db92c2901274db77c2
institution Directory Open Access Journal
issn 2666-6065
language English
last_indexed 2024-04-10T16:43:01Z
publishDate 2023-04-01
publisher Elsevier
record_format Article
series The Lancet Regional Health. Western Pacific
spelling doaj.art-2cafc52f2e5147db92c2901274db77c22023-02-08T04:17:45ZengElsevierThe Lancet Regional Health. Western Pacific2666-60652023-04-0133100683Multimodal learning for emergency department triage implementation: experiences from Papua New Guinea during the COVID-19 pandemicResearch in contextRob Mitchell0Sarah Bornstein1Donna Piamnok2Wilma Sebby3Carl Kingston4Rayleen Tefatu5Mangu Kendino6Betty Josaiah7Jasper Pole8Sylvia Kuk9Sarah Körver10Jean-Philippe Miller11Travis Cole12Andrew Erbs13Gerard O'Reilly14Peter Cameron15Duncan Sengiromo16Colin Banks17Emergency &amp; Trauma Centre, Alfred Health, Australia; School of Public Health &amp; Preventive Medicine, Monash University, Australia; Corresponding author. Emergency &amp; Trauma Centre, Alfred Health, Commercial Rd, Melbourne, Australia.Johnstaff International Development, AustraliaEmergency Department, ANGAU Memorial Hospital, Papua New GuineaEmergency Department, ANGAU Memorial Hospital, Papua New GuineaEmergency Department, Port Moresby General Hospital, Papua New GuineaEmergency Department, Port Moresby General Hospital, Papua New GuineaEmergency Department, Port Moresby General Hospital, Papua New GuineaEmergency Department, Port Moresby General Hospital, Papua New GuineaEmergency Department, Port Moresby General Hospital, Papua New GuineaEmergency Department, Port Moresby General Hospital, Papua New GuineaAustralasian College for Emergency Medicine, AustraliaJohnstaff International Development, AustraliaJohnstaff International Development, AustraliaCatalpa International, AustraliaEmergency &amp; Trauma Centre, Alfred Health, Australia; School of Public Health &amp; Preventive Medicine, Monash University, AustraliaEmergency &amp; Trauma Centre, Alfred Health, Australia; School of Public Health &amp; Preventive Medicine, Monash University, AustraliaEmergency Department, Port Moresby General Hospital, Papua New GuineaTownsville University Hospital, Australia; College of Medicine and Dentistry, James Cook University, AustraliaSummary: Background: Triage implementation in resource-limited emergency departments (EDs) has traditionally relied on intensive in-person training. This study sought to evaluate the impact of a novel digital-based learning strategy focused on the Interagency Integrated Triage Tool, a three-tier triage instrument recommended by the World Health Organization. Methods: A mixed methods study utilising pre-post intervention methods was conducted in two EDs in Papua New Guinea. The primary outcome was the mean change in knowledge before and after completion of a voluntary, multimodal training program, primarily delivered through a digital learning platform accessible via smartphone. Secondary outcomes included the change in confidence to perform selected clinical tasks, and acceptability of the learning methods. Findings: Among 136 eligible ED staff, 91 (66.9%) completed the digital learning program. The mean knowledge score on the post-training exam was 87.5% (SD 10.4), a mean increase of 12.9% (95% CI 10.7–15.1%, p < 0.0001) from the pre-training exam. There were statistically significant improvements in confidence for 13 of 15 clinical tasks, including undertaking a triage assessment and identifying an unwell patient.In an evaluation survey, 100% of 30 respondents agreed or strongly agreed the online learning platform was easy to access, use and navigate, and that the digital teaching methods were appropriate for their learning needs. In qualitative feedback, respondents reported that limited internet access and a lack of dedicated training time were barriers to participation. Interpretation: The use of digital learning to support triage implementation in resource-limited EDs is feasible and effective when accompanied by in-person mentoring. Adequate internet access is an essential pre-requisite. Funding: Development of the Kumul Helt Skul learning platform was undertaken as part of the Clinical Support Program (Phase II), facilitated by Johnstaff International Development on behalf of the Australian Government Department of Foreign Affairs and Trade through the PNG-Australia Partnership. RM is supported by a National Health and Medical Research Council Postgraduate Scholarship and a Monash Graduate Excellence Scholarship, while PC is supported by a Medical Research Future Fund Practitioner Fellowship. Funders had no role in study design, results analysis or manuscript preparation.http://www.sciencedirect.com/science/article/pii/S2666606523000019TriageEmergency careDigital learningPapua New Guinea
spellingShingle Rob Mitchell
Sarah Bornstein
Donna Piamnok
Wilma Sebby
Carl Kingston
Rayleen Tefatu
Mangu Kendino
Betty Josaiah
Jasper Pole
Sylvia Kuk
Sarah Körver
Jean-Philippe Miller
Travis Cole
Andrew Erbs
Gerard O'Reilly
Peter Cameron
Duncan Sengiromo
Colin Banks
Multimodal learning for emergency department triage implementation: experiences from Papua New Guinea during the COVID-19 pandemicResearch in context
The Lancet Regional Health. Western Pacific
Triage
Emergency care
Digital learning
Papua New Guinea
title Multimodal learning for emergency department triage implementation: experiences from Papua New Guinea during the COVID-19 pandemicResearch in context
title_full Multimodal learning for emergency department triage implementation: experiences from Papua New Guinea during the COVID-19 pandemicResearch in context
title_fullStr Multimodal learning for emergency department triage implementation: experiences from Papua New Guinea during the COVID-19 pandemicResearch in context
title_full_unstemmed Multimodal learning for emergency department triage implementation: experiences from Papua New Guinea during the COVID-19 pandemicResearch in context
title_short Multimodal learning for emergency department triage implementation: experiences from Papua New Guinea during the COVID-19 pandemicResearch in context
title_sort multimodal learning for emergency department triage implementation experiences from papua new guinea during the covid 19 pandemicresearch in context
topic Triage
Emergency care
Digital learning
Papua New Guinea
url http://www.sciencedirect.com/science/article/pii/S2666606523000019
work_keys_str_mv AT robmitchell multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT sarahbornstein multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT donnapiamnok multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT wilmasebby multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT carlkingston multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT rayleentefatu multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT mangukendino multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT bettyjosaiah multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT jasperpole multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT sylviakuk multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT sarahkorver multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT jeanphilippemiller multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT traviscole multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT andrewerbs multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT gerardoreilly multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT petercameron multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT duncansengiromo multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext
AT colinbanks multimodallearningforemergencydepartmenttriageimplementationexperiencesfrompapuanewguineaduringthecovid19pandemicresearchincontext