Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence Model
Background and Aim: Organizations have to establish modern management systems to progress and to obtain maturity. One of the techniques which started in Europe in the last two decades and is considered in management area of country during recent years is the model of organizational promotion (EFQM)....
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| Format: | Article |
| Language: | fas |
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Tehran University of Medical Sciences
2012-05-01
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| Series: | پیاورد سلامت |
| Subjects: | |
| Online Access: | http://payavard.tums.ac.ir/article-1-47-en.html |
| _version_ | 1819124523564269568 |
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| author | Sakineh Vali Ghazvini Elham Shah Bahrami Yasser Nazari Fardin Moradi Rooholah Kalhor |
| author_facet | Sakineh Vali Ghazvini Elham Shah Bahrami Yasser Nazari Fardin Moradi Rooholah Kalhor |
| author_sort | Sakineh Vali Ghazvini |
| collection | DOAJ |
| description | Background and Aim: Organizations have to establish modern management systems to progress and to obtain maturity. One of the techniques which started in Europe in the last two decades and is considered in management area of country during recent years is the model of organizational promotion (EFQM). The purpose of this study was Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence Model.
Materials and Methods: This cross-sectional study was conducted in year 2010 in Qazvin Rajai Hospital. Data collection tool, was EFQM organization Excellence Model questionnaire which was completed by all the managers. Validity and reliability of questionnaire was calculated. Results were analyzed using descriptive statistics.
Results: Results indicated that this hospital has acquired 99.183 scores out of 500 in enablers factor(88.36 percent of optimum score). Also has gained 183.71 scores out of 500 (36/75 percent of optimum score). Overall, this hospital has obtained 366.7 scores out of 1000 as the total score in the model for performance evaluation in year 2010.
Conclusion: Findings indicated that based on Excellence model criteria, this hospital is in a moderate level. Applying this model for Iranian hospitals which often meet serious problems in this area is informative and practical. Strong systematic view, paying attention to organizational process-based management and being result-oriented are advantageous of using this model. |
| first_indexed | 2024-12-22T07:25:36Z |
| format | Article |
| id | doaj.art-2cb7863989a84a77a72d4342ab4ba737 |
| institution | Directory Open Access Journal |
| issn | 1735-8132 2008-2665 |
| language | fas |
| last_indexed | 2024-12-22T07:25:36Z |
| publishDate | 2012-05-01 |
| publisher | Tehran University of Medical Sciences |
| record_format | Article |
| series | پیاورد سلامت |
| spelling | doaj.art-2cb7863989a84a77a72d4342ab4ba7372022-12-21T18:34:08ZfasTehran University of Medical Sciencesپیاورد سلامت1735-81322008-26652012-05-01617078Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence ModelSakineh Vali Ghazvini0Elham Shah Bahrami1Yasser Nazari2Fardin Moradi3Rooholah Kalhor4 Background and Aim: Organizations have to establish modern management systems to progress and to obtain maturity. One of the techniques which started in Europe in the last two decades and is considered in management area of country during recent years is the model of organizational promotion (EFQM). The purpose of this study was Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence Model. Materials and Methods: This cross-sectional study was conducted in year 2010 in Qazvin Rajai Hospital. Data collection tool, was EFQM organization Excellence Model questionnaire which was completed by all the managers. Validity and reliability of questionnaire was calculated. Results were analyzed using descriptive statistics. Results: Results indicated that this hospital has acquired 99.183 scores out of 500 in enablers factor(88.36 percent of optimum score). Also has gained 183.71 scores out of 500 (36/75 percent of optimum score). Overall, this hospital has obtained 366.7 scores out of 1000 as the total score in the model for performance evaluation in year 2010. Conclusion: Findings indicated that based on Excellence model criteria, this hospital is in a moderate level. Applying this model for Iranian hospitals which often meet serious problems in this area is informative and practical. Strong systematic view, paying attention to organizational process-based management and being result-oriented are advantageous of using this model.http://payavard.tums.ac.ir/article-1-47-en.htmlassessment of performanceorganizational excellence modeleuropean foundation of quality management(efqm)shahid rajaei hospital of qazvin |
| spellingShingle | Sakineh Vali Ghazvini Elham Shah Bahrami Yasser Nazari Fardin Moradi Rooholah Kalhor Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence Model پیاورد سلامت assessment of performance organizational excellence model european foundation of quality management(efqm) shahid rajaei hospital of qazvin |
| title | Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence Model |
| title_full | Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence Model |
| title_fullStr | Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence Model |
| title_full_unstemmed | Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence Model |
| title_short | Performance Evaluation of Rajaei Hospital Based on «EFQM» Organizational Excellence Model |
| title_sort | performance evaluation of rajaei hospital based on efqm organizational excellence model |
| topic | assessment of performance organizational excellence model european foundation of quality management(efqm) shahid rajaei hospital of qazvin |
| url | http://payavard.tums.ac.ir/article-1-47-en.html |
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