Characterising user engagement with mHealth for chronic disease self-management and impact on machine learning performance

Abstract Mobile Health (mHealth) has the potential to be transformative in the management of chronic conditions. Machine learning can leverage self-reported data collected with apps to predict periods of increased health risk, alert users, and signpost interventions. Despite this, mHealth must balan...

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Main Authors: Christopher Duckworth, Bethany Cliffe, Brian Pickering, Ben Ainsworth, Alison Blythin, Adam Kirk, Thomas M. A. Wilkinson, Michael J. Boniface
Format: Article
Language:English
Published: Nature Portfolio 2024-03-01
Series:npj Digital Medicine
Online Access:https://doi.org/10.1038/s41746-024-01063-2
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author Christopher Duckworth
Bethany Cliffe
Brian Pickering
Ben Ainsworth
Alison Blythin
Adam Kirk
Thomas M. A. Wilkinson
Michael J. Boniface
author_facet Christopher Duckworth
Bethany Cliffe
Brian Pickering
Ben Ainsworth
Alison Blythin
Adam Kirk
Thomas M. A. Wilkinson
Michael J. Boniface
author_sort Christopher Duckworth
collection DOAJ
description Abstract Mobile Health (mHealth) has the potential to be transformative in the management of chronic conditions. Machine learning can leverage self-reported data collected with apps to predict periods of increased health risk, alert users, and signpost interventions. Despite this, mHealth must balance the treatment burden of frequent self-reporting and predictive performance and safety. Here we report how user engagement with a widely used and clinically validated mHealth app, myCOPD (designed for the self-management of Chronic Obstructive Pulmonary Disease), directly impacts the performance of a machine learning model predicting an acute worsening of condition (i.e., exacerbations). We classify how users typically engage with myCOPD, finding that 60.3% of users engage frequently, however, less frequent users can show transitional engagement (18.4%), becoming more engaged immediately ( < 21 days) before exacerbating. Machine learning performed better for users who engaged the most, however, this performance decrease can be mostly offset for less frequent users who engage more near exacerbation. We conduct interviews and focus groups with myCOPD users, highlighting digital diaries and disease acuity as key factors for engagement. Users of mHealth can feel overburdened when self-reporting data necessary for predictive modelling and confidence of recognising exacerbations is a significant barrier to accurate self-reported data. We demonstrate that users of mHealth should be encouraged to engage when they notice changes to their condition (rather than clinically defined symptoms) to achieve data that is still predictive for machine learning, while reducing the likelihood of disengagement through desensitisation.
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spelling doaj.art-2cc4bfea8e5c4ed185b3d8c7e9d3c11c2024-03-17T12:39:09ZengNature Portfolionpj Digital Medicine2398-63522024-03-01711910.1038/s41746-024-01063-2Characterising user engagement with mHealth for chronic disease self-management and impact on machine learning performanceChristopher Duckworth0Bethany Cliffe1Brian Pickering2Ben Ainsworth3Alison Blythin4Adam Kirk5Thomas M. A. Wilkinson6Michael J. Boniface7IT Innovation Centre, Digital Health and Biomedical Engineering, School of Engineering, University of SouthamptonSchool of Psychology, Faculty of Environmental and Life Sciences, University of SouthamptonIT Innovation Centre, Digital Health and Biomedical Engineering, School of Engineering, University of SouthamptonSchool of Psychology, Faculty of Environmental and Life Sciences, University of Southamptonmy mHealth Limitedmy mHealth Limitedmy mHealth LimitedIT Innovation Centre, Digital Health and Biomedical Engineering, School of Engineering, University of SouthamptonAbstract Mobile Health (mHealth) has the potential to be transformative in the management of chronic conditions. Machine learning can leverage self-reported data collected with apps to predict periods of increased health risk, alert users, and signpost interventions. Despite this, mHealth must balance the treatment burden of frequent self-reporting and predictive performance and safety. Here we report how user engagement with a widely used and clinically validated mHealth app, myCOPD (designed for the self-management of Chronic Obstructive Pulmonary Disease), directly impacts the performance of a machine learning model predicting an acute worsening of condition (i.e., exacerbations). We classify how users typically engage with myCOPD, finding that 60.3% of users engage frequently, however, less frequent users can show transitional engagement (18.4%), becoming more engaged immediately ( < 21 days) before exacerbating. Machine learning performed better for users who engaged the most, however, this performance decrease can be mostly offset for less frequent users who engage more near exacerbation. We conduct interviews and focus groups with myCOPD users, highlighting digital diaries and disease acuity as key factors for engagement. Users of mHealth can feel overburdened when self-reporting data necessary for predictive modelling and confidence of recognising exacerbations is a significant barrier to accurate self-reported data. We demonstrate that users of mHealth should be encouraged to engage when they notice changes to their condition (rather than clinically defined symptoms) to achieve data that is still predictive for machine learning, while reducing the likelihood of disengagement through desensitisation.https://doi.org/10.1038/s41746-024-01063-2
spellingShingle Christopher Duckworth
Bethany Cliffe
Brian Pickering
Ben Ainsworth
Alison Blythin
Adam Kirk
Thomas M. A. Wilkinson
Michael J. Boniface
Characterising user engagement with mHealth for chronic disease self-management and impact on machine learning performance
npj Digital Medicine
title Characterising user engagement with mHealth for chronic disease self-management and impact on machine learning performance
title_full Characterising user engagement with mHealth for chronic disease self-management and impact on machine learning performance
title_fullStr Characterising user engagement with mHealth for chronic disease self-management and impact on machine learning performance
title_full_unstemmed Characterising user engagement with mHealth for chronic disease self-management and impact on machine learning performance
title_short Characterising user engagement with mHealth for chronic disease self-management and impact on machine learning performance
title_sort characterising user engagement with mhealth for chronic disease self management and impact on machine learning performance
url https://doi.org/10.1038/s41746-024-01063-2
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