Evaluation of Service-Oriented Nursing Supervisor Strategy Based on Data Envelopment Analysis (DEA)
Background: This study introduced a service-oriented nursing supervisor strategy to increase the performance efficiency of different hospital wards. The efficiency of this strategy in 12 wards under the supervision of 12 supervisors was evaluated using Data Envelopment Analysis (DEA). Materials a...
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| Format: | Article |
| Language: | English |
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ACHSM
2022-04-01
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| Series: | Asia Pacific Journal of Health Management |
| Subjects: | |
| Online Access: | https://journal.achsm.org.au/index.php/achsm/article/view/1061 |
| _version_ | 1819209755697086464 |
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| author | Farhad Hamzehzadeh Fateme Mirzaee Alireza Jalali Bahareh Ahmadinejad Hoshang Shahmoradi Anis Navand |
| author_facet | Farhad Hamzehzadeh Fateme Mirzaee Alireza Jalali Bahareh Ahmadinejad Hoshang Shahmoradi Anis Navand |
| author_sort | Farhad Hamzehzadeh |
| collection | DOAJ |
| description |
Background: This study introduced a service-oriented nursing supervisor strategy to increase the performance efficiency of different hospital wards. The efficiency of this strategy in 12 wards under the supervision of 12 supervisors was evaluated using Data Envelopment Analysis (DEA).
Materials and Methods: The efficiency of the service-oriented nursing supervisor strategy was evaluated using DEA. This study aims to evaluate the relative efficiency of hospital wards before and after implementing the service-oriented nursing supervisor strategy at Milad hospital. Data were evaluated using two basic models of data envelopment analysis technique, i.e., CCR and BCC output-oriented methods. Then, the relative performance efficiencies of 12 wards in 2 periods, including the first half of 2020 (before service-oriented nursing supervisor strategy) and the second half of 2020 (after service-oriented nursing supervisor strategy) were analyzed. Finally, efficient wards were ranked using the Anderson-Peterson method based on the results.
Results: According to the CCR output-oriented method, after implementing service-oriented nursing supervisor strategy, Urology, Gastroenterology, and Neurosurgery wards, as well as ENT, had the highest and lowest efficiency rates, respectively. Based on the BCC output-oriented method, Urology, Renal Transplant, Neurosurgery, and Gynecology wards had the highest efficiency in performance, while ENT had the lowest efficiency.
Conclusion: In conclusion, the findings of this study offer a service-oriented nursing supervisor strategy that improves the efficiency of different wards of the hospital.
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| first_indexed | 2024-12-23T06:00:20Z |
| format | Article |
| id | doaj.art-2ce3a34c92d94c0da9093fbeac7484a3 |
| institution | Directory Open Access Journal |
| issn | 1833-3818 2204-3136 |
| language | English |
| last_indexed | 2024-12-23T06:00:20Z |
| publishDate | 2022-04-01 |
| publisher | ACHSM |
| record_format | Article |
| series | Asia Pacific Journal of Health Management |
| spelling | doaj.art-2ce3a34c92d94c0da9093fbeac7484a32022-12-21T17:57:42ZengACHSMAsia Pacific Journal of Health Management1833-38182204-31362022-04-0117110.24083/apjhm.v17i1.1061Evaluation of Service-Oriented Nursing Supervisor Strategy Based on Data Envelopment Analysis (DEA)Farhad Hamzehzadeh0Fateme Mirzaee1Alireza Jalali2Bahareh Ahmadinejad3Hoshang Shahmoradi4Anis Navand5Health Systems Engineering Research Center, Milad hospital, Tehran, IranHealth Systems Engineering Research Center, Milad hospital, Tehran, Iran.Health Systems Engineering Research Center, Milad hospital, Tehran, IranHealth Systems Engineering Research Center, Milad hospital, Tehran, IranHealth Systems Engineering Research Center, Milad hospital, Tehran, IranHealth Systems Engineering Research Center, Milad hospital, Tehran, Iran Background: This study introduced a service-oriented nursing supervisor strategy to increase the performance efficiency of different hospital wards. The efficiency of this strategy in 12 wards under the supervision of 12 supervisors was evaluated using Data Envelopment Analysis (DEA). Materials and Methods: The efficiency of the service-oriented nursing supervisor strategy was evaluated using DEA. This study aims to evaluate the relative efficiency of hospital wards before and after implementing the service-oriented nursing supervisor strategy at Milad hospital. Data were evaluated using two basic models of data envelopment analysis technique, i.e., CCR and BCC output-oriented methods. Then, the relative performance efficiencies of 12 wards in 2 periods, including the first half of 2020 (before service-oriented nursing supervisor strategy) and the second half of 2020 (after service-oriented nursing supervisor strategy) were analyzed. Finally, efficient wards were ranked using the Anderson-Peterson method based on the results. Results: According to the CCR output-oriented method, after implementing service-oriented nursing supervisor strategy, Urology, Gastroenterology, and Neurosurgery wards, as well as ENT, had the highest and lowest efficiency rates, respectively. Based on the BCC output-oriented method, Urology, Renal Transplant, Neurosurgery, and Gynecology wards had the highest efficiency in performance, while ENT had the lowest efficiency. Conclusion: In conclusion, the findings of this study offer a service-oriented nursing supervisor strategy that improves the efficiency of different wards of the hospital. https://journal.achsm.org.au/index.php/achsm/article/view/1061Supervisor, DEA, Nurse, Hospital, Efficiency, strategy |
| spellingShingle | Farhad Hamzehzadeh Fateme Mirzaee Alireza Jalali Bahareh Ahmadinejad Hoshang Shahmoradi Anis Navand Evaluation of Service-Oriented Nursing Supervisor Strategy Based on Data Envelopment Analysis (DEA) Asia Pacific Journal of Health Management Supervisor, DEA, Nurse, Hospital, Efficiency, strategy |
| title | Evaluation of Service-Oriented Nursing Supervisor Strategy Based on Data Envelopment Analysis (DEA) |
| title_full | Evaluation of Service-Oriented Nursing Supervisor Strategy Based on Data Envelopment Analysis (DEA) |
| title_fullStr | Evaluation of Service-Oriented Nursing Supervisor Strategy Based on Data Envelopment Analysis (DEA) |
| title_full_unstemmed | Evaluation of Service-Oriented Nursing Supervisor Strategy Based on Data Envelopment Analysis (DEA) |
| title_short | Evaluation of Service-Oriented Nursing Supervisor Strategy Based on Data Envelopment Analysis (DEA) |
| title_sort | evaluation of service oriented nursing supervisor strategy based on data envelopment analysis dea |
| topic | Supervisor, DEA, Nurse, Hospital, Efficiency, strategy |
| url | https://journal.achsm.org.au/index.php/achsm/article/view/1061 |
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