Communication difficulties and strategies used by the nurses and their team in caring for the hearing impaired
ABSTRACT Objectives: To identify communication difficulties faced by the nursing staff and to learn the strategies developed for non-oral communication. Methods: This is a descriptive, exploratory, level I study with a quantitative approach. The sample group comprised 37 registered nurses and 63 l...
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| Format: | Article |
| Language: | English |
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Instituto Israelita de Ensino e Pesquisa Albert Einstein
2010-03-01
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| Series: | Einstein (São Paulo) |
| Subjects: | |
| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-45082010000100080&tlng=en |
| _version_ | 1818731961530712064 |
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| author | Fernanda da Rocha Britto Maria Mercedes Fernandez Samperiz |
| author_facet | Fernanda da Rocha Britto Maria Mercedes Fernandez Samperiz |
| author_sort | Fernanda da Rocha Britto |
| collection | DOAJ |
| description | ABSTRACT Objectives: To identify communication difficulties faced by the nursing staff and to learn the strategies developed for non-oral communication. Methods: This is a descriptive, exploratory, level I study with a quantitative approach. The sample group comprised 37 registered nurses and 63 licensed practical nurses of a private hospital who, after undergoing the ethical-legal procedures, answered a questionnaire to identify difficulties faced and strategies used in the care for hearing-impaired patients. Results: Difficulty in explaining matters of interest to the patient was reported by 66% of professionals; and 32% reported difficulties in understanding patients in their way of communicate. The strategy adopted by 100% of respondents was mimicry, followed by lip reading, used by 94% of respondents; help from a person accompanying the patient was used by 65%, and written communication by 42% of respondents. Only 1% used communication via the Brazilian Sign Language (LIBRAS). Conclusions: The difficulties found and the strategies adopted by the nursing staff in communicating with hearing-impaired patients justify the need to train these professionals to deliver a more humanized care, developing a more inclusive society for those with special needs. |
| first_indexed | 2024-12-17T23:26:00Z |
| format | Article |
| id | doaj.art-2ce4aa7c73a64518a3bc4d080d8f7cdc |
| institution | Directory Open Access Journal |
| issn | 2317-6385 |
| language | English |
| last_indexed | 2024-12-17T23:26:00Z |
| publishDate | 2010-03-01 |
| publisher | Instituto Israelita de Ensino e Pesquisa Albert Einstein |
| record_format | Article |
| series | Einstein (São Paulo) |
| spelling | doaj.art-2ce4aa7c73a64518a3bc4d080d8f7cdc2022-12-21T21:28:46ZengInstituto Israelita de Ensino e Pesquisa Albert EinsteinEinstein (São Paulo)2317-63852010-03-0181808510.1590/s1679-45082010ao1339Communication difficulties and strategies used by the nurses and their team in caring for the hearing impairedFernanda da Rocha BrittoMaria Mercedes Fernandez SamperizABSTRACT Objectives: To identify communication difficulties faced by the nursing staff and to learn the strategies developed for non-oral communication. Methods: This is a descriptive, exploratory, level I study with a quantitative approach. The sample group comprised 37 registered nurses and 63 licensed practical nurses of a private hospital who, after undergoing the ethical-legal procedures, answered a questionnaire to identify difficulties faced and strategies used in the care for hearing-impaired patients. Results: Difficulty in explaining matters of interest to the patient was reported by 66% of professionals; and 32% reported difficulties in understanding patients in their way of communicate. The strategy adopted by 100% of respondents was mimicry, followed by lip reading, used by 94% of respondents; help from a person accompanying the patient was used by 65%, and written communication by 42% of respondents. Only 1% used communication via the Brazilian Sign Language (LIBRAS). Conclusions: The difficulties found and the strategies adopted by the nursing staff in communicating with hearing-impaired patients justify the need to train these professionals to deliver a more humanized care, developing a more inclusive society for those with special needs.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-45082010000100080&tlng=enHearing impaired personsNonverbal communicationNonverbal communication/nursingNonverbal communication/educationNursing, team/methodsNursing, team/educationHumanization of assistanceProblem solvingSign languageDeafness |
| spellingShingle | Fernanda da Rocha Britto Maria Mercedes Fernandez Samperiz Communication difficulties and strategies used by the nurses and their team in caring for the hearing impaired Einstein (São Paulo) Hearing impaired persons Nonverbal communication Nonverbal communication/nursing Nonverbal communication/education Nursing, team/methods Nursing, team/education Humanization of assistance Problem solving Sign language Deafness |
| title | Communication difficulties and strategies used by the nurses and their team in caring for the hearing impaired |
| title_full | Communication difficulties and strategies used by the nurses and their team in caring for the hearing impaired |
| title_fullStr | Communication difficulties and strategies used by the nurses and their team in caring for the hearing impaired |
| title_full_unstemmed | Communication difficulties and strategies used by the nurses and their team in caring for the hearing impaired |
| title_short | Communication difficulties and strategies used by the nurses and their team in caring for the hearing impaired |
| title_sort | communication difficulties and strategies used by the nurses and their team in caring for the hearing impaired |
| topic | Hearing impaired persons Nonverbal communication Nonverbal communication/nursing Nonverbal communication/education Nursing, team/methods Nursing, team/education Humanization of assistance Problem solving Sign language Deafness |
| url | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-45082010000100080&tlng=en |
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