Assessment and Comparison of Hospital Information Systems in Isfahan Hospitals based on the Adjusted DeLone and McLean Model

Introduction: Hospital Information Systems (HISs) have positive effects on patients' treatment process and organizational function. Therefore, it is necessary to evaluate the quality of services provided by such systems. The aim of this study was to assess and compare HISs in Isfahan hospitals...

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Main Authors: Sakeineh Saghaeiannejad Isfahani, Saeed Saeedbakhsh, Maryam Jahanbakhsh, Mahboobeh Habibi
Format: Article
Language:fas
Published: Vesnu Publications 2011-12-01
Series:مدیریت اطلاعات سلامت
Online Access:http://him.mui.ac.ir/index.php/him/article/view/415
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author Sakeineh Saghaeiannejad Isfahani
Saeed Saeedbakhsh
Maryam Jahanbakhsh
Mahboobeh Habibi
author_facet Sakeineh Saghaeiannejad Isfahani
Saeed Saeedbakhsh
Maryam Jahanbakhsh
Mahboobeh Habibi
author_sort Sakeineh Saghaeiannejad Isfahani
collection DOAJ
description Introduction: Hospital Information Systems (HISs) have positive effects on patients' treatment process and organizational function. Therefore, it is necessary to evaluate the quality of services provided by such systems. The aim of this study was to assess and compare HISs in Isfahan hospitals based on the DeLone and McLean Model adjusted. Methods: This was an applied, analytical-descriptive study performed in public and private hospitals of Isfahan in 2010. Research population consisted of system users and designers and authorities of hospital information technology, directors and managers of official and clinical departments equipped by such systems. While users were selected by random sampling (n = 300), census method was used for the other two groups (n = 212). Data was collected using a questionnaire designed by the researcher based on three criteria (system quality, information quality and user satisfaction). It was adjusted to DeLone and McLean model. Content validity of the questionnaire was verified by faculty members as well as computer science specialists. The reliability of the questionnaire was estimated by Cronbach's alpha coefficient and data was analyzed by SPPS. Results: According to our findings, mean scores of system quality, information quality and satisfaction were significantly different between various kinds of HISs, as well as between different hospitals (P < 0.05). Total mean scores of system quality, information quality and satisfaction for all HISs were 58.6, 60.8 and 61.2, respectively. Conclusion: According to the results of this research, the criteria of HISs have been implemented in a rather optimum condition. Thus in order to reach desirable conditions, it is necessary to pay particular attention to factors improving system quality, information quality, type of specialty in a hospital, and users' expectations and specialty when designing HISs. Keywords: Technology Assessment; Hospitals; Software; Hospital Information System; DeLone and McLean Model.
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spelling doaj.art-2ce714ab18c84ccd82bb61db197583c22022-12-21T23:36:55ZfasVesnu Publicationsمدیریت اطلاعات سلامت1735-78531735-98132011-12-0185266Assessment and Comparison of Hospital Information Systems in Isfahan Hospitals based on the Adjusted DeLone and McLean ModelSakeineh Saghaeiannejad Isfahani0Saeed Saeedbakhsh1Maryam Jahanbakhsh2Mahboobeh Habibi3Lecturer, Medical Records, Health Management and Economy Research Center, Isfahan University of Medical Sciences, And PhD Student, Educational Planning, Isfahan University, Isfahan, IranLecturer, Computer Software, Isfahan University of Medical Sciences, Isfahan, Iran.Lecturer, Medical Records, Isfahan University of Medical Sciences, Isfahan, Iran.MSc Student, Student Research Committee, Medical Records, Isfahan University of Medical Sciences, Isfahan, Iran.Introduction: Hospital Information Systems (HISs) have positive effects on patients' treatment process and organizational function. Therefore, it is necessary to evaluate the quality of services provided by such systems. The aim of this study was to assess and compare HISs in Isfahan hospitals based on the DeLone and McLean Model adjusted. Methods: This was an applied, analytical-descriptive study performed in public and private hospitals of Isfahan in 2010. Research population consisted of system users and designers and authorities of hospital information technology, directors and managers of official and clinical departments equipped by such systems. While users were selected by random sampling (n = 300), census method was used for the other two groups (n = 212). Data was collected using a questionnaire designed by the researcher based on three criteria (system quality, information quality and user satisfaction). It was adjusted to DeLone and McLean model. Content validity of the questionnaire was verified by faculty members as well as computer science specialists. The reliability of the questionnaire was estimated by Cronbach's alpha coefficient and data was analyzed by SPPS. Results: According to our findings, mean scores of system quality, information quality and satisfaction were significantly different between various kinds of HISs, as well as between different hospitals (P < 0.05). Total mean scores of system quality, information quality and satisfaction for all HISs were 58.6, 60.8 and 61.2, respectively. Conclusion: According to the results of this research, the criteria of HISs have been implemented in a rather optimum condition. Thus in order to reach desirable conditions, it is necessary to pay particular attention to factors improving system quality, information quality, type of specialty in a hospital, and users' expectations and specialty when designing HISs. Keywords: Technology Assessment; Hospitals; Software; Hospital Information System; DeLone and McLean Model.http://him.mui.ac.ir/index.php/him/article/view/415
spellingShingle Sakeineh Saghaeiannejad Isfahani
Saeed Saeedbakhsh
Maryam Jahanbakhsh
Mahboobeh Habibi
Assessment and Comparison of Hospital Information Systems in Isfahan Hospitals based on the Adjusted DeLone and McLean Model
مدیریت اطلاعات سلامت
title Assessment and Comparison of Hospital Information Systems in Isfahan Hospitals based on the Adjusted DeLone and McLean Model
title_full Assessment and Comparison of Hospital Information Systems in Isfahan Hospitals based on the Adjusted DeLone and McLean Model
title_fullStr Assessment and Comparison of Hospital Information Systems in Isfahan Hospitals based on the Adjusted DeLone and McLean Model
title_full_unstemmed Assessment and Comparison of Hospital Information Systems in Isfahan Hospitals based on the Adjusted DeLone and McLean Model
title_short Assessment and Comparison of Hospital Information Systems in Isfahan Hospitals based on the Adjusted DeLone and McLean Model
title_sort assessment and comparison of hospital information systems in isfahan hospitals based on the adjusted delone and mclean model
url http://him.mui.ac.ir/index.php/him/article/view/415
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