Policy Recommendation for Telemedicine Services after Covid-19 Pandemic

During Coronavirus Disease 2019 (COVID-19) pandemic, the use of telemedicine services in Indonesia rose. Telemedicine service policies were released as an emergency condition during the pandemic. Meanwhile, the post-pandemic policies on telemedicine have never been formulated. This study aimed to co...

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Main Authors: Tiyas Budiyanti Rani, Suryawati Chriswardani, Murni Murni, Hanifah Matsna
Format: Article
Language:English
Published: EDP Sciences 2022-01-01
Series:BIO Web of Conferences
Online Access:https://www.bio-conferences.org/articles/bioconf/pdf/2022/13/bioconf_icophtcd2022_00019.pdf
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author Tiyas Budiyanti Rani
Suryawati Chriswardani
Murni Murni
Hanifah Matsna
author_facet Tiyas Budiyanti Rani
Suryawati Chriswardani
Murni Murni
Hanifah Matsna
author_sort Tiyas Budiyanti Rani
collection DOAJ
description During Coronavirus Disease 2019 (COVID-19) pandemic, the use of telemedicine services in Indonesia rose. Telemedicine service policies were released as an emergency condition during the pandemic. Meanwhile, the post-pandemic policies on telemedicine have never been formulated. This study aimed to construct the policy recommendation related to telemedicine services in Indonesia in the COVID-19 post-pandemic. The policy recommendations were developed after an initial analysis of user needs. The respondents were 102 telemedicine users who were over 18 years old. Results showed that most telemedicine users (61%) were worried about misdiagnosis, and others (52.9%) were worried about data security and confidentiality. The conceptual policy recommendation was developed based on the situation analysis. Multi-stakeholder cooperation across institutions such as the Indonesian Ministry of Health, the Ministry of Information Technology, the Food and Drug Administration, the Association of Health Service Facilities, professional organizations, and telemedicine startups. Such cooperation may harmonize the implementation of policies.
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spelling doaj.art-2df1204c4fb7419b9adcc724186f27d12022-12-22T04:18:35ZengEDP SciencesBIO Web of Conferences2117-44582022-01-01540001910.1051/bioconf/20225400019bioconf_icophtcd2022_00019Policy Recommendation for Telemedicine Services after Covid-19 PandemicTiyas Budiyanti Rani0Suryawati Chriswardani1Murni Murni2Hanifah Matsna3Health Policy and Administration, Faculty of Public Health, Universitas DiponegoroHealth Policy and Administration, Faculty of Public Health, Universitas DiponegoroDepartment of Health Office TemanggungDepartment of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah MadaDuring Coronavirus Disease 2019 (COVID-19) pandemic, the use of telemedicine services in Indonesia rose. Telemedicine service policies were released as an emergency condition during the pandemic. Meanwhile, the post-pandemic policies on telemedicine have never been formulated. This study aimed to construct the policy recommendation related to telemedicine services in Indonesia in the COVID-19 post-pandemic. The policy recommendations were developed after an initial analysis of user needs. The respondents were 102 telemedicine users who were over 18 years old. Results showed that most telemedicine users (61%) were worried about misdiagnosis, and others (52.9%) were worried about data security and confidentiality. The conceptual policy recommendation was developed based on the situation analysis. Multi-stakeholder cooperation across institutions such as the Indonesian Ministry of Health, the Ministry of Information Technology, the Food and Drug Administration, the Association of Health Service Facilities, professional organizations, and telemedicine startups. Such cooperation may harmonize the implementation of policies.https://www.bio-conferences.org/articles/bioconf/pdf/2022/13/bioconf_icophtcd2022_00019.pdf
spellingShingle Tiyas Budiyanti Rani
Suryawati Chriswardani
Murni Murni
Hanifah Matsna
Policy Recommendation for Telemedicine Services after Covid-19 Pandemic
BIO Web of Conferences
title Policy Recommendation for Telemedicine Services after Covid-19 Pandemic
title_full Policy Recommendation for Telemedicine Services after Covid-19 Pandemic
title_fullStr Policy Recommendation for Telemedicine Services after Covid-19 Pandemic
title_full_unstemmed Policy Recommendation for Telemedicine Services after Covid-19 Pandemic
title_short Policy Recommendation for Telemedicine Services after Covid-19 Pandemic
title_sort policy recommendation for telemedicine services after covid 19 pandemic
url https://www.bio-conferences.org/articles/bioconf/pdf/2022/13/bioconf_icophtcd2022_00019.pdf
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