Focus on Opportunities or Limitations? Their Effects on Older Workers’ Conflict Management

Socioemotional selectivity theory (SST) stresses that future time perspective (FTP) affects one’s goals and behaviors. In the work context, older workers’ occupational future time perspective (OFTP) also impacts their work-related behaviors. Two studies investigate whether the two components of OFTP...

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Main Authors: Dannii Y. Yeung, Alvin K.-K. Ho
Format: Article
Language:English
Published: Frontiers Media S.A. 2020-11-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2020.571874/full
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author Dannii Y. Yeung
Alvin K.-K. Ho
author_facet Dannii Y. Yeung
Alvin K.-K. Ho
author_sort Dannii Y. Yeung
collection DOAJ
description Socioemotional selectivity theory (SST) stresses that future time perspective (FTP) affects one’s goals and behaviors. In the work context, older workers’ occupational future time perspective (OFTP) also impacts their work-related behaviors. Two studies investigate whether the two components of OFTP, namely, focus on opportunities and on limitations, could account for the age differences in the use of conflict strategies at work. Study 1 comprises 416 Hong Kong Chinese workers aged between 20 and 68 years who completed an online questionnaire measuring their OFTP and habitual use of five conflict management strategies (integrating, compromising, obliging, avoiding, and dominating). In Study 2, 268 managerial employees and professionals were asked to recall a real-life workplace conflict that happened in the past six months and their use of the five conflict strategies in this incident. The results of Study 1 showed a negative indirect effect of age on all five conflict strategies through focus on opportunities, whereas a positive indirect effect of age was observed on obliging, avoiding and dominating strategies through focus on limitations. These age-related patterns are largely replicated in Study 2. These findings suggest that aging workers’ increased perception of limitations make them utilize less constructive strategies when facing conflict at work.
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spelling doaj.art-2e06c5f87497471f986e8833b2efa3b62022-12-21T19:51:31ZengFrontiers Media S.A.Frontiers in Psychology1664-10782020-11-011110.3389/fpsyg.2020.571874571874Focus on Opportunities or Limitations? Their Effects on Older Workers’ Conflict ManagementDannii Y. YeungAlvin K.-K. HoSocioemotional selectivity theory (SST) stresses that future time perspective (FTP) affects one’s goals and behaviors. In the work context, older workers’ occupational future time perspective (OFTP) also impacts their work-related behaviors. Two studies investigate whether the two components of OFTP, namely, focus on opportunities and on limitations, could account for the age differences in the use of conflict strategies at work. Study 1 comprises 416 Hong Kong Chinese workers aged between 20 and 68 years who completed an online questionnaire measuring their OFTP and habitual use of five conflict management strategies (integrating, compromising, obliging, avoiding, and dominating). In Study 2, 268 managerial employees and professionals were asked to recall a real-life workplace conflict that happened in the past six months and their use of the five conflict strategies in this incident. The results of Study 1 showed a negative indirect effect of age on all five conflict strategies through focus on opportunities, whereas a positive indirect effect of age was observed on obliging, avoiding and dominating strategies through focus on limitations. These age-related patterns are largely replicated in Study 2. These findings suggest that aging workers’ increased perception of limitations make them utilize less constructive strategies when facing conflict at work.https://www.frontiersin.org/articles/10.3389/fpsyg.2020.571874/fullconflict managementage differencesoccupational future time perspectivefocus on limitationsfocus on opportunities
spellingShingle Dannii Y. Yeung
Alvin K.-K. Ho
Focus on Opportunities or Limitations? Their Effects on Older Workers’ Conflict Management
Frontiers in Psychology
conflict management
age differences
occupational future time perspective
focus on limitations
focus on opportunities
title Focus on Opportunities or Limitations? Their Effects on Older Workers’ Conflict Management
title_full Focus on Opportunities or Limitations? Their Effects on Older Workers’ Conflict Management
title_fullStr Focus on Opportunities or Limitations? Their Effects on Older Workers’ Conflict Management
title_full_unstemmed Focus on Opportunities or Limitations? Their Effects on Older Workers’ Conflict Management
title_short Focus on Opportunities or Limitations? Their Effects on Older Workers’ Conflict Management
title_sort focus on opportunities or limitations their effects on older workers conflict management
topic conflict management
age differences
occupational future time perspective
focus on limitations
focus on opportunities
url https://www.frontiersin.org/articles/10.3389/fpsyg.2020.571874/full
work_keys_str_mv AT danniiyyeung focusonopportunitiesorlimitationstheireffectsonolderworkersconflictmanagement
AT alvinkkho focusonopportunitiesorlimitationstheireffectsonolderworkersconflictmanagement