ACCOUNTING FOR USERS' INFLATED ASSESSMENTS OF ONLINE CATALOG SEARCH PERFORMANCE AND USEFULNESS: AN EXPERIMENTAL STUDY
User-oriented approaches to information retrieval (IR) system performance evaluation assign a major role to user satisfaction with search results and overall system performance. Expressed satisfaction with search results is often used as a measure of utility. Many research studies indicate that user...
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| Format: | Article |
| Language: | English |
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University of Borås
2001-01-01
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| Series: | Information Research: An International Electronic Journal |
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| Online Access: | http://informationr.net/ir/6-2/paper101.html |