Examining Factors Influencing Consumers Intention and Usage of Digital Banking: Evidence from Indonesian Digital Banking Customers

Examining Factors Influencing Consumers Intention and Usage of Digital Banking: Evidence from Indonesian Digital Banking Customers

This paper aims to analyze important factors influencing the intention and use of digital banking as perceived by consumers of the Indonesia commercial bank. This paper adopts variables in the unified theory of acceptance and use of technology 2 (UTAUT 2). The data was collected by distributing ques...

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Bibliographic Details
Main Authors: Rila Anggraeni, Raditha Hapsari, Noor Awanis Muslim
Format: Article
Language:English
Published: University of Brawijaya 2021-04-01
Series:APMBA (Asia Pacific Management and Business Application)
Subjects:
digital banking
utaut2
behavior intention
use behavior
technology acceptance
indonesia
Online Access:https://apmba.ub.ac.id/index.php/apmba/article/view/396

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