REVIEW OF TOTAL QUALITY MANAGEMENT CONCEPT
The definition of TQM continues to be a debated issue to organizational management. Not only is there an absence of a uniform definition but also there is no prescriptive standard outlining TQM concepts. This supports an argument that TQM is not merely a tool or method that is ready for use, but the...
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| Format: | Article |
| Language: | English |
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Petra Christian University
1999-01-01
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| Series: | Jurnal Teknik Industri |
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| Online Access: | http://puslit2.petra.ac.id/ejournal/index.php/ind/article/view/15977 |