Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic

The COVID-19 pandemic has severely affected the world’s manufacturing industry, particularly in terms of the continued increase in logistics costs that has led to an increase in business operating costs. This study proposes a two-stage model for evaluating the most appropriate outsourcing logistics...

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Main Authors: Cheng-An Tsai, Tien-Hwa Ho, Jyh-Shyan Lin, Chien-Chih Tu, Che-Wei Chang
Format: Article
Language:English
Published: MDPI AG 2021-09-01
Series:Logistics
Subjects:
Online Access:https://www.mdpi.com/2305-6290/5/3/64
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author Cheng-An Tsai
Tien-Hwa Ho
Jyh-Shyan Lin
Chien-Chih Tu
Che-Wei Chang
author_facet Cheng-An Tsai
Tien-Hwa Ho
Jyh-Shyan Lin
Chien-Chih Tu
Che-Wei Chang
author_sort Cheng-An Tsai
collection DOAJ
description The COVID-19 pandemic has severely affected the world’s manufacturing industry, particularly in terms of the continued increase in logistics costs that has led to an increase in business operating costs. This study proposes a two-stage model for evaluating the most appropriate outsourcing logistics companies for a manufacturing factory. In the first stage, a modified Delphi method was used to recruit experienced experts to determine criteria for evaluating outsourcing logistics vendors and establish a hierarchical structure. In the second stage, the analytic hierarchy process (AHP) was used to evaluate suitable logistics companies based on the hierarchical structure. Finally, a case study was conducted to demonstrate the suitability of the two-stage model for evaluating outsourcing logistics companies for reducing logistics costs while maintaining service quality. The proposed model can be used as a basis for evaluating outsourcing logistics companies.
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spelling doaj.art-2edadf5400b74ff082e6f8b24c8aaf572023-11-22T13:57:20ZengMDPI AGLogistics2305-62902021-09-01536410.3390/logistics5030064Model for Evaluating Outsourcing Logistics Companies in the COVID-19 PandemicCheng-An Tsai0Tien-Hwa Ho1Jyh-Shyan Lin2Chien-Chih Tu3Che-Wei Chang4Department of Business Administration, Shih Chien University, Taipei 104336, TaiwanDepartment of Information Management, Yuanpei University of Medical Technology, Yuanpei St., Xiangshan District, Hsinchu City 30015, TaiwanDepartment of Information Management, Yuanpei University of Medical Technology, Yuanpei St., Xiangshan District, Hsinchu City 30015, TaiwanDepartment of Information Management, Yuanpei University of Medical Technology, Yuanpei St., Xiangshan District, Hsinchu City 30015, TaiwanDepartment of Recreational & Graduate, Institute of Recreational Sport Management, National Taiwan University of Sport, Taichung City 404401, TaiwanThe COVID-19 pandemic has severely affected the world’s manufacturing industry, particularly in terms of the continued increase in logistics costs that has led to an increase in business operating costs. This study proposes a two-stage model for evaluating the most appropriate outsourcing logistics companies for a manufacturing factory. In the first stage, a modified Delphi method was used to recruit experienced experts to determine criteria for evaluating outsourcing logistics vendors and establish a hierarchical structure. In the second stage, the analytic hierarchy process (AHP) was used to evaluate suitable logistics companies based on the hierarchical structure. Finally, a case study was conducted to demonstrate the suitability of the two-stage model for evaluating outsourcing logistics companies for reducing logistics costs while maintaining service quality. The proposed model can be used as a basis for evaluating outsourcing logistics companies.https://www.mdpi.com/2305-6290/5/3/64logisticsoutsourcingDelphi methodanalytic hierarchy processCOVID-19 pandemic
spellingShingle Cheng-An Tsai
Tien-Hwa Ho
Jyh-Shyan Lin
Chien-Chih Tu
Che-Wei Chang
Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic
Logistics
logistics
outsourcing
Delphi method
analytic hierarchy process
COVID-19 pandemic
title Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic
title_full Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic
title_fullStr Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic
title_full_unstemmed Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic
title_short Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic
title_sort model for evaluating outsourcing logistics companies in the covid 19 pandemic
topic logistics
outsourcing
Delphi method
analytic hierarchy process
COVID-19 pandemic
url https://www.mdpi.com/2305-6290/5/3/64
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