Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?

Human resources have nowadays been recognized as one of the most important key competitive advantages of organizations. Human resources management deals with the recruitment, selection and training of the best candidates for a particular job position. Although training has significant influence on t...

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Main Authors: Natalija Simic, Marjana Merkac
Format: Article
Language:English
Published: University of Primorska 2013-09-01
Series:Managing Global Transitions
Subjects:
Online Access:http://www.fm-kp.si/zalozba/ISSN/1581-6311/11_283-299.pdf
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author Natalija Simic
Marjana Merkac
author_facet Natalija Simic
Marjana Merkac
author_sort Natalija Simic
collection DOAJ
description Human resources have nowadays been recognized as one of the most important key competitive advantages of organizations. Human resources management deals with the recruitment, selection and training of the best candidates for a particular job position. Although training has significant influence on the performance of employees, recruitment and selection still remain the crucial steps. The goal of the paper is to explore if special characteristics of candidates for employment in the banking industry could be used for predicting their future success at work. Real-life data from a Croatian bank’s employee database are used for analysis, with the total sample of 1659 candidates tested for the purpose of employment. Results of the multiple regression analysis indicate that the following characteristics are important at forecasting an employee’s success at work in the banking sector: cognitive ability, reasoning, dominance, social boldness, sensitivity, openness to change, warmth, and emotional stability. Therefore, as the best practice for recruitment, the use of the Profile of a Quality Candidate in Banking is proposed.
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spelling doaj.art-2ef961e678974985b99b60764a01e40e2022-12-21T18:43:01ZengUniversity of PrimorskaManaging Global Transitions1581-63111854-69352013-09-01113283299Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?Natalija Simic0Marjana Merkac1Siemens, CroatiaFaculty of Business and Commercial Sciences, SloveniaHuman resources have nowadays been recognized as one of the most important key competitive advantages of organizations. Human resources management deals with the recruitment, selection and training of the best candidates for a particular job position. Although training has significant influence on the performance of employees, recruitment and selection still remain the crucial steps. The goal of the paper is to explore if special characteristics of candidates for employment in the banking industry could be used for predicting their future success at work. Real-life data from a Croatian bank’s employee database are used for analysis, with the total sample of 1659 candidates tested for the purpose of employment. Results of the multiple regression analysis indicate that the following characteristics are important at forecasting an employee’s success at work in the banking sector: cognitive ability, reasoning, dominance, social boldness, sensitivity, openness to change, warmth, and emotional stability. Therefore, as the best practice for recruitment, the use of the Profile of a Quality Candidate in Banking is proposed.http://www.fm-kp.si/zalozba/ISSN/1581-6311/11_283-299.pdf recruitmentpsychology testingdata miningcognitive ability testspersonality traits tests
spellingShingle Natalija Simic
Marjana Merkac
Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?
Managing Global Transitions
recruitment
psychology testing
data mining
cognitive ability tests
personality traits tests
title Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?
title_full Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?
title_fullStr Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?
title_full_unstemmed Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?
title_short Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?
title_sort forecasting employees success at work in banking could psychological testing be used as the crystal ball
topic recruitment
psychology testing
data mining
cognitive ability tests
personality traits tests
url http://www.fm-kp.si/zalozba/ISSN/1581-6311/11_283-299.pdf
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