Does Foodservice Employees’ Burnout Influence Their In-role and Extra-role Food Safety Behaviors? A Structural Modeling Approach

Over the past decade, a number of previous studies have found a gap between employees’ food safety knowledge and their food safety behavior. Thus, it is valuable to examine motivators (or demotivators) of employees’ food safety behavior from a psychological perspective. The objective of this study i...

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Main Author: Jihee Choi
Format: Article
Language:English
Published: Elsevier 2024-01-01
Series:Journal of Food Protection
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S0362028X23068849
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author Jihee Choi
author_facet Jihee Choi
author_sort Jihee Choi
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description Over the past decade, a number of previous studies have found a gap between employees’ food safety knowledge and their food safety behavior. Thus, it is valuable to examine motivators (or demotivators) of employees’ food safety behavior from a psychological perspective. The objective of this study is to investigate the relationships among employees’ burnout, job commitment, and food safety behaviors (in-role and extra-role). A total of 267 nonmanagerial restaurant employees participated in this study. The data were analyzed using structural equation modeling (SEM). Findings reveal that colleague-related burnout and work-related burnout negatively affect employee job commitment. In addition, employee job commitment is a major predictor of in-role and extra-role food safety behaviors. The findings shed light on the effect of different types of burnout on food safety behaviors, which in turn have significant implications for managers in the foodservice industry.
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spelling doaj.art-2f21dc0a79a945548c6c7699858dfbb72024-01-20T04:44:16ZengElsevierJournal of Food Protection0362-028X2024-01-01871100200Does Foodservice Employees’ Burnout Influence Their In-role and Extra-role Food Safety Behaviors? A Structural Modeling ApproachJihee Choi0Corresponding author.; Queens College, The City University of New York (CUNY), Flushing, NY 11367, USAOver the past decade, a number of previous studies have found a gap between employees’ food safety knowledge and their food safety behavior. Thus, it is valuable to examine motivators (or demotivators) of employees’ food safety behavior from a psychological perspective. The objective of this study is to investigate the relationships among employees’ burnout, job commitment, and food safety behaviors (in-role and extra-role). A total of 267 nonmanagerial restaurant employees participated in this study. The data were analyzed using structural equation modeling (SEM). Findings reveal that colleague-related burnout and work-related burnout negatively affect employee job commitment. In addition, employee job commitment is a major predictor of in-role and extra-role food safety behaviors. The findings shed light on the effect of different types of burnout on food safety behaviors, which in turn have significant implications for managers in the foodservice industry.http://www.sciencedirect.com/science/article/pii/S0362028X23068849Employee burnoutExtra-role food safety behaviorsFoodservice industryIn-role food safety behaviorsJob commitmentStructural equation modeling (SEM)
spellingShingle Jihee Choi
Does Foodservice Employees’ Burnout Influence Their In-role and Extra-role Food Safety Behaviors? A Structural Modeling Approach
Journal of Food Protection
Employee burnout
Extra-role food safety behaviors
Foodservice industry
In-role food safety behaviors
Job commitment
Structural equation modeling (SEM)
title Does Foodservice Employees’ Burnout Influence Their In-role and Extra-role Food Safety Behaviors? A Structural Modeling Approach
title_full Does Foodservice Employees’ Burnout Influence Their In-role and Extra-role Food Safety Behaviors? A Structural Modeling Approach
title_fullStr Does Foodservice Employees’ Burnout Influence Their In-role and Extra-role Food Safety Behaviors? A Structural Modeling Approach
title_full_unstemmed Does Foodservice Employees’ Burnout Influence Their In-role and Extra-role Food Safety Behaviors? A Structural Modeling Approach
title_short Does Foodservice Employees’ Burnout Influence Their In-role and Extra-role Food Safety Behaviors? A Structural Modeling Approach
title_sort does foodservice employees burnout influence their in role and extra role food safety behaviors a structural modeling approach
topic Employee burnout
Extra-role food safety behaviors
Foodservice industry
In-role food safety behaviors
Job commitment
Structural equation modeling (SEM)
url http://www.sciencedirect.com/science/article/pii/S0362028X23068849
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