The Influence of Effort and Performance Expectancy on Employees to adopt e-Government: evidence from Oman
In the same context of previous studies on the adoption of e-government, this paper employs the Unified Theory of Acceptance and Use of Technology (UTAUT) model two constructs from this model were selected (Performance Expectancy, and Effort Expectancy) to examine their effect on the intention to a...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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EconJournals
2016-10-01
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| Series: | International Review of Management and Marketing |
| Online Access: | http://mail.econjournals.com/index.php/irmm/article/view/3187 |
| _version_ | 1797923741152313344 |
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| author | Mansour Naser Alraja Samir Hammami Billal Chikhi Samia Fekir |
| author_facet | Mansour Naser Alraja Samir Hammami Billal Chikhi Samia Fekir |
| author_sort | Mansour Naser Alraja |
| collection | DOAJ |
| description |
In the same context of previous studies on the adoption of e-government, this paper employs the Unified Theory of Acceptance and Use of Technology (UTAUT) model two constructs from this model were selected (Performance Expectancy, and Effort Expectancy) to examine their effect on the intention to adopt electronic government in Sultanate of Oman from an employees' perspective. A manual survey was conducted to collect the request data. The total number of valid questionnaires for analysis was 204 which formed (83.3 %) of the study sample. To confirm the internal consistency of construct and measures validity, Factor analysis and Reliability test were used for this purpose. In addition to, the multiple linear regression was used to test the study hypotheses. The study model explained (50.5 %) of the whole deviation in employees' Intention to adopt e-government. Moreover, both constructs Performance Expectancy, and Effort Expectancy have a significant influence on employees' intention to adopt the electronic government. To empower employees to response to the requested e-services by citizens or businesses in real time, the adopted system to provide e-government services must be simplified, in addition to equipping employees with needed skills to use the mentioned system. The study originality lies in narrowing the UTUAT model which adopted only two constructs (Performance Expectancy, and Effort Expectancy) of this model. Then, implementing this adopted model on employees as individuals, not as representatives of government institutions, which considered the first study attempted to do such investigation.
Keywords: Effort Expectancy, Performance Expectancy, UTAUT, e-government, Employees.
JEL Classifications: C2, H11
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| first_indexed | 2024-04-10T14:50:57Z |
| format | Article |
| id | doaj.art-2f4be1ec32ea4c24a57dda735f43063a |
| institution | Directory Open Access Journal |
| issn | 2146-4405 |
| language | English |
| last_indexed | 2024-04-10T14:50:57Z |
| publishDate | 2016-10-01 |
| publisher | EconJournals |
| record_format | Article |
| series | International Review of Management and Marketing |
| spelling | doaj.art-2f4be1ec32ea4c24a57dda735f43063a2023-02-15T16:07:36ZengEconJournalsInternational Review of Management and Marketing2146-44052016-10-0164The Influence of Effort and Performance Expectancy on Employees to adopt e-Government: evidence from OmanMansour Naser Alraja0Samir Hammami1Billal Chikhi2Samia Fekir3Department of Management Information systems, College of Commerce and Business Administration, Dhofar University.Department of Management Information systems, College of Commerce and Business Administration, Dhofar University.Faculty of economics sciences, Department of Commercial and Management Sciences, University of BoumerdesFaculty of economics sciences, Department of Commercial and Management Sciences, University of Boumerdes In the same context of previous studies on the adoption of e-government, this paper employs the Unified Theory of Acceptance and Use of Technology (UTAUT) model two constructs from this model were selected (Performance Expectancy, and Effort Expectancy) to examine their effect on the intention to adopt electronic government in Sultanate of Oman from an employees' perspective. A manual survey was conducted to collect the request data. The total number of valid questionnaires for analysis was 204 which formed (83.3 %) of the study sample. To confirm the internal consistency of construct and measures validity, Factor analysis and Reliability test were used for this purpose. In addition to, the multiple linear regression was used to test the study hypotheses. The study model explained (50.5 %) of the whole deviation in employees' Intention to adopt e-government. Moreover, both constructs Performance Expectancy, and Effort Expectancy have a significant influence on employees' intention to adopt the electronic government. To empower employees to response to the requested e-services by citizens or businesses in real time, the adopted system to provide e-government services must be simplified, in addition to equipping employees with needed skills to use the mentioned system. The study originality lies in narrowing the UTUAT model which adopted only two constructs (Performance Expectancy, and Effort Expectancy) of this model. Then, implementing this adopted model on employees as individuals, not as representatives of government institutions, which considered the first study attempted to do such investigation. Keywords: Effort Expectancy, Performance Expectancy, UTAUT, e-government, Employees. JEL Classifications: C2, H11 http://mail.econjournals.com/index.php/irmm/article/view/3187 |
| spellingShingle | Mansour Naser Alraja Samir Hammami Billal Chikhi Samia Fekir The Influence of Effort and Performance Expectancy on Employees to adopt e-Government: evidence from Oman International Review of Management and Marketing |
| title | The Influence of Effort and Performance Expectancy on Employees to adopt e-Government: evidence from Oman |
| title_full | The Influence of Effort and Performance Expectancy on Employees to adopt e-Government: evidence from Oman |
| title_fullStr | The Influence of Effort and Performance Expectancy on Employees to adopt e-Government: evidence from Oman |
| title_full_unstemmed | The Influence of Effort and Performance Expectancy on Employees to adopt e-Government: evidence from Oman |
| title_short | The Influence of Effort and Performance Expectancy on Employees to adopt e-Government: evidence from Oman |
| title_sort | influence of effort and performance expectancy on employees to adopt e government evidence from oman |
| url | http://mail.econjournals.com/index.php/irmm/article/view/3187 |
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