Assertiveness: The style of good communication, the skill of standing up for oneself and of developing quality interpersonal relationships

Man is a social being, and interpersonal relationships are important for his optimal growth and development. Quality of relationships depends on the communication skills of a person. One good and positive communication is assertive communication. Assertiveness in English means the readiness of an in...

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Bibliographic Details
Main Author: Markov Zlatka M.
Format: Article
Language:English
Published: Serbian Medical Society, Belgrade 2018-01-01
Series:Opšta Medicina
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0354-7132/2018/0354-71321802051M.pdf
Description
Summary:Man is a social being, and interpersonal relationships are important for his optimal growth and development. Quality of relationships depends on the communication skills of a person. One good and positive communication is assertive communication. Assertiveness in English means the readiness of an individual to confirm, protect, or defend his or her rights, to act confidentially and to take a stand. Assertiveness is most often clarified in the context of two qualitatively different forms of interpersonal behavior - passive and aggressive. The advantages of assertive communication are: the person feels good in relation to himself and in relation to others, self-esteem increases, it helps to achieve goals, reduces anxiety, provides the possibility of free choice in life, enables expression of all channels of communication, and helps to better manage the stress. The basic right for assertiveness is that a person has the right to express himself and take it for himself. Other rights have been derived from this right. There are several types of assertiveness: basic, empathic, escalating, confrontational, and so on. Assertive communication can be learned at assertive trainings that involve the application of different techniques, as well as by acquiring and developing assertive skills through practice. It is important to know: 'We are not born with the gene for assertiveness,' but it is a skill that is learned and acquired. It is also a form of behavior in social interactions in which we express our thoughts, desires and feelings. It helps us to function better in all spheres of life, to reduce stress, to express our disagreement without 'falling into' nonconstructive conflicts, to deal with unfavorable situations and to deal with 'hard' people to avoid manipulation. Assertiveness is the question of individual choice.
ISSN:0354-7132
2217-3994